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Hilton Xi'an

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1,000 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Level Contributor
6 reviews
Reviewed 3 days ago NEW

We were in Xian for only one night - the hotel arranged a car to take us to see the Terracotta Warriors last night for the next morning. The driver found us a personal guide and it all worked out well. The hotel itself was great, comfortable beds, lovely sheets, clean and everything you need in a hotel. We would... More 

Helpful?
Thank Teresa C
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Teresa C Thank you very much for your review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that we your appreciated and enjoyed our services, room/Hotel and cleanness. We will share your great feedback with our team members and we like... More 

Atlanta, Georgia, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

Stayed in Hilton, Xian for three nights, very good location and excellent customer service. The room was very good and so also the restaurant. When they came to know we were not happy with the room service food on the night we arrived on a snowy day, their executive chef Jimmy Gao went all out to prepare special food during... More 

Helpful?
Thank Ramkumar V
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Ramkumar V Thanks you for staying with us and share your experience on this site. We are delighted you had a excellent experience with the room, restaurant, service and most important thank you for giving us the opportunity to make it up to you with your favorite Indian vegetable prepare by our Executive chef Jimmy, I am sure Jimmy... More 

Auckland Region, New Zealand
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

The perfection started the moment I walked in I joined the Hilton honours program just a few days before I stayed , I then checked in online with the App the day I was arriving , chose my room ! so when I arrived and gave my name they instantly helped me to My room with bags and did what... More 

Helpful?
1 Thank techman33
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear techman33, We are so please to know you had a great stay in our Hilton Xian and happy as well to read you had enjoyed our facilities restaurant , and our team member and especially Kenny and Mickey have show you the warm of our hospitality. Once again thank you for taking the time to share you positive feedback.... More 

Jackson, MS, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My husband & I stayed for 2 nights in September 2016, and the stay was perfect. We were upgraded to the executive level with lounge access. The staff in the lounge went out of their way to make our stay enjoyable, helping us with directions and answering all of our questions. The breakfast buffet was amazing- everything you could want... More 

Helpful?
Thank Merry L
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Merry L Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that we your appreciated and enjoyed our services. I am particularly delighted about your kind words about the team at the executive lounge... More 

East Sussex
Level Contributor
391 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 2 weeks ago

We never stay at chain hotels like the Hilton (except occasionally at airports), preferring small boutique hotels and B & Bs. However I couldn't find anything I liked the look of in Xian, so we booked in here for 3 nights. We were very pleasantly surprised, and found this way better that the normal chain hotel. The staff were really... More 

Helpful?
Thank Sally W
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Sally W Thank you very much for your lovely review about the Hilton Xi’an It is great to read that you enjoyed stay and particularly our Executive Lounge, which is indeed a great asset. It is just a comfortable area, ion addition to your guest room. In the lounge we are serving breakfast, snacks throughout the day and from... More 

Santa Fe
1 review
Reviewed 2 weeks ago

Xi'an Hilton is superbly located near the city wall and the Muslin Quarter to make for a convenient visit to the city. The staff were all helpful and the executive lounge team were exceedingly welcoming and friendly.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 446darrylm
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear 446darrylm Thank you very much for review on this site, following your recent stay at the Hilton Xi’An We are pleased to read your nice comments and happy that we you had a excellent stay and enjoyed our services and location. I am particularly delighted about your kind words about the team and you found them so helpful, friendly... More 

Shanghai
Level Contributor
131 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 2 weeks ago

Stayed here for 2 nights for business. Right in the middle of Xi'an with a lively neighborhood. As a diamond member, got upgraded to a suite and had access to the executive lounge. Unfortunately forgot her name (Vicky I believe), but the lady in the lounge was extremely friendly and helpful. The hotel itself is about an hour from the... More 

Helpful?
Thank LiangShanBo
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear LiangShanBo and HHonor member Thank you very much for review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your comments and it makes us feel very happy that we your appreciated and enjoyed our services. I am particularly delighted about your kind words about the team and, yes, Vicky who indeed... More 

Auckland, New Zealand
1 review
Reviewed 2 weeks ago

We had dinner at the cafe on the first floor of this hotel, the "hotpot" is a great thing included in our buffet, we tried the sliced beef and was showed how to make a hot pot condiment by Jasmin who also later helped with our selection of hotpot, when we asked for the weather of next day, the manager... More 

Helpful?
Thank lalaba2016
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear lalaba2016, Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. Appreciate your great feedback about our Buffet restaurant service and food and for highlighted Jasmine, who is indeed a great asset to our restaurant team who has consistently delivering the warm of hospitality to our guest. We will definitely share with the... More 

Tuusula, Finland
Level Contributor
153 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 2 weeks ago

Very nice hotel though perhaps not quite up to the full five star luxury. Review based on a one-night stay in October (background of spending 80+ nights per year in different hotels around the globe). Location: Centrally located with a plenty of shops and restaurants in the neighborhood, some distance from the main sights (e.g. Bell tower and city walls)... More 

Helpful?
Thank dadsasdasd
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear dadsasdasd Thanks you for staying with us and taking the time to share your experience. We are pleased you had an overall a nice experience, despite your short stay. As for the crowed breakfast it is indeed with end of the season and major Chinese holidays of October, our breakfast dining room can be a bit busy at the... More 

san francisco
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The Hilton Xi'an is a beautiful hotel. Our room was spacious and comfortable and every time we returned to it, someone cleaned and made up the beds. The Executive Suite was especially relaxing. The buffet of Chinese and Western food was fresh and delicious. It was exactly what we needed after our daylong ride on the bullet train from Beijing.... More 

Helpful?
Thank lundyslane
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear lundyslane Thank you very much for your lovely review about the Hilton Xi’an and to come back to see us. It is great to read that you enjoyed stay and particularly our Executive Lounge, which is indeed a great asset. It is just a comfortable area, addition to your comfortable guest room, as you mentioned, where in the lounge... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Region: China > Shaanxi > Xi'an
Price Range: $151 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Ctrip TA, HotelTravel.com, Odigeo and Priceline so you can book your Hilton Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#5 Spa Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#34 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Xi'an staff and other travellers.
18 questions
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Kuala Lumpur, Malaysia
Germantown, Wisconsin, United States
over a year ago

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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent service and very good rooms”
 of 5 bubbles RamkumarV, 29 Nov 2016 | Read review
“Choose an interior facing room if sensitive to noise.”
 of 5 bubbles LiangShanBo, 18 Nov 2016 | Read review
“An upgrade to the executive suites is worth the price”
 of 5 bubbles lundyslane, 14 Nov 2016 | Read review
“We found the suites and club access well worth the extra cost.”
 of 5 bubbles MargaretS351, 30 Oct 2016 | Read review
“great food and drinks in the lounge if you enjoy executive level stays”
 of 5 bubbles FayMinneapolis, 17 Oct 2016 | Read review
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