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Sheraton Xi'an Hotel

Agoda.comUS$68*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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789 Reviews from our TripAdvisor Community

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Showing 257: English reviews
London, England
Reviewed 16 December 2016

Location Located fairy near to the main central area of Xian, but just outside of the city wall. To get to say the main city temples it is 2-3km away, whilst the main airport is around 45 minutes drive away Room The SPG preferred room on the 16th floor was clean and cosy but somewhat dull and dated for their...

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Helpful?
Thank docdot
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. We had over 20 years history and we are keeping improve the facilities year by year. we would like to recommend...

Zurich, Switzerland
Reviewed 15 December 2016

I'm like most people who only write reviews if the experience was either really bad or really good, in this case, excellent. I have just returned from a business trip to Xian and I stayed in this hotel for over 2 months. Its not easy to give a fair review of anything from a one night stay but a couple...

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Helpful?
Thank Handles1973
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Reviewed 23 November 2016

My daughter and I enjoyed a three night stay at this hotel as part of our tour of China. The rooms were comfortable and well appointed and the breakfast was outstanding - the best we enjoyed in China. Highly recommended.

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Helpful?
Thank Jump8
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Kuala Lumpur, Malaysia
Reviewed 10 November 2016

I was in Xi'an with my brother recently on the 22nd of October 2016. This was our first stop for a series of Sheraton stays in several places in China. We booked one night. The hotel was beautiful, clean with great rooms. The service was impeccable...with the exception of ONE person. she worked the reception checking in guests. She was...

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Helpful?
Thank Desforneaux
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Thank you for taking your time to let us know of the bad experience you encountered during your stay here and we appreciate your valuable feedback about our shortcoming. We are truly disappointed to find out of your bad experience and the inconvenience caused to you during your stay here. We offer our sincere and humble apologies for the issues...

Singapore, Singapore
Reviewed 1 November 2016

Room - perfect Ambience - awesome Food in lounge - good and quiet Nearby - many eateries Service - Awesome Mr Wang Bin from the F&B department and he always take care of the needs of guest. During my stays in Sheraton Xian, he always know what I need and he tried his best to provide his best to meet...

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Helpful?
Thank sprint0929
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Islamabad, Pakistan
Reviewed 28 October 2016 via mobile

Stayed here for a night and was totally impressed by the standard of service and friendliness of staff. Excellent room on the top floor with great lifts. The food here has been truly amazing. The staff mostly can speak in very good English which was very helpful. Location of the hotel is also very convenient for travellers to Xi'an. Overall...

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Helpful?
Thank Kamal5372
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

North Ayrshire, United Kingdom
Reviewed 5 October 2016 via mobile

This was our favourite hotel during our trip to China. The location was excellent,and the room was very comfortable. The restaurant was excellent. Everything was within reasonable walking distance of the town centre. Would love to stay there again in the future.

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Helpful?
Thank erskine129
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

Spring Hill, Florida, USA
Reviewed 13 September 2016

This was our 2nd hotel during our 2-week tour of China. It is rated as a 5-star hotel but I feel that's over rated. The lobby and breakfast area are very nice, but our room was small (a corner room). Only room to open 1 suitcase. The hall carpets could use a good shampooing. I'd say they need to renovate....

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Helpful?
Thank caulleys
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. We had over 20 years history and we are keeping improve the facilities year by year. we would like to recommend...

Singapore, Singapore
Reviewed 12 September 2016

This property is a bit old and tired. There is no elevator security but as the property is "gated", this seems a little better but restaurant guests can easily go to the room levels since card taps are not required to operate the lift. The toilet in the room could do with a good dose of air freshener. It smelled...

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Helpful?
Thank Wei Lianq N
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thank you for your comment and your feedback is very important to us. It is our honor to service you and we are glad to see you had a nice trip in Xian and Shertaon Xian Hotel. We had over 20 years history and we are keeping improve the facilities year by year. we would like to recommend...

Reviewed 5 September 2016

A very nice hotel, clean and spacious room, comfy bed. The restaurant is also a good choice both for breakfast and dinner. The staff speak good to excellent English and have been very helpful when organising some transport.

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Helpful?
Thank Ilaria M
SheratonXian, Online Distribution Executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry

Additional Information about Sheraton Xi'an Hotel

Address: No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
Region: China > Shaanxi > Xi'an
Price Range: $104 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Xi'an Hotel 4*
Number of rooms: 365
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Also Known As:
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Hotel Style:
#10 Family Hotel in Xi'an
#13 Spa Hotel in Xi'an
#16 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Xi'an Hotel staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Xi'an Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have air conditioning in running order.”
Sriyani, 24 Apr 2017 | Read review
“Seventh floor always had good rooms for me.”
Handles1973, 15 Dec 2016 | Read review
“The hotel is right in the middle of the town. All views are acceptable”
Desforneaux, 10 Nov 2016 | Read review
“quiet, clean and spacious”
sprint0929, 1 Nov 2016 | Read review
“Avoid corner rooms. A lot of space is taken up with a hall way within the room.”
caulleys, 13 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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