We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Guangzhou

7.7 km from Guangzhou centre
  • Free Wifi
  • Free Parking
  • Pool
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Name/address in local language
Special Offer
Save up to 25%
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

845 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 429: English reviews
Start your review of Grand Hyatt Guangzhou
 Click to rate
Reviewed 3 days ago NEW

I have now stayed a number of times at The Grand Hyatt Guangzhou for business and it is always welcoming with very attentive staff. The location is convenient. Happy Hour in the exec lounge is always a good way to unwind after the day's meetings.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Jason B
Cincinnati, Ohio
Reviewed 1 week ago

I travel a lot -- mostly within the US but also to Israel and Canada yearly, and some in Europe. And this was one of the best hotel experiences of my life. I came for only four nights to watch four university student and friends from the University of Cincinnati College-Conservatory of Music sing with the Guangzhou Symphony Orchestra. I...

 Report
Helpful?
Thank Douglas D
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Paul W
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Chicago, Illinois
Reviewed 3 weeks ago

Spend a week here in November, 2016 with a small group of friends. We used this as a base for a holiday in the Guangzhou. How the city has changed. Guangzhou how looks like any other Chinese City. Overall the hotel service was very good, up to the Hyatt Standard. The Breakfast was excellent, much better than most. The rooms...

 Report
Helpful?
Thank Franco880
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Franco880, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. We are delighted to hear that our hotel service have met your expectation. We feel sorry if the glass and mirror in the rooms brought your inconvenience, and will share your feedback with the hotel management team. Welcome back and wish we...

Taipei, Taiwan
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank Chingyeu
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

United States
Reviewed 16 January 2017

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank lincolns569
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Newcastle
Reviewed 11 January 2017 via mobile

Stayed for two days here. It's located next to a small park which was nice for a short walk and finding a nearby coffee shop. The APM line is near and line 3 metro is just a short walk. The hotel entrance is a bit strange - elevator to 22 floor to check in, then down to your room... The...

 Report
Helpful?
Thank Nomadic_Monkey
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Nomadic_Monkey, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. We are delighted to hear that we have met your expectation, which will continue to inspire and motivate our staff to deliver exceptional customer service. The separate elevator is designed for security and we feel sorry that it brought you inconvenience. We...

Hongkong, Hong Kong
Reviewed 7 January 2017

My last stay is the 100 times, and I am pleased with the hotel and its service. For the most loyal customers like myself, we should be extended the Lounge too other than up grade. As businessman, kindly provide Room Massage similar with the Ritz in Shanghai. Should also develop phone chargers in the room.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank 571williet
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear 571williet, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. We will share your suggestions on the Lounge and phone chargers with hotel management team...

Hong Kong, China
Reviewed 2 January 2017

Among my previous stays in different branded hotels in Guangzhou, Grand Hyatt Guangzhou has become my most favorite hotel in Guangzhou at the moment. The hotel is well-located in the central area of Guangzhou in which there are big shopping malls and business building nearby but it will not be too busy and noisy. The metro station is just around...

 Report
Helpful?
Thank AnDy_Tse_829
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear AnDy_Tse_829, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service....

Singapore, Singapore
Reviewed 1 January 2017 via mobile

Checked in there with a party of 8 in 4 rooms on New Year'a Eve. Great service by the duty manager who got us the rooms we wanted. Great service at the Penthouse restaurant. Overall good experience. Hotel location was superb for the New Year Countdown and rooms were well serviced and had great views. Would certainly recommend to business...

 Report
Helpful?
Thank Rentap71
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Rentap71, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectation. We will share your feedback to continue to inspire and motivate our staff to deliver...

316 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (299)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (2)
Viewed
Dining (27)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (63)
Viewed
Bathroom (23)
Viewed
Other (153)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
1.0 km away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,376 in Guangzhou
547 reviews
0.5 km away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#4 of 3,376 in Guangzhou
595 reviews
1.7 km away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 3,376 in Guangzhou
571 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, Guangzhou
#3 of 3,376 in Guangzhou
900 reviews
1.2 km away
Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Hotel Tianhe
#7 of 3,376 in Guangzhou
451 reviews
1.2 km away
Sheraton Guangzhou Hotel
Sheraton Guangzhou Hotel
#8 of 3,376 in Guangzhou
462 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Price Range: $226 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Hotels.com, Hyatt Hotels Corporation, Agoda, Expedia and Cheap Tickets so you can book your Grand Hyatt Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#10 Spa Hotel in Guangzhou
#11 Luxury Hotel in Guangzhou
#71 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Guangzhou staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club level is worth the extra price.”
 of 5 bubbles Labatt, 17 Feb 2017 | Read review
“Rooms are really in a bad situation for a Grand Hyatt brand!”
 of 5 bubbles HADT, 9 Nov 2016 | Read review
“Ask for a high floor for a nice view”
 of 5 bubbles Dojima, 7 Nov 2016 | Read review
“Don't stay here With elderly coz bathroom ( Japanese style bath).”
 of 5 bubbles 698bernien, 28 Oct 2016 | Read review
“Higher floors saves lift time!”
 of 5 bubbles Fauchards, 24 Jun 2016 | Read review
5 of 5