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The Westin Xian

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#5 of 2,521 Hotels in Xi'an
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Xian
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561 Reviews from our TripAdvisor Community

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Lithuania
Reviewed 2 weeks ago

The service provided by the hotel was a very good one, the size of the rooms are spacious and the food at the hotel´s chinese restaurant was very good. It is well situated and in front of a pagoda. Nearby there is a shopping mall and a park where both tourists and locals visit as well as a pedestrian street....

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Helpful?
Thank commenttripworld
TheWestinXian, Hotel Manager at The Westin Xian, responded to this review

Dear commenttripworld, Thank you for selecting Westin Xi’an for your recent visit to the ancient city. We are most fortunate to have such a great location, great to here you enjoyed it. I will be sure to share your positive comments with our associates of Five Zen5es restaurant. If you were to return to Xi’an in the future we do...

Hong Kong, China
Reviewed 4 weeks ago via mobile

It was my first visit to Xian and I have a great impression of this city! Location of Westin Xian is very convenient if you take the airport bus, it brings you all the way the hotel door. Special thanks to Jeffery, Phoebe, Anna, Amy and Valeria! They made my stay perfect and they are so helpful! Thanks WEA team!...

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1Thank Yam C
TheWestinXian, Hotel Manager at The Westin Xian, responded to this review

Hello Yam C, Thank you for choosing us to stay for your accommodation in Xian, we are lucky to have the airport bus stop located in front of our hotel and I am glad that you had a great stay with us. I will for sure pass your nice compliment to Jeffery and his team. We are looking forward to...

San Carlos, CA
Reviewed 7 January 2017 via mobile

The Westin in Xi'An is located right across from the Wild Goose Pagoda and has a beautiful view of the pagoda. It is also very near a pedestrian promenade that would have been wonderful to walk along had the air been better when we visited. The rooms are center around a courtyard. The rooms are a good size and the...

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1Thank bondoobay
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello bondoobay Thank you for selecting Westin Xi’an for your recent visit to the ancient city. We are most fortunate to have such a great location, great to here you enjoyed it. I will be sure to share your positive comments with our omelette chef and we will continue to focus on further enhancements to the quality of our breakfast....

Beijing, China
Reviewed 4 January 2017 via mobile

Interesting modern architecture concept, respectful of the ancient monuments (Great Wild Goose Pagoda). The hotel building, decoration and colors are of very good taste. This is rare in China, where tacky and ludicrous imitations of old Chinese or European styles abound. The bedroom was spacious and very comfortable, with a sumptuous marble bathroom. The soft lightening in the hotel corridors...

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Helpful?
Thank xuxazhang
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello xuxazhang Thank you for sharing your experience having stayed at Westin Xi'an. We are pleased you enjoyed the hotel design and feel. I will share your kind words with my concierge team and other associates as they will be delighted to hear your comments. Do come and visit us again, we look forward to welcoming you back! Best Regards,...

Prague, Czech Republic
Reviewed 30 December 2016 via mobile

This is a modern hotel clean and fresh with friendly staff at your beck and call. It's located close to sort of a mall and an outside area with restaurants and some shops and bars, this hotel was part of a tour package so not personally selected. Like all the 5 star hotels on our trip I believe the restaurant...

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Helpful?
Thank 1158-dm
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello 1158-dm Thank you for taking the time to share your experience at Westin Xi'an, we do appreciate it. Great to hear you enjoyed our extensive breakfast buffet loaded with local and international dishes. I will be sure to share your kind words with April, i'm pleased to hear that she looked after you so well with her positive 'can-do'...

Sydney, Australia
Reviewed 25 December 2016 via mobile

We thoroughly enjoyed our stay at The Westin Xi'an when we visited for 5 nights in September 2016. The hotel is conveniently located just opposite The Giant Goose Pagoda and it has excellent facilities from restaurants, spa and a fantastic executive lounge. Upon check-in, I was upgraded to a Pagoda facing room, which had one of the biggest bed I...

