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Hilton Guangzhou Baiyun Hotel

#27 of 3,385 Hotels in Guangzhou
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hilton Guangzhou Baiyun Hotel
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374 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Chengdu, China
Reviewed 6 days ago NEW

The hotel give me a good feeling and nice experience, the girls are very nice and considerate. Olivia, Joann and Florence give me a lot of help. I think I will stay in this hotel on my next trip to Guangzhou.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brucehZ2012PJ
new york
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

My friend and I had a great time here. Very lovely hotel establishment and Mary Lin and Florence Huang from the executive room were very kind and professional. We enjoyed our stay here and it was nice to know that it was next to Wanda Plaza. The room was clean and good. We enjoyed the complimentary fruit platter, snack, and...

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Helpful?
Thank tsunaminight
About Hotel's Favourite Review
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear tsunaminight,Thank you for taking the time to share your feed back regarding your stay with us.We are very glad to know that our staff and service helped in making your visit enjoyable and we've conveied your compliment to Florence Huang and Mary Lin. We value your loyalty to our brand and hotels.Being our valued guest, your opinion and feedback...

Sg
Reviewed 1 week ago via mobile

Stayed at this hotel for a night. The room is clean & room size is right. The check in was smooth & receptionists were polite. The hotel breakfast spread is good. This hotel is just a 5 min walk to Baiyun Wanda shopping centre with lots of shops & eateries. Other than this shopping centre, you need to take taxi...

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Helpful?
Thank eobk1970
Reviewed 2 weeks ago

Apart from not getting the suites upgrade as a Diamond member, everything else is perfect. Hope I can really enjoy fully my Diamond status before it expires as I've to-date not take full advantage of my status.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank paulvunonnl
Jakarta Utara, Indonesia
Reviewed 3 weeks ago

Very good service, staff is nice food is adequate however the cleanliness of the room and bathroom need to improve. the floor for smoking and non smoking need to separate since we can smell the smoke in the hall staff need to speak english more as more international guest is staying as it is hard even to order noodle in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 495marcellos
New Jersey
Reviewed 3 weeks ago

Easy to get to Baiyun Airport. Breakfast is excellent. A lot of choices. Nice to have an Executive Lounge there, there are food and drink most of the time. The staff of the Executive Lounge are very friendly, especially Cheryl Zhang, Mary Lin, just to name a few. Rooms are getting old, especially the carpets. Air can be better, if...

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Helpful?
Thank Herbert L
Lahore, Pakistan
Reviewed 4 weeks ago

Excellent Experience in Hilton Guangzhou Baiyun. I will preferably look for Hilton during my future business trip. A very rich experience & will be recommended to anyone. Great ambiance & one of my memorable stay in any hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank muhammadiP3384AJ
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear guest,Thank you for taking the time to share your feedbac kregarding your recent stay with us.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming...

NY
Reviewed 13 February 2017

Lovely Hotel with great location. Clean and quiet. The mall "Wanda Plaza" next to it is great. Plenty of restaurants, shops and an AMC movie theater. Highly recommend the chinese restaurant with 2 or 3 floors (I forget the name), it has great Dim Sum.

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Helpful?
Thank BusybeeQ
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear BusybeeQ ,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our service and location made your stay experience morememorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Next time, you can...

Plano Dallas Texas, United States
Reviewed 12 February 2017

Great location, Shopping handy and staff is fantastic. My room was warm and the temperature fluctuated most of the week and the internet signal was poor. you can ask for your own personal router to be delivered to your room. Executive lounge was great and the staff went out of their way to please you.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Todd H
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear guest,Thank you for taking the time to share your feedbac kregarding your recent stay with us.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we lookforward to welcoming...

Dade City, United States
Reviewed 31 January 2017 via mobile

I spend more nights at this hotel than I do my own bed. Over the past year and a half I have seen this executive lounge go from being above average to a train wreck. I am not a picky eater and I have to go out for dinner every night because the food is so bad. If there is...

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Helpful?
Thank John B
GM_GZ, Public Relations Manager at Hilton Guangzhou Baiyun Hotel, responded to this review

Dear John B,Thank you for taking the time to share your feedback regarding your recent stay with us at Hilton Guangzhou Baiyun. We would like to take this opportunity to apologize for any inconvenience our service may have caused you as our service of the executive lounge and dinning service did not make you satisfied. In terms of the personnel...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 

Additional Information about Hilton Guangzhou Baiyun Hotel

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Region: China > Guangdong > Guangzhou
Price Range: $139 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Ctrip TA, Priceline and Agoda so you can book your Hilton Guangzhou Baiyun Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Spa Hotel in Guangzhou
#23 Business Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#68 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Baiyun Hotel staff and other travellers.
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Questions? Get answers from Hilton Guangzhou Baiyun Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
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Prices are for 1 room, 2 adults
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