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    Grand Hyatt Guangzhou

    No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$24 US$186*US$163*
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    Traveller (314)
    Room & Suite (81)
    Dining (32)
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    Overview

    • Excellent51%
    • Very good36%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “room layout” (12 reviews)
    “business trip” (23 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Oakwood Premier Guangzhou
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
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    Reviewed 4 days ago

    Outstanding hotel in a great location, safe to walk around at night. The service was impeccable particularly in the Club Lounge, the rooms are fantastically furnished and spotless. It was a pleasure to stay. The buffet breakfast on level 22 is one of the best...More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Hotel's Favourite
    Reviewed 28 November 2016

    This hotel is in a newer area of Guangzhou and in a convenient location. The skyline view is spectacular! For starters, this hotel is 15 minutes by taxi from the Guangzhou East Train Station and if you are coming from Hong Kong's Hung Hum Station...More

    Helpful?
    Response from guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou

    Dear Tony G, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...More

    Reviewed 5 days ago

    The hotel was well located for my work in the CBD and it was great to have the metro and malls so close, as well as the gardens. My room seemed to have a Japanese style with a huge bathroom/wardrobe area with just a shower...More

    Helpful?
    Reviewed 2 weeks ago

    Disappointing standards. Hyatt claims the room is 45 sq.m. Maybe it is, if you demolish all unnecessary walls and make the room more ergonomic. You enter and find yourself in a tiny corridor, then start wandering through the room labyrinths. Room seems to be a...More

    Helpful?
    Reviewed 2 weeks ago

    Very convent location near huge mall, train station and beautiful outdoor Grand Plaza that leads from the hotel to Guangzhou tower. Quick and efficient check in after Englis speaking agent step in to assist us. Very friendly and made sure to tell we were getting...More

    Helpful?
    Response from guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou

    Dear nowpacking, thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. We are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. The elevators were...More

    Oakwood Premier Guangzhou
    572 reviews
    #1 of 3,394 hotels in Guangzhou
     
    Four Seasons Hotel Guangzhou
    642 reviews
    #3 of 3,394 hotels in Guangzhou
     
    The Ritz-Carlton, Guangzhou
    914 reviews
    #5 of 3,394 hotels in Guangzhou
     
    Sheraton Guangzhou Hotel
    500 reviews
    #7 of 3,394 hotels in Guangzhou
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$181 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Guangzhou
    • #12 Spa Hotel in Guangzhou
    • #14 Luxury Hotel in Guangzhou
    • #70 Best Value Hotel in Guangzhou
    Photos
    Traveller (314)
    Room & Suite (81)
    Dining (32)
    Pool & Beach (3)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    90pattyp
    How much is the bfast buffet if it is not included in your room?
    21 April 2016|
    Answer Show all 4 answers
    Response from enricoallievi | Reviewed this property |
    no idea I stayed in the club and that was already included
    1
    Vote
    skysnowy
    Hi everyone~ we plan to stay at the club room with our toddler next week, but wonder if instead of the club room breakfast, can we opt for the breakfast in the restaurant? That way our toddler can have a proper seat while eating. Does anyone know if this is possible? Thanks!
    18 February 2016|
    Answer
    Response from Kent L | Reviewed this property |
    Yes, it is possible. Should be no problem!
    0
    Votes
    Char L
    Are swim caps required for the pool? Is the indoor pool heated? What is the depth of the shallowest side of the pool since we will be traveling with a 6 and 4 yr old
    1 November 2015|
    Answer Show all 3 answers
    Response from guangzhougrandhyatt | Property representative |
    Dear Char L, thank you for the question. Due to hygiene issue, the caps are required. If you only use the Jacuzzi, then it is not necessary. Our swimming pool is indoor, the temperature is 28℃, depth is 1.4m. If you bring... More
    0
    Votes
    Room Tips
    "You cannot avoid going throug 22 floor no matter which floor you are staying at!"
    Read review
    "Early checkout can take a little longer due to communication issues"
    Read review
    "The Club level is worth the extra price."
    Read review
    "Rooms are really in a bad situation for a Grand Hyatt brand!"
    Read review