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Fraser Suites Guangzhou

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#28 of 3,385 Hotels in Guangzhou
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Fraser Suites Guangzhou
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222 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Singapore, Singapore
Reviewed 17 November 2016

You pay for what you get. This hotel is great but it costs more than my airfare! For first time travellers, I would recommend this. Once your familiar with the area, you can experiment with nearby hotels. But this was my first trip to GZ and FSG was recommended to us by family friends. It is directly linked to Shipaiqiao...

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Helpful?
1Thank Tammyhana
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Sydney, Australia
Reviewed 7 November 2016

Professional and customer advocate staff across the board. Good to see and experience English speaking staff. Concierge and reception staff was very friendly. Dining area was good and my kids loved the breakfast and enjoyed the hospitality.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank mgsydney2016
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Greetings from Fraser Suites Guangzhou! Thank you very much for your kind comments. It has been a pleasure to have been of service to you and we now look forward to welcome you back in the near future.

Manila, Philippines
Reviewed 28 October 2016 via mobile

Since this neat and classy serviced apartment is located at One Link Walk, it is going to be appreciated by families and fastidious business people. The lobby is located on the upper floor of this modern mall where you have international brands like Zara, H&M, Mango, Prada and many more. The rooms are well furnished to good standard, beds are...

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Helpful?
1Thank Marlene A
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. Your valuable comments are well received. We are happy to learn that you are satisfied with your recent stay here and look forward to welcome you back in near future.

Cebu City, Philippines
Reviewed 15 October 2016 via mobile

Booked a Deluxe 2 bedroom suite for 5 nights for a convention via AGODA. First: Check in was the most hassle of all check ins I had in my entire travel life. I booked 7 months in advance and chose a bed configuration (checkboxes) of 1 twin room, 1 king room. When we tried to check in, we were told...

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Helpful?
Thank Jefferson T
Management response:

Dear Mr. Tan, Greetings from Fraser Suites Guangzhou and thank you for staying with us. I have been sent your response to our experience survey and please accept our sincere apology for your disappointing experience while you are staying with us. However Alex Zhang, our Executive Assistant Manager shared that he had met you this morning, apologized and also did...

New Delhi, India
Reviewed 25 September 2016

We loved every bit of our stay in Fraser extremely courteous staff excellent location right next to the mall and most importantly below the hotel is the metro station. So location with all good services and things required were given by Fraser I recommend the hotel to everyone. Room were spacious and clean with excellent street view.

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Helpful?
2Thank shrutijindal
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments with us. We appreciate your positive comments and had shared your comments with the team. Look forward to welcome you back in the near future.

Surabaya, Indonesia
Reviewed 19 September 2016

I have previously stayed at a cheaper Ascott, but i decide to try Fraser Suites on this trip. I must say, i am very impressed. The level of service, the renovation and the facility available is that of a solid 5 star hotel. The breakfast is acceptable, not outstanding but above average. Overall a very nice stay and strategic location,...

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Helpful?
Thank Jonathan T
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments with us. We appreciate your positive comments and had shared your comments with the team. Look forward to welcome you back in the near future.

Almaty, Kazakhstan
Reviewed 7 September 2016 via mobile

The only place I stay in during my long (6+days) business trips to Guangzhou. The main reason is - it just feels like home and very convenient in terms of location and facilities. Simple, yet beautiful decor of the rooms, fantastic view of the night city, perfect location in the central business district, connected with shopping mall and metro line,...

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Helpful?
Thank Gulnaz_Tore
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for choosing Fraser Suites Guangzhou as your designate lodge in Guangzhou. We appreciate your lovely comments to our guest rooms, facilities, guest service and everything you mentioned. We look forward to welcome you back in the near future.

Jakarta, Indonesia
Reviewed 4 September 2016

Location is in Onelink Tianhe Shopping Mall area. It can be reach in walking distance from Subway station. The room very spacious, well equipped with kitchen ware, big refrigerator, microwave and even iron board. Their studio room is really suites room. Very suit for family with young children or old family member. Breakfast choice was very rich, they also serve...

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Helpful?
Thank Joha922
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear Guest, thank you for stay with us at Fraser Suites Guangzhou. We are very happy to learn that you had a wonderful stay with us. Your valuable comments had been shared with the team. We look forward to welcome you back in near future.

New York City, New York
Reviewed 3 September 2016

All the Fraser Hotels are generally first class properties. There are some differences however between them. Here's the details of this one: The location is ideal and the subway is right downstairs. The rooms are 5 star but my initial one was a bit small. I mentioned it to the GM, Ruby, the following morning and he upgraded us to...

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Helpful?
Thank howardxp1
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear Guest, thank you for stay with us at Fraser Suites Guangzhou and shared your valuable comments about your last stay here. We appreciate your positive feedback toward our management team. I had shared your comments with F & B Manager Johnson and the operations team who is happy to offer service to you at all times. Last but not...

Taiwan
Reviewed 28 August 2016

Room were clean and good location. Awesome facilities. Easy access to train station by foot 5 minute only. good staff. good room . good location. hotel is located at central and biggest shopping mall.

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Helpful?
Thank chongzlin
RubyWirjono, General Manager at Fraser Suites Guangzhou, responded to this review

Dear guest, thank you for stay with us at Fraser Suites Guangzhou. Your valuable comments were well received. We are happy to learn that you had a pleasant stay here and look forward to welcome you back in near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in fashionable Tianhe district, amidst vibrant shopping and dining,Fraser Suites Guangzhou is the epitome of exquisite living, offeringexceptional amenities designed to exemplify your lifestyle and enhance your stay. ... more   less 

Additional Information about Fraser Suites Guangzhou

Address: OneLink Walk, 232-2, Tianhe Road, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: $143 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Suites Guangzhou 4*
Number of rooms: 332
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Guangzhou
#13 Business Hotel in Guangzhou
#20 Spa Hotel in Guangzhou
#28 Luxury Hotel in Guangzhou
#70 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Guangzhou staff and other travellers.
9 questions
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Questions? Get answers from Fraser Suites Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in apt 2009, if light sleeper ask to stay on other side of building, but traffic noise not too bad..”
 of 5 bubbles robertwalterw, 24 Mar 2017 | Read review
“Higher rooms have a panoramic view of the city and geart night view”
 of 5 bubbles Roshan1962, 4 Feb 2017 | Read review
“Insist on the 'executive style' rooms for a more spacious room.”
 of 5 bubbles howardxp1, 3 Sep 2016 | Read review
“Higher floors offer a wider view”
 of 5 bubbles makhumbom, 23 Aug 2016 | Read review
“Pick the upper floors, great view of Guangzhou at night”
 of 5 bubbles davidmO6502CY, 9 Aug 2016 | Read review
5 of 5