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Phoenix City Hotel Guangzhou

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#61 of 3,409 Hotels in Guangzhou
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Phoenix City Hotel Guangzhou
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380 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Johannesburg, South Africa
Reviewed 4 weeks ago

Spectacular hotel that has not been well maintained but good value, not really for if you want to do business in the city as it is too far. Communicating in English a bit of a problem, but staff are very accommodating.

Thank sf743
Reviewed 10 March 2017

I stay 7 days for a week long business trip. At first my expectation for the place is this hotel just like some normal hotel i stayed in China. But man, i really surprised when step a step inside the lobby. Everything was great, service, staffs, rooms, breakfast, especially the view. Definitely gonna stay again!

Thank Minh_Mai
Melbourne, Australia
Reviewed 23 October 2016

Stayed at this hotel for 4 night on a business trip. According to the hotel staff, this hotel was built 10 years ago. Therefore it's a little dated on some detailed. Although it is not an official 5 star hotel, but it was built on 5 star standards back then. Hotel lobby is impressive with European decor, which was a...

Thank Jason526
Shanghai Region, China
Reviewed 16 October 2016 via mobile

I stayed here during business trip for 17 days. The location is like a small Venice. The hotel room was very clean and the service was great. Little far from the city but taxi can be found outside of the hotel. The staff speaks English therefore check in and out was no issue. Definitely will stay again.

Thank MariusG1579
Hong Kong, China
Reviewed 4 July 2016 via mobile

The first impression you get as you enter the lobby is that it's a copy of the Venetian Macau except smaller. The rooms are nice enough - large with a small sitting room. Bathroom is huge with a extremely large walk in shower but no bath. I would rate it 5 star. I did not have time to use the...

Thank Siew Choy M
Almere, The Netherlands
Reviewed 21 May 2016 via mobile

I stayed here for a few days for business. Hotel staff is very helpful no complain at all. This Hotel could use an makeover because it's outdated. Breakfast in the executive launch was very good and more then complete. The food in the Chinese restaurant was average and the service could be much better.

Thank BertJoy
Montevideo, Uruguay
Reviewed 18 May 2016

I went back to this hotel after almost 10 years of being there. Unfortunately I had forgotten how far it was and I was very surprised that the hotel became very dark and old, like tired. The prices was very low, but it doesnt pay to stay there. The breakfast is not the best, dinner isnt their strength either...., and...

Thank Roby S
Hong Kong, China
Reviewed 15 May 2016

nice hotel.The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel residents and this can tell from the empty restaurant sometimes.good food i love the views outside the room fresh air looks diffirent beweet center hotel in guangzhou.next time i will back here again. Tks Chet great service

Thank lukedelly
Sydney, Australia
Reviewed 4 May 2016 via mobile

Stayed Phoenix for two days, quite amazed by the European paintings over the lobby ceiling. The staff whilst had basic English were extremely helpful and friendly. The rooms were clean and generous in size. There was fresh fruit platter on arrival and a welcome note from hotel. I would recommend taking the executive floor rooms which has a much better...

Thank flying_sydneybee
Reviewed 27 March 2016

I booked the place for company conference meeting and this is good as there are full conference hall facility and the staff are helpful. However, Internet speed is an issue. Would be nice if they have more English speaking staff in the hotel. The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel...

Thank Daniel L

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Phoenix City Hotel Guangzhou

Address: Guangyuan East Road, Xintang Section, Guangzhou 511340, China
Region: China > Guangdong > Guangzhou
Price Range: $91 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phoenix City Hotel Guangzhou 4.5*
Number of rooms: 573
Reservation Options:
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Also Known As:
Phoenix City Guangzhou
Hotel Phoenix City
Hotel Style:
#27 Spa Hotel in Guangzhou
#38 Best Value Hotel in Guangzhou
#53 Luxury Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix City Hotel Guangzhou staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive level”
sf743, 29 Apr 2017 | Read review
“Suites with a living room are great and roomy!!!”
RobyS219, 18 May 2016 | Read review
“One less than 150 yards away from reception”
MichaelF749, 18 Dec 2014 | Read review
“Get an up stair room for a good night sleep.”
RoD917, 19 Dec 2013 | Read review
“Room smelt like smoke even though it was non-smoking”
sharrynmcnamara, 26 Oct 2013 | Read review
5 of 5
US$65* /night
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Prices are for 1 room, 2 adults
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