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2017-10-01 2017-10-02
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    Shangri-La Hotel Guilin

    No.111 Huancheng North Second Road, Guilin 541004, China
    Hotel website
    Lowest prices for your stay
    2017-10-01 2017-10-02
    Great Deal
    Traveller (639)
    Room & Suite (141)
    Dining (43)
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    • Excellent63%
    • Very good26%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (59 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    5.0 Star Hotel
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    Sheraton Guilin Hotel
    1,193 reviews
    #7 of 641 hotels in Guilin
    Guilinyi Royal Palace
    206 reviews
    #6 of 641 hotels in Guilin
    Lijiang Waterfall Hotel
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    Aroma Tea House
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    Oct 1Oct 2
    1 room, 2 adults, 0 children
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    Reviews (1,125)
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    451 - 455 of 776 reviews

    Reviewed 8 February 2014

    HORRIBLE HOTEL, it was our first stay in a Shangri-La Hotels, and probably the last one... The hotel is located next to the slams (nothing similar to the pictures), in a very poor location, not very professional staff and a 3 star hotel interior design....More

    1  Thank Antonio B
    Response from LouisLow, Executive Assistant Manager at Shangri-La Hotel GuilinResponded 12 February 2014

    Dear Antonio, Thank you for taking your time to review your recent stay with us. The hotel management is very concerned about your feedback and would like to know more details. Much appreciated if you could contact me at louis.low@shangri-la.com and provide more information. Once...More

    Reviewed 2 February 2014

    We stayed for three nights in this hotel before CNY. It was a great experience from the moment we got picked up from the airport to the moment we departed. I can definitely recommend to stay at the horizon club. The breakfast there is great,...More

    Thank Padschi
    Reviewed 20 January 2014

    We stayed one night in this big, sprawling hotel. For the short time we were there, the service was good, but we didn't test them very sharply. Our bathroom seemed almost as big as our sleeping room, with a big shower and a separate soaking...More

    Thank Rich H
    Reviewed 18 January 2014

    We went to Guilin for a friends birthday and thoroughly enjoyed our stay at the Shangri-La. The staff were so friendly and helpful from the moment we arrived until the moment we left. The riverside room was a good size, nicely laid out and was...More

    Thank ThomoHongkong
    Reviewed 6 January 2014

    The positives: This is a very luxury business hotel, the pillows, duvets and beds are extremely comfortable. Our room was very clean, spacious and tastefully furnished and decorated. We had room service all the time; regardless how little we ordered for dinner a small dinner...More

    1  Thank cumulusclouds
    Sheraton Guilin Hotel
    1,193 reviews
    #7 of 641 hotels in Guilin
    Guilinyi Royal Palace
    206 reviews
    #6 of 641 hotels in Guilin
    Lijiang Waterfall Hotel
    983 reviews
    #5 of 641 hotels in Guilin
    Aroma Tea House
    152 reviews
    #3 of 641 hotels in Guilin
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$107 - US$379 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Guilin
    • #2 Family Hotel in Guilin
    • #2 Luxury Hotel in Guilin
    • #16 Best Value Hotel in Guilin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 439
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Ctrip TA, Booking.com, Orbitz, Cancelon, Hotwire, Agoda, TripOnline SA and HotelQuickly so you can book your Shangri-La Hotel Guilin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangxi >
    • Guilin
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    Traveller (639)
    Room & Suite (141)
    Dining (43)
    Pool & Beach (16)
    Hotel & Grounds (437)
    Bathroom (15)
    Family and Play Areas (11)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    Eduardo S
    29 August 2017|
    AnswerShow all 3 answers
    Response from Kruger C | Reviewed this property |
    I dont know if the hotel has webchat but calling them can work, They are really helpful and speak excellent English. There are different levels of river cruise ranging from a basic bamboo raft to big ships. The raft may not... More
    Eduardo S
    29 August 2017|
    AnswerShow all 5 answers
    Response from RebelVirginia | Reviewed this property |
    The Li River cruise is the #1 activity for tourists in Guilin, so I am sure the hotel can help you make a booking. There are many river cruises, and they probably vary in quality. The hotel can probably help you book a... More
    26 March 2017|
    AnswerShow all 5 answers
    Response from ymchan8 | Reviewed this property |
    No 110 volts in Hotel rooms, It is wise to bring an adaptor, do not rely on front desk, they are always out. If you are stuck, the corner store across the street have adaptors and also street vendors also sell it at $5 to 10... More
    Room Tips
    "make sure you book a river view room"
    Read review
    "Pick a river facing room"
    Read review
    "We had an executive Terrace Mountain View"
    Read review
    "Try for a room on the Horizon Club level if available"
    Read review
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