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Holiday Inn Xi'an Greenland Century City

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#46 of 2,532 Hotels in Xi'an
Certificate of Excellence
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212 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Reviewed 3 weeks ago via mobile

Just checked in this evening. First time at the hotel. Having dinner at the Chinese restaurant. Order 2 dishes and a cup of tea. Unfortunately, the tea was not serve when finished the 2 dishes. My first encounter in my many IHG hotel stays. Hope they can improve the service over the next few days of my stay. IHG Spire...

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Helpful?
Thank De B
holidayinnlg, General Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear De B, Thanks for your feedback. We deeply regret that you have had an unpleasant experience while staying at Holiday Inn Xi'an Greenland Century City. Please accept my apologies for the shortfalls you encountered during your visit. Please rest assured that your comments will be shared with the relevant departments to ensure our clients are experiencing truly outstanding service...

Reviewed 4 weeks ago via mobile

2 of the 4 elevators not working, AC not working, a front desk that is unresponsive, and a buffet with cold food. I will avoid this hotel with full effort and report it to our company to no longer use this for our travelers. I reported the AC issue before dinner and 2 hours later no even recalls the issue...

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Helpful?
Thank JKStafford
holidayinnlg, General Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear JKStafford Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely.   We have taken the investigation for our staff’s unresponsive conditions, which was clearly our internal misunderstood while...

Tel aviv
Reviewed 21 February 2017 via mobile

I spent there 3 nights on business . The hotel is located at the high tech park and quite far (30-40 min drive) from city center, but convenient for business travels at that industrial area. Room was spacious but lacked nice finishing .. for example, tiles at bathroom had open holes between them, scratches and spots on furnitures as well...

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1Thank Nis62
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear Nis62, Thanks for your feedback. We deeply regret that you have had an unpleasant experience while staying at Holiday Inn Xi'an Greenland Century City. Please accept my apologies for the shortfalls you encountered during your visit. Please rest assured that your comments will be shared with the relevant departments to ensure our clients are experiencing truly outstanding service that...

Xi'an, China
Reviewed 26 June 2016 via mobile

Live music+outside BBQ+draft beer the best thing in Summer is BBQ in Xi'an. My friend and I tried this one in Gaoxin. Sausages are super nice,we kept ordering and those cooks are already know us,lol. they have a variety of food, like beef kebabs, osters,vegetables,steak,fish.... order as much as you can eat side dishes, salads, seafood, my favorite ice cream,...

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Helpful?
Thank Cynthia W
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear Cynthia W, Thank you very much for taking the time sharing the experiences of your recent dining at our Oasis Cafe. I am very pleased to learn that the hotel team was not only able to meet but exceed your expectations. Please rest assured that your compliments will be shared with the team. Best regards Ita Tong Marcom Manager

Beijing, China
Reviewed 18 May 2016

The hotel has been running for some years. Last time I stayed here was 5 years ago, but the hotel is still well maintained. There are still some work ongoing in this area, but there is a new complex with many restaurants within walking distance. Nothing special, standard holiday inn quality and experience.

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Helpful?
Thank richyding
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear richyding, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ita Tong Marcom Manager

Morgan Hill, California
Reviewed 5 May 2016

While visiting Xi'an on the third week of a business trip, I became very ill. Candy LIu, the duty manager at the Holiday Inn went above and beyond her duty to make sure I had the medical attention I needed. I really appreciated Candy's concern and assistance, I don't know what I would have done without her. Many thanks to...

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Helpful?
Thank tomelliott2015
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear tomelliott2015, Thank you very much for taking the time sharing the experiences of your recent stay at our property. I am very pleased to learn that the hotel team was not only able to meet but exceed your expectations. Please rest assured that your compliments will be shared with the team especially to Candy Liu and your feedback will...

Warner Robins
Reviewed 15 April 2016 via mobile

The hotel is perfectly located in the Hi_Tech business district. There is local food services with walking distance. We found the brick resturaunts closed early on the night of our arrival. We found good food at anither resturaunt down the road. I ran around midnight and felt safe. Wifi worked well in the hotel. Fitness facility and pool were great...

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Helpful?
Thank Jason H
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear Jason H, Warmest greetings from Holiday Inn Xi'an Greenland Century City. Thank you for choosing to stay with us. Your feedback is important to us, and we appreciate that you have taken the time to share your thoughts with us. It is great to hear that you enjoyed your stay with us, especially our location, our heated swimming pool...

