We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsspring waterstaff were incredibly helpfulscenic hikeloose tealittle extraswest lakesitting areabiz trippopular with the localslocation is idealmajor roadfruit bowlrooftop barroom was spaciousclean hotelchinese hotelswi fi
About a 20 to 30 mins in a taxi in the evening to the best eating and touristy places to hang out at night, but at half the price of hotels of similar ratings right on the lake. I wanted something like a business hotel...More
In the past month I have been twice at this hotel on business trip. Rooms are nicely and originally decorated and the location of the hotel is pretty convenient. Food is average at most, particularly for breakfast: one would expect much more from a boutique...More
We stayed for 4 nights to explore West Lake and the Hangzhou CBD - both are a short 20 minute walk from the hotel. Shops and restaurants are also close by.
The service from the front desk was very professional, helpful and friendly. The hotel...More
Jiangnan is the Chinese pronunciation of the Korean word Gangnam. Literally meaning "south of the river", Jiangnan refers to the scenic area south of the Yangtze, including Hangzhou and Suzhou.
This hotel is an epitome of Jiangnan style- exquisite, elegant and warm. What I like...More
Hotel and rooms are modern and comfortable.
There are buses just in front/opposite to the hotels going to the main West Lake area and the Lingyin Temple. Bus rides range from RMB2-3.
Taking a cab from city centre is inexpensive as well. (Note: langugage not...More
Response from SuzandGee | Reviewed this property |
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has... More
Typically in China, if you are not in a persons line of sight his problem (your request for an email) goes away, or is no longer his concern. With education over time this aspect might be corrected but for now it has permeated right throughout service positions and applies equally when you visit Government offices.