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Sofitel Guangzhou Sunrich

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#17 of 3,396 Hotels in Guangzhou
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Sofitel Guangzhou Sunrich
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1,435 Reviews from our TripAdvisor Community

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Showing 998: English reviews
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Mittagong
Reviewed yesterday NEW

Really enjoyed staying here. Had access to the club lounge which was fantastic, afternoon snacks and drinks served with smiles and grace. Breakfast was great too, a wonderful range to suit anyone. Hotel was clean and sharp with outstanding service.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Philip M
Las Palmas de Gran Canaria, Spain
Reviewed 2 days ago NEW

Fantastic hotel better staff specially Miss. Jade Wu from the front desk and Miss Ruby From the breakfast in second floor this two lady's take care of you all time I feel very comfortable with all of them generally.

Review collected in partnership with this hotel
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Helpful?
Thank Juan M
Perth, Australia
Reviewed 2 days ago NEW

I have stayed at many hotels in Guangzhou and the Sofitel is by far and away the best I have stayed in. The rooms are spacious and beautifully appointed and the location is very convenient. The customer service is also second too none. I was served at check-in by the charming Angela Yin. I first met Angela in Club Millesime...

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Helpful?
Thank Mikeykdi
Hong Kong, China
Reviewed 5 days ago NEW

Upgrade the Junior Suite with executive lounge access by Club Manager Mrs.Semmy , she is a excellent staff at Club Floor.The room was so big and comforable ,we stay at two nights and late check out at 4pm. Complimentary afternoon tea and evening cocktail and .The Lounge staff service is execellent.the food is delicious. 2 ON 988 Restaurant the food...

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Thank Linda Linda T
Hyderabad, India
Reviewed 6 days ago NEW

This place is for absolute pamper and relaxation...Of course it is near to the Zoo about 2 kms and close to Tiyu Xilu metro station ... You can directly take metro from airport and after 13 stations you find this station and walk about 1 km to find Sofitel.... The breakfast spread was good specially me being vegetarian i could...

Review collected in partnership with Accorhotels.com
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1Thank sravanthim2017
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear sravanthim2017, Bonjour! We sincerely appreciate that you took some of your time to provide us your feedback on TripAdvisor. It was our great pleasure to take care of you. We also thank you for your review about our hotel location as it will be a valuable information for other travelers wishing to stay at a great hotel when visiting...

Washington DC, District of Columbia
Reviewed 6 days ago NEWvia mobile

This hotel is expensive and does not meet the standards of a classy hotel. Food was terrible. I was on the second floor in the self service and experienced a total non respect for clients. Food was tough and overcooked and when I wanted to take my desert to my room they tried to charge me an extra $200. Total...

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Helpful?
Thank JAEPat
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear JAEPat, Bonjour! Thank you for your comments. We are sorry to hear your feedback! Please understand we do not recommend guests to take away desserts or any food item from our buffets, as this is against our and regional HACCP policies. Therefore we arranged our In Room Dining Ambassador to deliver your favorite desserts to your room, within 20...

Dubai, United Arab Emirates
Reviewed 1 week ago NEW

I am staying in Sofitel Guangzhou for the past 6 years and will never change. Great location, elegant lobby, 2 lovely bars and 2 great signature restaurants, best breakfast buffet in China, great ambience in the rooms, very well decorated, great bathroom and amenities. Fantastic Spa and gym/Swimming pool. Great staff especially the front desk manager Ivy my good friend,...

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Helpful?
Thank Riad A
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Riad A, Bonjour! We appreciate your loyalty for sharing your experience on TripAdvisor. We are grateful to read your kind words describing our hotel. Your specific recognitions to Ms. Ivy Chen, our Front Office Manager and her Concierge team has been shared and it is a great motivation for the entire hotel staff to strive to provide high quality...

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

We stay in this hotel practically twice every year... If I total the number of rooms in a year per day would be close to 35 per year. This hotel still doesn't recognise any of it even after being a Le according member. I guess one of the worst membership programs. Don't get me wrong this is a lovely property...

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1Thank rajan2905
Sydney, Australia
Reviewed 1 week ago

Wonderful buffet breakfast with lots of choices to cater for all taste buds Executive lounge was second to none, the service and staff were amazing. Location is in the new CBD district of Guangzhou Room was clean and well presented. In Short, I will definitely stay the Sofitel again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 581nabila
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear 581nabila, Bonjour! Thank you for sharing your great Club Millésime experience on TripAdvisor We are thankful for your highlights about Club Millesime breakfast and staff service. Of course your comment has been share with them and they are now very proud of their achievements. We are look forward to serving you again soon. Sincerely, Mingka Li Guest Experience Manager...

Toronto, Canada
Reviewed 1 week ago

Everything is amazing at this hotel. First of all its off of the main street and close enough to major attractions. I rarely say this, but it seemed as if every single staff member cared. There are tons of taxis nearby and the staff are really helpful when it comes to calling them, even if it means going to street...

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Helpful?
Thank Ramintor
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review

Dear Ramintor, Bonjour! We appreciate very much your kind words to describe our hotel, which we have shared with our team. It is always a great present from our guest when they are satisfied with our services. Your recognition to Sophie Labrid is definitely a great motivation to Club Millésime team and to keep up the entire hotel staff enthusiasm...

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 

Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: $176 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou
Hotel Style:
#6 Romantic Hotel in Guangzhou
#6 Business Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#54 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Guangzhou Sunrich staff and other travellers.
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Questions? Get answers from Sofitel Guangzhou Sunrich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite”
lindalindat, 26 Apr 2017 | Read review
“higher floors give better view”
611riada, 24 Apr 2017 | Read review
“Trying staying in a suite”
Ramintor, 22 Apr 2017 | Read review
“As usual, high floors offer better view.”
iamhere3434, 9 Apr 2017 | Read review
“Top Floor to experience a great view of the city”
bentleysmash, 15 Mar 2017 | Read review
5 of 5