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Thank Michael S
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Michael S We appreciate you sharing your experience of Westin Xi'an, I will be sure to share your kind words with my team. We are most fortunate to have such a fantastic location and indeed our world famous 'Heavenly Beds' are indeed - Heavenly! If your travels bring you back to Xi'an we look forward to welcoming you back....

Kongsberg
Reviewed 16 December 2016

this hotel is perfectly located and very well maintained. The staff was extremely helpful in all respects. The rooms are large and clean. The windows are arranged in a strange way. we were treated very good

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Thank Thomas P
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Thomas P We are delighted to hear that you had an enjoyable stay whilst in our care. I will be sure to share your kind words with my team, such feedback acts as a great form of motivation. If your travels were to bring you back to Xi'an, we will be waiting to extend a warm welcome. Westin -...

Colorado
Reviewed 6 December 2016 via mobile

Great spot in front of the Pagoda. This hotel is quiet and comfortable even by Western standards. If I were to return it would be my hotel of choice. The main area of the city is never far and taxis are everywhere so it doesn't matter if you stay a tad outside of where the action is. It's a lot...

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Thank criscat11
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello criscat11 A pleasure to hear of your positive experience at Westin Xi'an. We are most fortunate to have such a great location, with so many things to see and do within footsteps of the hotel entrance. I will be sure to share your kind words with our team in the 'Heavenly Spa by Westin' they will be delighted. Do...

Bogota, Colombia
Reviewed 4 December 2016 via mobile

I went to the hotel with my family in July. I can sincerely say that this is the best hotel I have stayed in. The hotel staff was very friendly, and most of them spoke or understood at least three languages; I am a native Spanish speaker, but I am learning mandarin chinese, and the staff helped me with my...

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Helpful?
Thank Ezupianski
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Ezupianski We are genuinely happy to receive your comments and rest assured this has been shared with the team. If your travels bring you back to Xi'an we do hope to have the opportunity to welcome you back. Westin - for a better you........ Best Regards James Walkden The Westin Xian

Los Angeles, California
Reviewed 30 November 2016

This is a massive, modern hotel with an excellent location. It was an incredible value, as well. -Located within walking distance from some of the city's top attractions, and within a safe, upscale neighborhood -Aesthetically beautiful, with great architecture and furnishings in the common areas -Comfortable rooms with modern furniture that made efficient use of space -Museum within the property,...

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1Thank jmm8109
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello jmm8109 Thank you for sharing your experience at Westin Xi'an. We are delighted to hear you enjoyed our unique hotel and its 'A grade' location! I will be sure to share your positive comments with Hank, he will be thrilled. We also appreciate your constructive feedback and rest assured this will be used to further improve Westin Xi'an. Westin,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay in an exciting historic location, just steps from the Big Wild Goose Pagoda and Xian’s many cultural gems, as well as restaurants and an upscale shopping area. Guests also enjoy easy access to an array of multi-national companies. ... more   less 

Additional Information about The Westin Xian

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: $119 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Xian 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
The Westin Xian China/Shaanxi
Hotel Style:
#1 Family Hotel in Xi'an
#1 Business Hotel in Xi'an
#4 Romantic Hotel in Xi'an
#5 Spa Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#37 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Xian staff and other travellers.
8 questions
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Questions? Get answers from The Westin Xian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“love the rooms with pagoda view”
 of 5 bubbles Jingjingtravel, 30 Nov 2016 | Read review
“Pagoda views can be noisy, perhaps the other side is quieter”
  • In our room on arrival
 of 5 bubbles NickDidThat, 14 Nov 2016 | Read review
“Suites are beautiful.”
 of 5 bubbles Arya1662, 6 Nov 2016 | Read review
“Some nonsmoking rooms smell of smoke we had to get another room as first one stunk of smoke second room not quite as big but didn't smell.”
 of 5 bubbles HowardR609, 5 Nov 2016 | Read review
“Ask your requirement when you are at the reception”
 of 5 bubbles 972ganeshs, 5 Nov 2016 | Read review
5 of 5