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White Swan Hotel

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Traveller (292)
Room & Suite (85)
Dining (24)
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Overview
  • Excellent64%
  • Very good31%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“shamian island”(17 reviews)
“the pearl”(15 reviews)
“dim sum”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Contact Info
Name/address in local language
Offers from White Swan Hotel
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Reviews (201)
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All reviewsshamian islandthe pearldim sumjade riverbig waterfallminute ferry rideindoor waterfalldeluxe river view roomregistration deskamerican consulatesashimitrain tickets to hong kongremote controlelegant hotelliwan districtrooms are fantasticlocal hotel
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1 - 5 of 117 reviews
Reviewed 4 days ago via mobile

Accommodation was great. Buffet was better. The hotel had some historical artifacts being showcased near the hotel entrance. They also have souvenirs for purchase. If you’re looking for cheaper food options. There are many restaurants about 15 minute walk from the hotel. The river does...More

Thank RoamingAway
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 4 days ago

Dear guest, Warm greetings from White Swan Hotel your home away from home! It is great to see your compliment for our services. There are always something that we are proud of and committed to offer to our guests. Your compliment will be our biggest...More

Reviewed 20 March 2018

White Swan is an historical place , being one of the first five stars hotels opened in Guanzhou 35 years ago It has been refurbished and now offers any five stars facilities plus a location that is setting it a world apart. Let's be clear,...More

Thank enricoallievi
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 4 weeks ago

Dear guest, Thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay with us and had the opportunity to also visit the beautiful surroundings of the hotel with the many historic buildings and tree-lined...More

Reviewed 5 March 2018

The hotel room was lovely. I had a very big room as I received an upgrade which I was very pleased about. Staff and food and service were all great. The courtesy bus to the fair was an additional bonus and the bus was on...More

Thank Janinec338
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 5 March 2018

Dear guest, Thank you for sharing your recent experience at our hotel with us. We are pleased to hear that you enjoyed your stay and hope to welcome you again at another occasion in future. Best wishes White Swan Hotel

Reviewed 24 February 2018 via mobile

I stayed there during my visit to Canton Fair. Properly arranged, excellent service in all aspects, perfect ambiance. Nicely located on Pearl River in a high district. In vicinity to shopping mall and good restaurants. A very safe place to stay in.More

Thank George P
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 25 February 2018

Dear guest, Thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay with us and had the opportunity to also visit the beautiful surroundings of the hotel with the many historic buildings and tree-lined...More

Reviewed 24 January 2018 via mobile

Got room upgrade to a bigger one due to high occupation, room was fine all was available except not possible to open a window Breakfast is too expensive, 228rmb for just a normal variety... that was disappointing Good staff and well trained defenit at the...More

Thank lowie-elke
Response from WSH_ChrisYe, Guest Relations Manager at White Swan HotelResponded 25 January 2018

Dear guest, Thank you for taking time to share your recent stay experience with us. We are sorry for your disappointment with buffet breakfast, and we have already shared this matter to relevant department, and they will consider it for further improvement. The window should...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$142 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#206 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$142 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Guangzhou
#14 Luxury Hotel in Guangzhou
#206 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (292)
Room & Suite (85)
Dining (24)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Questions & Answers
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Hilary G
9 September 2017|
AnswerShow all 2 answers
Response from Hon C | Reviewed this property |
Distances to the Hotel: Guangzhou East Railway Station: 16 km - 35 mins Guangzhou South Railway Station: 20 km - 35 mins. Not sure which rail station you would arrive but distance is about the same, but do call them as I... More
1
Vote
Bixue W
7 January 2017|
AnswerShow all 2 answers
Response from WSH_ChrisYe | Property representative |
Dear guest, We appreciate for your question. Unfortunately, we do not have an indoor pool in our hotel, but rather an outdoor tempeture-constant swimming pool, which is about 25℃. By the way, there is an indoor one on the... More
0
Votes
Bixue W
7 January 2017|
Answer
Response from Marcoce | Reviewed this property |
No indoor swimming pool. But the outside pool is heated. I was there around new year and the weather was excellent, sunny and around 20-23 centigrade. I saw people in the pool at night. I'm told that in January gets colder.
0
Votes
Room Tips
"river view"
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"you need to emphasis on the air circulation in the room (I feel it is too less air) hotel central air never..."
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"Upper floor city view rooms avoid the smoggy views"
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"River View and higher floor"
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