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Grand Mercure Xian on Renmin Square

Traveller (465)
Room & Suite (194)
Dining (39)
Overview
No.319 Dongxin Street, Xincheng District, Xi'an 710004 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
About
Description
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in More revolutionary history. There are 202 well appointed rooms, a restaurant and bar. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
194
Price range
US$60 - US$84 (Based on Average Rates for a Standard Room)
Also Known As
Grand Mercure On Renmin Square Hotel Xi`An
,
Mercure Xi An
,
Accor Xi An
,
Grand Mercure Xian On Renmin Square China/Shaanxi
Location
China > Shaanxi > Xi'an
Nearby
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Reviews & more
1,019Reviews
479Photos
23Q+A
100Room tips
Traveller rating
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Show reviews that mention
Nice rooms and staying away from traffic noise. Bedding is comfortable. Breakfast is OK needs upgraded. Morning coffee is not up to standard. Internet quality is average and should be at higher speed.
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Review collected in partnership with Accorhotels.com
Our room in Building 2 was very quiet. The bed was comfortable and the breakfast acceptable with a large choice of Chinese and western food. Our bathroom was a bit old fashioned and it was very difficult to stop the water from flooding the floor when showering.
On our departure d
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Response from SofitelXian, Guest Experience Manager at Grand Mercure Xian on Renmin Square
Responded 2 weeks ago
Dear 501PEDRO48, Thank you for providing us with the gift of feedback. We are very sorry for the experience, and we totally understand how frustrating it could be. Breakfast for Grand Mercure guests is usually served in the restaurant named Xi'an 57, which is located on the 4F of Grand Mercure. However for some reason we occationally have to change the breakfast venue for Grand Mercure guests to Sofitel, and in such case we put guest letters in rooms to communicate with guests. We apologize for the breakfast experience on your departure day, and pay high attention to your feedback. We would very much like to investigate and find out the reasons behind this incident, in order to prevent it from happening again in the future. For this reason, would you please let us know more details such as the dates and room number of your recent stay? This will also help us to follow up your feedback on the bathroom. Once again, we apologize for failing to bring you an enjoyable stay experience. However, please be rest assured that our efforts in pursuing excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager
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Once you enter the park area where the Grand Mercure Hotel is situated behind the modern Sofitel in Xinjie Street you go back in time. The hotel itself is from 1957 but extremely well maintained and technically up to date - in fact, the light system in our room was so sophisticat
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it's to bad we could only stay 1 night. alittle better than the one in Beijing .clean, quiet, good price. loved it. location was close to the city wall. breakfest buffet catered to a variety of nationalities. god food.
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Review collected in partnership with Accorhotels.com
My room was very small and old-fashioned, bed very good. Had to take out the light bulbs since I could not find the switch,,,
The bath rooms could do with a proper renovation: old faucets, shower heads partly clogged, some tiles broken - its age shows.
Dinner in the buffet restau
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Response from SofitelXian, Guest Experience Manager at Grand Mercure Xian on Renmin Square
Responded 4 weeks ago
Dear UrsulaHans, Thank you for providing us with the gift of feedback. We are very sorry that the stay, especially the facility, didn't meet your expectation. We pay high attention to your comments, and would it be possible for us to get some more details, such as the dates and room number of your stay? This would be very important for us to carry out follow up actions. Once again, we apologize for failing to bring you a satisfactory stay. However, please be rest assured that our efforts in striving for excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager
Read more
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Do they have cool air conditioning in March?
we were there in April, our room had air conditioning, it was fine..the others in our group had air conditioning as well..
1 vote
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Do they have ac electric outlet? Thanks!
We took our own too. It’s better to carry.
1 vote
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How do you get from the xian airport to the hotel? Are there buses that leave from the Airport to the hotel?
You can contact the hotel and they will arrange for a car to pick you up. You could also take a regular taxi to the airport from the hotel. We had a driver meet us at the airport.
0 votes
Can we get a late check in?
yes,24 hour reception, but advise late arrival to hotel
0 votes
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Hi, can hotel pre book a taxi for us from the airport? We are arriving 11ish pm and need a quick and safe journey to the hotel. Thanks
Previous
"Be sure to research all the hotels on the property and know which one you are staying at."
"Pay the extra for the breakfast, definitely worth it."
"stay at another hotel"
"Family suite rooms on the ground floor are excellent."
"Choose another hotel chain."
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