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Grand Mercure Xian on Renmin Square

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Traveller (446)
Room & Suite (183)
Dining (35)
Overview
  • Excellent35%
  • Very good45%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“renmin square”(59 reviews)
“other hotels”(57 reviews)
“same complex”(20 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Oct. 1Oct. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (995)
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695 results
Traveller rating
238
303
103
36
15
Traveller type
Time of year
LanguageEnglish
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238
303
103
36
15
Show reviews that mention
All reviewsrenmin squareother hotelssame complexbell towermuslim quarterterracotta warriorsminute walkhotel is locatedfront desk staffbreakfast buffettaxi driverhuge bedcomfortable staystandard roomcomfortable hotelchinese foodstayed here for two nights
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1 - 5 of 695 reviews
Reviewed 4 days ago

There are about 5 hotels on this property and they vary in price. We stayed at the most economical one and chose not to pay the extra RMB for breakfast. The pool is located at one of the bigger hotels on the property and is...More

Thank schultzed94
Reviewed 1 week ago

The hotel stands in a secure complex with the Sofitel and the Mecure. Rooms while not spacious were clean, bathroom was clean. Breakfasts were your standard fare with a good selection. My only issue was we paid a lot of money to get our washing...More

Thank John and Deb K
Response from SofitelXian, Guest Experience Manager at Grand Mercure Xian on Renmin SquareResponded 4 days ago

Dear John and Deb K Thank you for your review. I spent some time doing investigation and apologize for my late reply. You stayed with us from Sept 5 to Sept 7, laundry list was filled up on Sept 5 and washed clothes were returned...More

Reviewed 2 weeks ago

Like many cities in China, Xi'an has loads of hotels spread out all over the city. However, many of these hotels cater mainly to locals. Of the international hotel chains that would be more familiar to travellers, very few of them are located within the...More

Thank ianwyj
Reviewed 2 weeks ago

We stayed here for 2 nights in August. The hotel is brilliant, very clean, spacious and the staff are very friendly and helpful. Our room was big and the bed very comfortable. the bathroom was clean and spacious too. We had breakfast included in our...More

Thank Robbie W
Reviewed 3 weeks ago

The property is old and the room is dark even with curtains drawn and all lights turned on. I received a call in my room at 3am on 23 Aug and the caller asked me to open my door as I ordered a massage???!!! I...More

Thank johnH1876ZU
Response from SofitelXian, guest experience manager at Grand Mercure Xian on Renmin SquareResponded 2 weeks ago

Dear johnH1876ZU, Thank you for providing us with the gift of feedback. We are terribly sorry for the experience. I spent some time investigating the case and please accept my apology for late reply. At 3am on Aug 23, we did transfer an external call...More

View more reviews
About
Description
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in ...More revolutionary history. There are 202 well appointed rooms, a restaurant and bar. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (446)
Room & Suite (183)
Dining (35)
Family and Play Areas (2)
Questions & Answers
Ask a question
Mmmquigs
August 19, 2018|
AnswerShow all 5 answers
Response from Priya_T | Reviewed this property |
We took our own too. It’s better to carry.
1
Vote
lapetede
August 16, 2018|
Answer
Response from ChinaShrek | Reviewed this property |
You can contact the hotel and they will arrange for a car to pick you up. You could also take a regular taxi to the airport from the hotel. We had a driver meet us at the airport.
0
Votes
CultureShockKid
September 14, 2017|
AnswerShow all 4 answers
Response from Trevor W | Reviewed this property |
yes,24 hour reception, but advise late arrival to hotel
0
Votes
Room Tips
"Be sure to research all the hotels on the property and know which one you are staying at."
Read review
"Pay the extra for the breakfast, definitely worth it."
Read review
"stay at another hotel"
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"Family suite rooms on the ground floor are excellent."
Read review
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