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Crowne Plaza Xi'an

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Traveller (272)
Room & Suite (114)
Traveller (272)
Room & Suite (114)
Dining (44)
Overview
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No.1 Middle Section, Zhuque Road, Xi'an 710061 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews(291)
Traveller rating
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uktc2016
London, United Kingdom
163
Reviewed yesterday
Very good hotel with super views from the top floors (we were on 43rd). Easy walk to city walls - which you can cycle round. Food was good and staff helpful. Club lounge offers a more peaceful area B51 a noisy affair.
Thank uktc2016
imavillan
west mids. uk
238
Reviewed 2 weeks ago
Stayed here for one night on vacation with my wife and looking back wish it had been a little longer. The service was second to none, really excellent. The cleanliness was excellent.
Hotel has two great restaurants and a bar on the top floors with great views of the city.
We had a problem with the plumbing in our room with the toilet and bath. This sort of thing happens. The key thing is how it is resolved and this was done very quickly and with ease.
Breakfast, buffet style and fresh cooked items was of a high standard. Very good.
Club lounge is good with a good variety if not a little small for the size of the hotel.

The key thing about this hotel is the level of service, it is excellent. You are made to feel so welcome and special.
It was our wedding anniversary and the staff at the hotel went the extra mile to make it special. Our room was laid out with a welcome along with roses and a bottle of wine. Our dinner table was also laid out special with rose petals. We were also given a cake after dinner to celebrate which we shared with all of the other guests.

I cannot praise the staff highly enough. They made the stay special. A special thank you to Gordon Yang and Euphie Ma.

But even without all of this, the hotel is a top, top place to stay.

Whenever i return to Xian, this will be the place i will stay for sure.
Thank imavillan
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an
Responded 2 weeks ago
Dear imavillan, Thank you for staying with us at Crowne Plaza Xi'an! We are deeply motivated by your sincere comment which makes us more pride in delivering heartfelt service to all the guests. And we are truly happen that you and youi family enjoyed your stay here. We will deliver your counragement to the staffs you mentioned and I'm sure they will be motivated as well. Once again, thank you for your support! We are looking forward to welcoming you back soon. Best regards, Lea Li Assitant Marketing and Communications Manager
Gershon A
347
Reviewed 3 weeks agovia mobile
My wife and me with a couple of our friends stayed at this hotel for two nights.
For me this review is one of the easiest
I wrote.The Hotel is wonderful.room is
big and well equipped. Bathroom is spacious and clean with all we needed.
The breakfast is rich with many dishes
so that we "westerns" could enjoy it too
The hotel is located not in citycenter but
for us it did not made difference.
We certainly recommand this hotel
and would stay here the next visit in
Xi'an

Thank Gershon A
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an
Responded 2 weeks ago
Dear Gershon A, Thank you for your review and recomendation. We are delight to know that you and your friends enjoyed the facilities and service. Looking forward to welcoming you back next time. Best regards, Lea Li Assistant Marketing and Communications Manager
Dsaintdragon
70
Reviewed Oct. 11, 2018via mobile
“Wow” is the word that escaped my mouth upon seeing our room. You open the front door to discover this opulent room, very spacious, high ceilings, accompanied by an interior design that is very modern with specific touches of Chinese placed in ideal locations enhancing the whole ambience. Giving you the feeling that you are someone special.

When you finally absorb all of this you are a hit with one of the best views in town. Total bliss has now over whelmed your body and you are left wondering is this real or am I dreaming.

The staff go above and beyond to accommodate your needs. Highly recommend this place.
Thank Dsaintdragon
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an
Responded 5 weeks ago
Dear Dsaintdragon, What a wow review you just wrote about our hotel and thank you for recommending our hotel on TA! It is our responsibility to ensure that every guest is well taken care of and we are truly honoured we got you all covered during your visit to this ancient city. The whole team is excited to welcome you back in the not too distant future. Stay well! Assistant Marketing and Communications Manager Lea Li
Lollie101
65
Reviewed Oct. 3, 2018via mobile
We stayed here for two nights in Sept and were completely happy with our accommodations. The hotel is extremely nice, well maintained, and the staff was exceptional. Dinner in the roof top restaurant was delicious. The buffet breakfast had ample choices. We would definitely stay here again.
Thank Lollie101
Response from Crowne Plaza X, Public Relations Manager at Crowne Plaza Xi'an
Responded Oct. 8, 2018
Dear Lollie101, Thank you for staying with us at Crowne Plaza Xi'an. We are sincerely delighted to know that you were satisfied with our facility and service and we are looking forward to welcoming you back soon! Have a good day Assitant Marketing and Communications Manager Lea Li
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
315
Price range
US$92 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Xi'An China/Shaanxi
Location
China > Shaanxi > Xi'an
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
315
Price range
US$92 - US$134 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Xi'An China/Shaanxi
Location
China > Shaanxi > Xi'an
Photos
Traveller (272)
Room & Suite (114)
Dining (44)
Pool & Beach (2)
Business Centre & Event Rooms (4)
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Nearby AttractionsSee all 427 nearby attractions
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Questions & Answers
Ask a question
DorTX
June 4, 2016|
Answer
Response from Michelle B | Reviewed this property |
Take a taxi, it was about 160rmb to the airport, about 80rmb from the west railway station, about an hour travel time. That was for us, in April 2016
0
Votes
omi1konbi
January 31, 2016|
AnswerShow all 3 answers
Response from Susan C | Reviewed this property |
sorry not sure . we were on a tour and taken everywhere by coach but there was shopping handy
0
Votes
CHMb M
March 6, 2015|
AnswerShow all 3 answers
Response from CP-XIAN | Property representative |
Dear guest, thanks for your asking about the hotel facilities. We are glad to tell you we have one ATM machine in our lobby, it's Bank of China, which accepts MasterCard, Union Pay and VISA card. Welcome to acient city Xi'an... More
1
Vote
Room Tips
"All views are of the city, though the windows are quite small. My room was well decorated and had..."
RichR389
Mar. 4, 2018
Read review
"We were on 31st floor and that was fine. Smog is really quite heavy in Xian so views are not extensive."
W9572REchristines
Oct. 15, 2017
Read review
"High floor, club room"
Steve2037
May 30, 2017
Read review
"900 rmb for hotel Airport transfer or 200 by Taxi each way."
AussieRoamers
May 26, 2017
Read review
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