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W Guangzhou

774 reviews
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Traveller (878)
Room & Suite (336)
Dining (227)
Overview
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“chef philippe”(13 reviews)
“woo bar”(11 reviews)
“fantastic suite”(5 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (774)Write a Review
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226
74
25
11
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All reviewschef philippewoo barfantastic suitejapanese restaurantspg platinum memberrestaurants and barsstylish hotelmainland chinaa wonderful stayliving roomserviced apartmentsspecial thankshigh techcheck in was smoothindoor poollocation is excellentlate check
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1 - 5 of 346 reviews
Reviewed 1 week ago

We were only one of a handful of westerners staying at the W so it was helpful for us that the staff can speak English. The hotel is fantastic and appealing. All of the staff were very helpful and friendly. It is in a new...More

Thank smilingtravelbug
Response from starwood c, Manager at W GuangzhouResponded 1 week ago

Thank you so much for sharing your wonderful experience at W Guangzhou. A vibrant hub of modern culture in the historic heart of the Guangzhou, Zhujiang New Town is a perfect mix of old and new and has lots of good places to plug in....More

Reviewed 2 weeks ago

It's my first time in W brand and i am extremely satisfied ! everything works perfectly: check in , room , the night bar Fei and the amazing breakfast ! ( thank you Gherardo for taking care of us ) . I will defently come...More

Thank Anntia83
Response from starwood c, Manager at W GuangzhouResponded 1 week ago

Thank you for sharing your highly compliment with us. We are grateful to hear that you had a good time at W Guangzhou, and we strive to provide excellent Whatever/Whenever® service to each of our guest. Please come again and let us have a chance...More

Reviewed 3 weeks ago via mobile

This hotel was good. It had a nice location, fairly close to metro. I paid for a good room and got one, fancy toilet, push button curtains and such. But there was a lot of standing dust in corners and the sheer curtains were water...More

Thank Seeker5698
Response from starwood c, Manager at W GuangzhouResponded 3 weeks ago

Thank you for taking time to share your valuable review with us. We are very sorry to hear that we did let you down on several occasion during your recent stay. Please accept our sincere apologies for the inconvinenced casued during your stay. We have...More

Reviewed 11 January 2018 via mobile

As all time SPG gold preferred guest and corporate member, I am deeply disappointed with W Guangzhou for its dramatic decline in service quality from room service to dining, and most importantly its unpleasant room design which makes my stay especially uncomfortable. They claimed they...More

2  Thank Amber Z
Response from starwood c, Guest Relations Manager at W GuangzhouResponded 12 January 2018

Thank you for taking time to share your valuable review with us. We strive to exceed expectations 24/7 and take complaints seriously. Please accept our sincere apologies for the inconvenienced caused during your stay. We, as a team at W Guangzhou take your feedbacks seriously...More

Reviewed 9 January 2018 via mobile

Stayed at the W Guangzhou for one Night in a suite. The suite had a very large living room with a big sofa and TV. Perfect for relaxing. The bathroom was large as well with separate shower and Japanese toilet. The bed was very comfortable...More

Thank bmcburn
Response from starwood c, Manager at W GuangzhouResponded 15 January 2018

Your fantastic review made our day! Thank you for sharing your highly compliment with us. We are grateful to hear that you had a good time at W Guangzhou, and we strive to provide excellent Whatever/Whenever® service to each of our guest. Please come again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Adult pool
Details
Price range
US$200 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Guangzhou
#7 Luxury Hotel in Guangzhou
#8 Business Hotel in Guangzhou
#13 Romantic Hotel in Guangzhou
#64 Best Value Hotel in Guangzhou
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$200 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Guangzhou
#7 Luxury Hotel in Guangzhou
#8 Business Hotel in Guangzhou
#13 Romantic Hotel in Guangzhou
#64 Best Value Hotel in Guangzhou
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (878)
Room & Suite (336)
Dining (227)
Pool & Beach (33)
Amenities (69)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Guma T
11 February 2018|
Answer
Response from ROBERTO M | Reviewed this property |
I have no idea, better ask the hotel
0
Votes
Google Translation
Nichol82
2 November 2014|
AnswerShow all 7 answers
Response from WGuangzhou | Property representative |
Hello Nichol82, W Guangzhou has an indoor heated swimming pool situated on the 29th floor. Look forward to welcome you!
0
Votes
Room Tips
"The 27th Floor offers Marvelous Suites with a balcony, well worth the price."
Read review
"high floors"
Read review
"Breakfast is a must-have!"
Read review
"All rooms have been equally good, but I always prefer one at the end of the hallway away from the elevator."
Read review
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