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Sheraton Grand Guangzhou Huadu Resort

Agoda.comUS$110*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Grand Guangzhou Huadu Resort
Sheraton Grand Guangzhou Huadu Resort
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123 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Utrecht, The Netherlands
Reviewed 3 days ago NEWvia mobile

It was really nice resort to spend a weekend with, all the staffs are friendly and kind, even the bellboy can speak good English, we were lucky that we got upgraded to a nice villa because of my platinum status of SPG, the view was beautiful despite of raining weather. Special thanks to tony and ms Xia, they did provide...

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Helpful?
Thank cognac888
Management response:

Dear cognac888, Thank you for staying in our Resort and for sharing your experience with us. We are glad the Resort is up to your expectation and that you have a great stay with us. We have shared your compliments with our associates and thanks for your appreciation. We are looking forward to welcoming you back to our hotel again...

Reviewed 2 weeks ago via mobile

Nice, large rooms, landscaping. Check in staff is overwhelmed and can't provide reasonable service . Waited 20 minutes to check in; was given wrong room type, told nothing else available. Breakfast as compensation. GM took time to explain about the situation; high season, etc. F&B not bad. Food is standard four star fare, drinks are passable. Service is more easily...

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Thank Forrest S
Management response:

Dear Forrest S, Thank you for staying in our Resort and for sharing your experience with us. We have shared your compliments with our associates and will pay extra attention to check in experience. We always put people first, to offer the best service to our guests is our service philosophy. Sincerely, we certainly look forward to your return and...

Guangzhou, China
Reviewed 4 weeks ago

The resort is located in the suburb area of Guangzhou, set in lush tropical gardens on the side of a beautiful lake, with nice guest rooms, villas, pool villas, and beautifully designed outdoor heated swimming pools. This place really boasts a style reminiscent of a South East Asian resort, or more specifically, the island of Bali. From the beautifully appointed...

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Thank ukyodc
Management response:

Dear ukyodc, Thank you for staying in our Resort and for sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We are looking forward to welcoming you back to our hotel again in the near future. Sincerely yours

Reviewed 10 April 2017 via mobile

This is redefining hidden gem. Never could I imagine such a secluded and well maintained place in a bustle city of Guangzhou. The resort is located by a lake in an idyllic setting. Prefect for people just want to relax or families with kids as well. The spa here is something no one should miss. The resort just got all...

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Helpful?
Thank william l
Management response:

Dear william I, Thank you for staying in our Resort and for sharing your experience with us. We are glad the Resort is up to your expectation and that you have a great stay with us. We are looking forward to welcoming you back to our hotel again in the near future. Sincerely yours

Guangzhou, China
Reviewed 3 April 2017 via mobile

It is really a nice place,quite and clean. The food is good,but for the breakfast and dinner buffet,they seldom refill the food. For the room,everything is find,they provide baby beds,but did not have a tub for the little one. Overall it is really nice to spend holidays with the family.

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Helpful?
Thank Kyoho
Management response:

Dear Kyoho, Thank you for staying in our Resort and for sharing your experience with us. We are glad the Resort is up to your expectation and that you have a great stay with us. We already share your comments with our F&B team and Housekeeping team, will pay more attention to the food refill, and our housekeeping already took...

Annapolis, Maryland
Reviewed 24 February 2017

I reluctantly booked another Sheraton after a terrible experience a few weeks earlier in Orlando, Florida. My Chinese colleagues assured me that the Sheraton was a good choice over my go to hotel in Huadu, Guangzhou, Crown Plaza. I arrived very late and was upgraded to a villa with private swimming pool. The room was jaw dropping beautiful. The next...

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Thank Ainslie45
Management response:

Dear Madam/Sir, Thank you for staying in our Resort and for taking time to share your comments with us. While we very much appreciate your positive review of our Resort facilities, the compliments to our staff and the great experience at our Chinese Restaurant by the lake, we are very disappointed to hear that our Food & Beverage offers and...

Seoul, South Korea
Reviewed 9 December 2016

It is a wonderful decision to stay over there. As an Elite member of SPG, I received a room upgrade to a villa with own swim pool outside the patio, very spacious room with high ceiling and modern switches on electricity outlay. The hotel manager and front desk manager and staff are very friendly welcome me as a Platinum Member...

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Thank James L
Management response:

Thanks for staying in our hotel and sharing your experience with us. We are glad that you have an enjoyable stay and that our services were up to your satisfaction. We are looking forward to welcoming you back to our hotel again in the near future.

Brussels, Belgium
Reviewed 1 November 2016

This Sheraton resort is located quiet far from Guangzhou city center. If you want to visit the city during the daytime I suggest to book a hotel which is more close to the city center. The resort itself is in a idyllic location, due to the botanical gardens. Staff is friendly at the reception desk. In the restaurant you have...

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Thank DanielleV5
Management response:

Dear sir/Madam, Thanks for staying in our hotel and sharing your comments with us. Our resort is just 45 minutes from downtown Guangzhou and we offer shuttle bus service between downtown and the resort, which is convenient for our hotel guests. We provide regular training to our service team members and will review our Restaurant service procedure to ensure consistent...

Antwerp, Belgium
Reviewed 8 September 2016

We stayed 4 nights at the Sheraton Grand resort and were really surprised by the beauty of it. We got an upgrade to the Huadu villa which was just awesome! The place is huge and very beautifully decorated. The high ceilings made us feel as in a little palace. Everything was very nice and clean. The air-conditioning worked perfectly (very...

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Helpful?
Thank Roland M
Management response:

Dear Mr. Roland M, Thank you for staying in our Resort and for sharing comments with us. We are glad the Resort services and facilities is up to your expectation and that you have enjoyed your stay with us. Our Human Resources Department will arrange more English classes for our associates especially targeting our operation team, to make sure our...

Hong Kong, China
Reviewed 13 August 2016 via mobile

The hotel is located in suburb area and surrounded by nature. The houses are beautiful and modern with spacious room. The bathroom is very big with both bath tub and shower. We spent time in swimming pool, karaoke, restaurants, fitness room and ping pong with lots of fun! Both the buffet dinner and breakfast are good with many choices of...

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1Thank Kapellbruecke
Ronnie Z, Public Relations Manager at Sheraton Grand Guangzhou Huadu Resort, responded to this review

Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. The resort provide shuttle service from Guangzhou East Railway Station, and we are 50 minutes from the railway station. The resort also boasts an organic farm offering vegetables to hotel kicten, a lake with water activities from water bike, paddle...

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Grand Lake View Villa (66)
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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Sheraton Grand Guangzhou Huadu Resort

Address: Sky Villa, Northeast Shanqian Da Dao, Huadu District | Guangzhou, Guangdong, China, Guangzhou 510700, China
Region: China > Guangdong > Guangzhou
Price Range: $150 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Guangzhou Huadu Resort 5*
Number of rooms: 98
Reservation Options:
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Hotel Style:
#15 Spa Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#19 Business Hotel in Guangzhou
#44 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Guangzhou Huadu Resort staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Grand Guangzhou Huadu Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Villa is considered the best room at this resort.”
jameslM5656AI, 9 Dec 2016 | Read review
“Ask for a room that leads directly onto the pool.”
Morryone, 28 Sep 2015 | Read review
“Most rooms have good views.”
PA852, 15 Sep 2015 | Read review
“Lake view suite”
audrey-Tam, 12 Sep 2015 | Read review
“stay close to main building to avoid buggy use for transportation”
thopo, 21 May 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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