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Hotel Ibis Xi'an

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1 room 2 adults 0 children
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768 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Reviewed 4 October 2016 via mobile

Booked an Ibis as it was an international brand. Wrong. Air con didn't work when the temperature outside is 30 degrees, woke up in sweat. Staff say that the temperature of the air con is determined by the outside temperature - right. Avoid this hotel, you can get better elsewhere. Not to mention the dodgy "prevent STD/AIDS by using condom"...

Thank Alison T
Canberra, Australia
Reviewed 19 September 2016

Very nice location, there was bus stop just in front of the hotel. Small, but tidy and clean room, house-keeping was good. Bathroom was very clean. Comfortable bed. Big hotel lobby. The only issue was air conditioning, okay for a night's sleep, but definitely not enough for a quick cooling. Also would like to have a refrigerator.

Thank abdfahim
Reviewed 19 September 2016 via mobile

We had no problems with this hotel. The location is great. The room was always clean. Staff tried hard to help you. The air conditioner worked well and the room was cool enough. You must remember your in China, not Paris. So for 20$ a night it was the best value you could ever get. No complaints.

Thank Sam W
Singapore, Singapore
Reviewed 8 September 2016

The very first information that I have to share is that the hotel is not one of THE Ibis chain. It probably was but is now run by a local owner. So nothing French about it. During our trip we had to stay in this hotel 3 times! The rooms are small and any noise by inconsiderate guests in the...

1Thank TravellingAngi
Reviewed 30 August 2016 via mobile

Good Breakfast, Comfortable bed, Good WiFi, Good Location, Fairly Friendly Staff, Nice Shower, Clean, Plenty of Hangers, Reasonable Storage Space & Bus Stop right at the door step. You have to pay a Deposit for the Room Key however can use the deposit to pay for breakfast! Majority of the staff struggle with English.

Thank MsKallarackal
Reviewed 24 August 2016 via mobile

Great location - bus stop right outside the hotel. Trains are further away but a short bus ride. Nice rooms - good size. Think they lost our booking through booking.com but showed them the paperwork copy and they soon sorted it hassle free. Maps were hard to come by and as google maps is banned recommend taking your own beforehand...

1Thank traveller723723
Bangkok, Thailand
Reviewed 4 August 2016

Unfortunately our stay was really disappointing. In a short while after check-in we realised that the air-conditioning in the room does not at all cool the room. Unfortunately several calls to reception on the first night (we checked-in late evening) and arrival of hotel engineer to our room did not help and we had a very challenging night trying to...

1Thank OlgaKovshanova
Beijing, China
Reviewed 20 July 2016

This hotel is located in a quiet place but not far away from almost all tourists points in this city. And it's very easy for public transportation to some area inclusive the most famous points in Xi'an. Room is clean enough and surrounded environment is also good.

Thank BING Y
Reviewed 4 July 2016 via mobile

I will start saying that it is better to pay some more for a better hotel and not submit yourself to this. I'll explain why. I did my booking through Agoda and reserved two bedrooms including breakfast. Every time we went for the breakfast, the ladies in charge (must be said quite disrespectful) would bring a voucher to me or...

2Thank Sebastián U
Melbourne, Australia
Reviewed 30 June 2016

Spent 3 nights at the hotel. Rooms are slightly larger in size than most other IBIS hotels that I have stayed at. Hotel isn't centrally located all attractions are a bus ride away but very easy to get to. Bus stop in front of hotel. Some staff were super friendly and went out of their way to assist with queries...

Thank L0ula101

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of our top picks in Xi'an. Ibis Xi'an Heping has air-conditioned rooms with free wired internet, 4.8 km from Xi'an Station. The hotel features a concierge, a restaurant and a business center. ... more   less 

Additional Information about Hotel Ibis Xi'an

Address: No.59 Heping Road, Beilin District, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Price Range: $29 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Xi'an 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Ibis Xi An
Ibis Hotel Xian
Hotel Ibis Xi'An China/Shaanxi
Hotel Style:
#2 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibis Xi'an staff and other travellers.
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Questions? Get answers from Hotel Ibis Xi'an staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floors may be good and quiet”
Joelo-A, 6 Oct 2016 | Read review
“The rooms on the higher floor seems slightly (very slightly) bigger”
TravellingAngi, 8 Sep 2016 | Read review
“Not sure but looks all rooms are good enough.”
bingy2014, 20 Jul 2016 | Read review
“All rooms are good”
Stolid, 20 Nov 2015 | Read review
“It is a 6 storey hotel with not much view and has central A/C. If you close the windows, it is very quiet.”
hwchew18, 22 Oct 2015 | Read review
5 of 5