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Four Points by Sheraton Hangzhou, Binjiang

Agoda.comUS$88*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Hangzhou, Binjiang
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417 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Room is big and spacious, definitely comfortable to stay in. Bathroom does not have a bath tub. Bed is comfy too. Some of my friends feel room is a bit dim but I feel it is fine. Gym facilities are ok. Lobby is big and grand. Around 30 min taxi ride to West Lake

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Helpful?
Thank AngieTay
Reviewed 1 week ago via mobile

Nice breakfasts, comfortable rooms, good room service, pool and gym area, though a bit old there. In general good value for money, don't expect anything fancy, but all in all quite good. Be prepared to leave quite a big deposit, especially in case you didn't pay for the room beforehand

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Helpful?
Thank Antanina K
Management response:

Dear Guest, Thank you for choose our hotel to stay and give us highly praise. We will continue to provide excellent service and comfortable environment for our guests. Welcome back!

Penang Island, Malaysia
Reviewed 2 weeks ago via mobile

Hotel is located near to restaurants and industrial park. Room is clean and spacious. Even though I had reserved my rooms earlier, there seems to be some miscommunication and caused the booking to be cancelled. Staffs at front desk was very helpful and resolved the matter for me. There's a nice live band that plays at the lobby lounge, very...

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Helpful?
Thank Nikki_Cheah
Management response:

Dear Guest, Thank you for choosing our hotel to stay and give us highly praise.we will work hard and give you a more professional experience. Welcome back!

Suzhou, China
Reviewed 30 March 2017

I had great expectations from this hotel. I am a Starwood SPG Member, and have stayed at Starwood properties in many locations, but have never had an experience like this. I asked to be far from the elevator, I was right beside it, and it would seem that local Chinese do not know how to walk in hotel hallways in...

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Helpful?
Thank dbradcoleman
Management response:

Dear guests, I'm sorry failed to bring you the perfect experience, I hope you can contact with our hotel optimization manager Ms Lin after seeing this reply, Email: Jane.Lin@fourpoints.com. At the same time we will work to strengthen the summary and improvement, hope you can have a new experience next time.

Singapore
Reviewed 14 March 2017 via mobile

The hotel rooms are huge. Service is acceptable and the view is not fantastic. Breakfast spread is good and have many choices. Taste is good. I tried the dinner at the hotel and their local Hangzhou specialty is good taste. I would say it is one of the better hotel in this area. There is a convenient store and a...

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Helpful?
Thank VinceVW
Management response:

Dear Guest, Thank your for choosing our hotel to stay and give us important feedback. we will continue to work hard. Providing comfortable environment, quality of service. Welcome come back!

Beijing, China
Reviewed 7 February 2017 via mobile

The rooms are spacious and the hotel is in a good condition. The staff are friendly. I was met by the Guest Relations Officer (Shadow), who was very friendly and made me feel welcome in this hotel. Since it was the Chinese New Year, I got a small gift from him and a voucher for a soft drink, which were...

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Helpful?
1Thank rdinbj
Management response:

Dear guest, Thank you for choosing our hotel to stay! We are very glad to learn your valuable suggestions,Your feedback is very important to us, warmly look forward to your next visit!

San Francisco, California
Reviewed 4 February 2017

Accommodations are nice, very clean, quiet but not much around the surrounding area. There is a McDonalds nearby within walking distance. The concierge and front desk speak very limited English, be prepared with google translate app. Also have cash available, you will need it for taxi rides and to get around. There is an ATM located across the complex plaza...

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Helpful?
Thank Benjamin L
Management response:

Dear guest, Thank you for chosing our hotel to stay and thank you for your valuable advice.We will strengthen the employees' training of in the future.Hope to see you again in near future.

Singapore, Singapore
Reviewed 19 January 2017

Basic four stars hotel catering to mainly business travellers. The rooms are a little worn out but overall very clean. The ironing board/iron in the room was a nice touch since most are there for business. Wifi is on-off....but still bearable. The roooms are spacious and beds very comfortable. The only main problem was the heating in room. It was...

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Helpful?
Thank Kuromi_26
Management response:

Dear Guest, Thank you very much for taking the time writing such a detailed response ! We are very glad to learn your valuable suggestions and gives us highly to praise, your support and recognition is the biggest power of our progress. If the room is too hot, you can contact our guest service center, we will help you to...

San Francisco, California
Reviewed 8 December 2016 via mobile

I stayed for one night while on a business trip in China and had some unfortunate issues that made my stay rather unpleasant. The first was that I couldn't control the temperature of my room - it kept heating up throughout the night and I was unable to turn it down. Perhaps the rooms are all controlled centrally, but I...

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Helpful?
Thank Laura Y
Management response:

Dear guests, I am so sorry to failed give you the perfect experience, you may contact our guest service manager changing room or debugging the temperature of the air conditioner. When We received your feedback we will immediately to follow up it. Our fitness center opened at 9:00 AM o 'clock in the morning.We will feedback to your Suggestions to...

Reviewed 19 November 2016 via mobile

All too brief a stay, just one night, however was really impressed. Great location for business. Grand entry and reception area with many breakout areas with lounges and seating areas for meeting with colleagues or clients. Rooms are of a grand scale and extremely well appointed for this level of hotel. And the outlook over the mountains and lake is...

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Helpful?
Thank Peter O
Management response:

Dear guest, Thank you for choosing Fourpoints by Sheraton hangzhou binjiang to stay ! We are very glad to see your high praise to our hotel, your support and recognition is the biggest power of our progress. Believe we will do better with your continuous support and trust in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room

Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Region: China > Zhejiang > Hangzhou
Price Range: $134 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
Hotel Style:
#12 Business Hotel in Hangzhou
#15 Best Value Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from Four Points by Sheraton Hangzhou, Binjiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“BEG the staff to put you in a room far away from the elevator, might save noise and cigarette smoke smell.”
dbradcoleman, 30 Mar 2017 | Read review
“High floor with street view will give you more sunlight”
  • Streetview from King Room
  • Average size bathroom
  • Living Area of King Room
  • King Room
391benjaminl, 4 Feb 2017 | Read review
“any room makes you feel comfortable”
BenB732, 13 Oct 2016 | Read review
“Avoid rooms towards the back and railway track”
Ashu2shW, 21 May 2016 | Read review
“Higher floor to keep away from noise from bar / restaurant”
331JohnM, 20 Jan 2016 | Read review
5 of 5
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US$88* /night
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Prices are for 1 room, 2 adults
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