Mechanicsburg, Pennsylvania
Reviewed 19 March 2016 via mobile

Stayed at this property three times, every time we come, the rooms are too hot. The general manager and the facilities manager need to spend time to ensure that every room is comfortable. Once again we move to a east facing room. Enough already.

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Helpful?
Thank Curt H
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear C.Harris, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. As for the temperature settings of the room, please rest assured that the hotel has already review the room which you stay and to change it....

Minneapolis, Minnesota
Reviewed 30 January 2016

This is what you would expect of a Holiday Inn. Well situated, spacious rooms, good food. Upper rooms give a nice view of the Xi'an skyline on a clear evening! A welcome spot after a long day of sigh-seeing in Xi'an! Would stay here again!

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Helpful?
Thank Jeff S
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear Josephivimey, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ita Tong Marcom assistant

Sydney, Australia
Reviewed 24 January 2016 via mobile

Great stay at the Holiday inn. The room was clean and the bed was soft and really comfortable. Not always the case in China. The hotel is great for business and serves the needs of the business traveller well. The buffet breakfast is nice, with lots of local and international choices. Only suggestion for the buffet breakfast would be some...

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Helpful?
Thank Butterbean25
holidayinnlg, Public Relations Manager at Holiday Inn Xi'an Greenland Century City, responded to this review

Dear VanitaKhetan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ita Tong Marcom Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Xi an Greenland Century City is a brand new international hotel within Xi an the High-Tech Industries Development Zone that offers Stay Real experience to both domestic and international guests. The hotel is walking distance to Greenland PICO Exhibition Center, Administrative Committee of High Tech Industries Development Zone and 5 minutes away by car to entertainment and dining establishments. Designed with the Everyday Heroes in mind, whether they are on business, attending a meeting, exhibitions or just simply taking a break, Holiday Inn Xi an Greenland Century City is a place where guests can relax in a modern, fresh, friendly and comfortable atmosphere to help them achieve their life s dreams. The hotel has 386 contemporarily designed guestrooms including 3 Executive floors, 10 Non-smoking floors and 40 suites. The hotel features All Day Dining , Chinese Restaurant, Lobby Lounge and Fun Bar. Meeting facilities total capacity up to 860 people. After staying at Holiday Inn Xi an Greenland Century City, some have even said simply relaxing and fantastic. But our other favourite has to be Great Hotels Guests Love . We do not just offer you service we offer the Hallmark of Holiday Inn. Xi’an Xian Yang International Airport Shuttle Bus is Available on Holiday Inn Xi’an Greenland Century City Airport shuttle buses depart from the Airport every hour from 8:30 to 17:30 daily. Airport shuttle buses depart from the Hotel every hour from 8:40 to 20:40 daily. The airport shuttle bus services are available at RMB25per single trip. Please arrivals at shuttle bus stop outside of the hotel lobby at least 10mints prior to departure time. ... more   less 

Additional Information about Holiday Inn Xi'an Greenland Century City

Address: No.5 Jinye Road, Hi-Tech Zone, Xi'an 710065, China
Region: China > Shaanxi > Xi'an
Price Range: $99 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Xi'an Greenland Century City 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Travelocity, Priceline and Agoda so you can book your Holiday Inn Xi'an Greenland Century City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Xi`An Greenland Century City Hotel Xi`An
Holiday Inn Xi'An Greenland Century City China/Shaanxi
Hotel Style:
#14 Business Hotel in Xi'an
#21 Spa Hotel in Xi'an
#38 Luxury Hotel in Xi'an
#40 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Xi'an Greenland Century City staff and other travellers.
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Questions? Get answers from Holiday Inn Xi'an Greenland Century City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors offer good views! Get a corner room for the best view! My room had about 32 ft of windows to look out from!”
 of 5 bubbles Josephivimey, 30 Jan 2016 | Read review
“Get room on a high floor for the views”
  • TV and work area
  • Bed and drinks area
  • Part of bed and bathroom
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 of 5 bubbles RossOrpington, 13 Nov 2015 | Read review
“higher up is further from traffic/honking”
 of 5 bubbles stvmcr, 23 Jun 2015 | Read review
“Get a room at the end of a corridor - it will be furthest from the lifts.”
  • TV and work area
  • Bed and drinks area
  • Part of bed and bathroom
  • View 5
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 of 5 bubbles RossOrpington, 6 Dec 2014 | Read review
“Construction of new buildings on backside of hotel, so it's a little noisy at times. Request room on front side of hotel, but they tend to get a little warmer in summertime.”
 of 5 bubbles TM903, 7 Sep 2014 | Read review
5 of 5