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Hilton Guangzhou Tianhe

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#15 of 3,386 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Guangzhou Tianhe
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714 Reviews from our TripAdvisor Community

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Showing 451: English reviews
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Aydin, Turkey
Reviewed 3 days ago NEW

One of the best hotel I have ever been stayed. It is very nice located with variety of foods in breakfast buffet. nice swimming pool with nice view. kind people are working all over the hotel and they are always looking to assist you.

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Helpful?
Thank Mehmet T
Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed here last week for 2 nights. This was first time in this hotel and initially I was skeptical about staying here as it is a bit far away from Pazhou. Anyway...we arrived early morning and were checked in immediately into our rooms. The rooms were spacious, clean and smelled good. There is no point in me going on...

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Helpful?
Thank traveller_au97
About Hotel's Favourite Review
Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

This is my second stay in Hilton Tianhe. They had improved a lot in terms of service and food at breakfast. I can say this hotel has the fastest service compared to many 5 star hotels in stay in Guangzhou area. Asked for waters and toiletries will be delivered is less than 5 minutes. Service in breakfast also good and...

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Helpful?
Thank Andrea Aprillan... W
Germany
Reviewed 5 days ago NEW

A great hotel offering top notch service. Location is walking distance from the train station and city center. Staff is amazing and every one was extremely friendly and helpful. Definitely stay here again!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Andreas J
Reviewed 1 week ago via mobile

Hotel is located in central and near to train station. Room is spacious and nice. Breakfast is ok. Next to spa and restaurants. Lobby bar is nice. Concierge is fantastic especially a guy call John. Very helpful and even book and paid advanced for my taxi to a golf game in the outskirts. Service is sincere and fantastic with right...

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Helpful?
Thank Patrick T
Tokyo Prefecture, Japan
Reviewed 1 week ago

Recently spent 5 nights here on business. The hotel is clean and spacious and has everything that you want in hotel - nice breakfast too but sometimes the lady on the egg station had trouble with English and understanding our orders - or what Cheese was.....but overall nice place.

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Thank Jeeei
Joplin, United States
Reviewed 1 week ago

I have stayed here many times. At first I chose it because it is walking distance to the train station and is near one of my company's facilities. Now, I always select it because of my past experiences. I am just a regular businessman but they always treat me like I am a very important guest. The rooms are very...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Johnscott L
Singapore, Singapore
Reviewed 3 weeks ago

Great stay. Excellent service & great breakfast with wide choices. Comfy bed & clean setup. Room size is acceptable. Ordered rood service & it was delivered within 20mins. Front desk staff are courteous & cheerily. Check out was speedy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janice W
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Hong Kong, Hong Kong
Reviewed 4 weeks ago

The staff made extra efforts to provide good service. Makes a tired traveler welcome after a tiring day. The Executive Lounge staff are very friendly and made an exception to give me a glass of wine - just what I need to refresh while waiting for check in formality.

Review collected in partnership with Hilton Hotels & Resorts
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Thank R8653VMdanielc
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

Dear Valued Guest, thank you for your recent stay here at Hilton Guangzhou Tianhe! We are so glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Chicago
Reviewed 4 weeks ago

Stayed for one night for business in Guangzhou. The hotel is conveniently located near the train station as well as my company's locale office. My firm has a great negotiated rate. Only restaurant that I used was for breakfast and the buffet was very good had a great assortment of both Western and Asian food. The rooms, décor, and facilities...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SDJM
Hilton Guangzho... T, Manager at Hilton Guangzhou Tianhe, responded to this review

We appreciate your feedback following your recent stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: $159 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Agoda, Priceline, Hotels.com and Expedia so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#56 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
9 questions
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
 of 5 bubbles TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
 of 5 bubbles iris3847, 11 Jan 2017 | Read review
“Higher floors can have a better night view of Guangzhou”
 of 5 bubbles db52579, 1 Dec 2016 | Read review
“the executive floors are very nice, top 4 floors”
 of 5 bubbles mick_se11, 16 Nov 2016 | Read review
“The rooms on the front of the building offers a great view of GZ skyline and even Canton Tower.”
 of 5 bubbles 17rubenf, 8 Nov 2016 | Read review
5 of 5