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The Westin Pazhou

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#6 of 3,390 Hotels in Guangzhou
Certificate of Excellence
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The Westin Pazhou
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345 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Shanghai, China
Reviewed 4 weeks ago

I was on business travel ang coughed a lot when checking in the hotel. Bob Chen at front desk warmly welcomed me and prepared hot coke with ginger for me. Its magical power helped me have a good sleep. Thanks so much! This is the warmest welcome I have ever had in SPG.

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Helpful?
Thank 705,610,460
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear guest, Thank you for staying at The Westin Pazhou and sharing your experience on Tripadvisor. We are thrilled to know you have experienced the warmest welcome at our hotel. It is our honor to offer you comfort and care during your stay. Hopefully you get much better now and we sincerely look forward to making your next visit a...

Singapore, Singapore
Reviewed 4 weeks ago

Westin Pazhou is fairly new (since 2011) and well maintained. Located within walking distance to exhibition center is a great plus. Nice restaurants enable the hosting of clients. Good lounge is conducive for business discussion.

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Helpful?
Thank syw63
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear syw63, Thank you for staying with us during your business trip. Your recognition towards our well maintained facilities, seamless access to the Canton Fair Complex and functional Executive Lounge will be a great encouragement for us to constantly improve. We sincerely look forward to welcoming you back soon and offering you more comfort and renewal in your next stay!

Changsha, China
Reviewed 4 weeks ago

The Westin Pazhou has great people and the facilities is above and beyond expectation. I am also surprise with the limo service as well as the club floor service which is a prefect example of what the Westin is all about "Wellness:, with good Super Food and Super Service from the service staff on the floor Room was exceptional and...

Review collected in partnership with this hotel
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Helpful?
Thank eddie179
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear eddie179, Thank you for choosing The Westin Pazhou and rating us on Tripadvisor. We are thrilled to see your compliments regarding our facilities, attentive staffs and great services. Every element here is designed to make your stay a renewal, and a better you. Hopefully we will see you again soon and offer you more Westin Well-being experience!

Auckland Region, New Zealand
Reviewed 4 weeks ago via mobile

If you want a big modern room with wifi, close to canton fairgrounds with efficient polite staff this is for you. If you want dome character or staff able to do more than follow a script it's not for you. I would stay again as it ticks all the boxes for business travel. For leisure it would be too clinical.

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Helpful?
Thank NZ88
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear NZ88, Thank you for choosing The Westin Pazhou and kindly sharing your feedback. Your comment regarding our spacious guest room, direct access to the Canton Fair Complex and attentive staff is absolutely a great encouragement for us. At the same time, we are sorry to learn that we failed in meeting your expectations in more personalized services and more...

广东, China
Reviewed 4 weeks ago

firstly the frontdesk arranged a so-call non-smoking room but with full of smoke. and it's slow to move the other room. and what i have to mention is the traffic. if you want to go to downtown for eat .but if you participate the exhibition only , the westiin pazhou is your good choice

Review collected in partnership with this hotel
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Thank Zhi Cong C
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Zhi Cong C, Thank you for staying at The Westin Pazhou and taking time to share your experience with us. We are glad to know that you enjoyed our perfect location to the Canton Fair Complex. At the same time, we are sorry to hear about changing guest rooms and traffic during your stay. Our hotel management team has...

Bangkok, Bangkok, Thailand
Reviewed 4 weeks ago via mobile

Hotel is connecting with Pazhou Exhibition Center by walk over bridge. 3-5 minutes walk from Pazhou underground station. Staffs were helpful and attentive to guests. Room spacious as well as bathroom and closet. Twin sharing might challenge because no door at bathroom but shower room and toilet have proper doors.

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Helpful?
Thank Annie S
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Annie S, Thank you for choosing The Westin Pazhou and taking time to share your feedback with us. Your comment is highly important for us to know exactly how we can improve for your future stays. It's our honor to know that you enjoyed our easy access to the Canton Fair Complex and transportation, attentive services and comfortable guest...

Varese, Italy
Reviewed 20 February 2017 via mobile

Big and clean room. 5 minutes by walk to the exhibition center. Very impressive and massive breakfast in the morning. The Chinese restaurant located at the second floor is bit "cold" in atmosphere, but food is good enough .

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Helpful?
Thank fabio_ardia
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear fabio_ardia, Thank you for staying at The Westin Pazhou and sharing your experience on Tripadvisor. We are thrilled to know that we have provided you convenience, comfort and impressive food during your trip to Guangzhou. Your feedback is highly appreciated since it is very important for us to constantly improve. We sincerely look forward to seeing you again and...

New York City, New York
Reviewed 12 February 2017

This is a 5 star property with prices to match. This property is located right next to the Canton Fair complex and it is by far the most convenient location. The major issue is that this property has lots of non-guests from the Fair milling around, crowding the lobby and other areas and filing up the elevators. Hotel management needs...

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Helpful?
Thank Don G
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear Don G, Thank you for staying with us and taking time to share your experience. We appreciate your compliments to our location to the Canton Fair Complex and spacious rooms. At the same time, we feel very sorry that we did not meet your expectations in crowd control and the speed of service in our restaurants. Our hotel management...

Utrecht, The Netherlands
Reviewed 30 January 2017

We stayed for ten days in this beautiful hotel really close to the Kanton expo center. The hospitality of all the crew members is awesome, specially in the lounge! Special thank you to Natalia and David for there excellent services on 40th floor!

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Helpful?
Thank _Daniel170890
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear _Daniel170890, We would like to express our thanks to your compliments to our professional crew members and attentive services at the Executive Club. It's our greatest pleasure to offer you a renewal stay at The Westin Pazhou, and spare every effort to make you sleep well, eat well, and feel well. We sincerely look forward to your next stay...

Guangzhou, China
Reviewed 23 January 2017

Very nice hotel, excellent located near Exhibition center, service overall very good and I paid little extra to enjoy Bkf and Happy hour at their club lounge..good decision, will indeed be staying here again if in town...

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Helpful?
Thank ugoladoro2017
Fiona F, Manager at The Westin Pazhou, responded to this review

Dear ugoladoro2017, It's our honor to know that you had an excellent stay at The Westin Pazhou. Your compliments regarding our perfect location, service, and outstanding club lounge are the best encouragement for us to constantly improve. Hopefully we will see you again soon and offer you more renewal experience. Thank you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available
Official Description (provided by the hotel)
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Region: China > Guangdong > Guangzhou
Price Range: $151 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Starwood APAC, Hotels.com, Agoda, Cheap Tickets, Priceline and Despegar.com so you can book your The Westin Pazhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou
Hotel Style:
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#78 Best Value Hotel in Guangzhou
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Questions & Answers

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1 question
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Los Angeles, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The views of the river are something you can't avoid to have”
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“High corner rooms gives magnificent view of the surroundings”
 of 5 bubbles syw63, 26 Feb 2017 | Read review
“Try to get a room that faces the city as the other side is essentially a slum”
 of 5 bubbles M4916XQmichaelb, 8 Jan 2017 | Read review
“Enjoy the best view from top Level rooms!”
 of 5 bubbles hst20162016, 28 Dec 2016 | Read review
“Views on the higher floors were amazing!”
 of 5 bubbles funtravel8888, 27 Dec 2016 | Read review
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