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Grand Hyatt Guangzhou

Ctrip.comUS$149*
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#15 of 3,408 Hotels in Guangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$229*
US$149*
Great Deal
US$151*
US$151*
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Grand Hyatt Guangzhou
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895 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Guangzhou
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Showing 463: English reviews
Barcelona, Spain
Reviewed 3 weeks ago

Excellent hotel for business and leisure travellers. Very good customer service, good food although highly priced, wines and alcoholic beverages are super expensive but in line with five star hotels in the far east. Bed extremely confortable, the bathroom is fine for a single occupancy but might be inconvenient if the room is shared because of it's special layout. The...

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Helpful?
Thank Alicia L
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Alicia L, Warmest greetings from Grand Hyatt Guangzhou! With a mission to provide superior customer service, we are delighted to hear that you have had a good stay at Grand Hyatt Guangzhou recently. Your satisfaction with the hotel rooms, the staff, and the surroundings will encourage and motivate us a lot. Thanks for choosing Grand Hyatt Guangzhou and welcome...

Kathmandu
Reviewed 3 weeks ago

Great property to stay in wile in Guangzhou. Unlike other hotels, this hotel's security is very screened and does not allow unwanted guests within the hotel. The hotel's lobby is on a higher floor and you have to take another set of elevators to head to your rooms. I could appreciate this while other hotels seem to have other outside...

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Helpful?
Thank Tshering G
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Tshering G, Warmest greetings from Grand Hyatt Guangzhou! Thanks for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that we have met your expectation. With a mission to provide superior customer service, we are encouraged a lot by your satisfaction. Once again, thanks for choosing Grand Hyatt Guangzhou and welcome back!

Steamboat Springs, Colorado
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank frequenttraveller218
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Reviewed 4 weeks ago via mobile

Sammy was the best no better Assistent manager in the world Never had such a great experience ever In mylife Big thank you to the whole crew The whole night was awesome unbelievable B. M. We had a uforgaatable night it was the best night in China ever ever ever eve

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Helpful?
Thank Gebhard B
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Gebhard B, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you had a great experience here, and that we offered you a unforgettable night. Your satisfaction will continue to motivate our staff to provide superior customer service. Welcome back whenever your trips bring you to Guangzhou!

Brisbane, Australia
Reviewed 4 weeks ago

Outstanding hotel in a great location, safe to walk around at night. The service was impeccable particularly in the Club Lounge, the rooms are fantastically furnished and spotless. It was a pleasure to stay. The buffet breakfast on level 22 is one of the best I've seen.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank scott433
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear scott433, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. Welcome back whenever your trips bring you to Guangzhou!

Derbyshire, United Kingdom
Reviewed 4 weeks ago

The hotel was well located for my work in the CBD and it was great to have the metro and malls so close, as well as the gardens. My room seemed to have a Japanese style with a huge bathroom/wardrobe area with just a shower and plunge bath. I personally found the lights under the bed that seemed to be...

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Helpful?
Thank hlr2015
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear hlr2015, Thank you for sharing your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you were satisfied with the hotel location, breakfast and reception service, which will continue to inspire and motivate our staff to deliver exceptional customer service. We will share your feedback on the lights with the Rooms as well as the hotel...

Guangzhou, China
Reviewed 16 April 2017

I like this hotel very nice area to live. the staff are very helpful and can speak English even cleaning service for our room, they are nice, always greetings and SMILE!!! if you have time to visit GZ, stay in Grand Hyatt Guangzhou! near to shopping mall and food court.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 190ramadhanir
Moscow, Russia
Reviewed 10 April 2017

Disappointing standards. Hyatt claims the room is 45 sq.m. Maybe it is, if you demolish all unnecessary walls and make the room more ergonomic. You enter and find yourself in a tiny corridor, then start wandering through the room labyrinths. Room seems to be a bit warned out, electricity plugs are from the 19th century. The bed and pillows are...

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Helpful?
Thank Sergey L
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Sergey L, Thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. Your thoughts as a guest is highly valued. We will share your feedback on room design and the WIFI with the Rooms as well as the hotel management team to further improve the customer experience. Despite the shortcomings, I hope that there will...

Dallas, Texas
Reviewed 8 April 2017

Very convent location near huge mall, train station and beautiful outdoor Grand Plaza that leads from the hotel to Guangzhou tower. Quick and efficient check in after Englis speaking agent step in to assist us. Very friendly and made sure to tell we were getting a room with a view of the plaza and tower. The view was even more...

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Helpful?
Thank nowpacking
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear nowpacking, thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. We are delighted to hear that we have met your expectation. Your satisfaction will continue to inspire and motivate our staff to deliver exceptional customer service. The elevators were designed with considerations of guest safety and privacy. We feel sorry if they brought inconvenience....

Beijing, China
Reviewed 3 April 2017 via mobile

It was my second time staying here for my business trip and I am happy to recommend the hotel to anyone. It is very good quality for an ok price. The breakfast spread is one with the best options I have had in a hotel and I have traveled a lot. I would recommend to ask for a room with...

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Helpful?
Thank iristaletta
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear iristaletta, Thank you for sharing your recent experience at Grand Hyatt Guangzhou with us through the TripAdvisor. With a mission to provide superior customer service, we are delighted to hear that we have met your expectation and you like our breakfast. The elevators were designed with consideration of guest privacy and safety, and we feel sorry if they have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Price Range: $207 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Ctrip TA, Booking.com, Hotwire, Hyatt Hotels Corporation, Cheap Tickets, Agoda, Cancelon, Priceline, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#71 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Guangzhou staff and other travellers.
6 questions
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Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You cannot avoid going throug 22 floor no matter which floor you are staying at!”
  • When staying in a couple a separete toilet is a great advantage!!
  • Maybe it is because evil spirits unable to make sharp turns
  • It is either a long-distance front view, or close semi-turn-neck-pain view.
  • The bed is comfy
  • Inapplicable
  • Very strange design
  • It takes some time to find the bed
SergeyL758, 10 Apr 2017 | Read review
“Early checkout can take a little longer due to communication issues”
EuroAsiaJetter, 3 Mar 2017 | Read review
“The Club level is worth the extra price.”
Labatt, 17 Feb 2017 | Read review
“Rooms are really in a bad situation for a Grand Hyatt brand!”
HADT, 9 Nov 2016 | Read review
“Ask for a high floor for a nice view”
Dojima, 7 Nov 2016 | Read review
5 of 5
Ctrip.com
US$149* /night
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Orbitz.comUS$151
Expedia.comUS$151
HotelQuicklyUS$229
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Prices are for 1 room, 2 adults
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