We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Hangzhou, Binjiang

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Four Points by Sheraton Hangzhou, Binjiang
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

390 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 106: English reviews
Reviewed 2 weeks ago via mobile

All too brief a stay, just one night, however was really impressed. Great location for business. Grand entry and reception area with many breakout areas with lounges and seating areas for meeting with colleagues or clients. Rooms are of a grand scale and extremely well appointed for this level of hotel. And the outlook over the mountains and lake is...

 Report
Helpful?
Thank Peter O
Management response:

Dear guest, Thank you for choosing Fourpoints by Sheraton hangzhou binjiang to stay ! We are very glad to see your high praise to our hotel, your support and recognition is the biggest power of our progress. Believe we will do better with your continuous support and trust in the future.

Reviewed 1 November 2016 via mobile

The welcome reception was done professionally and staff are friendly The bedroom is spacious and well appointed with the necessary equipment to keep one comfortable with bottled drinks and coffee tea making facilities No need to bother housekeeping for iron and board as they are available in the room Large LED tv with international and China channels with free wifi...

 Report
Helpful?
Thank James T
Management response:

Dear guest, Thank you for choosing our hotel to stay! We are very glad to learn your valuable suggestions and gives us highly to praise, your support and recognition is the biggest power of our progress. We, in depth, believe we will do better with your continuous support and trust in the future. welcome back!

Reviewed 30 October 2016 via mobile

I really enjoyed my stay in this hotel. Stay started with nice suite upgrade. Room was big and comfortable with very good views. Good quality breakfast. Thumbs up also for lobby bar and staff there. Hotel and city of Hangzhou exceeded my expectations.

 Report
Helpful?
Thank SPoTre
Singapore, Singapore
Reviewed 25 October 2016

Platinum benefits include room upgrade, evening cocktails at the bar, and either points or breakfast. Check in was swift. Staff vary in terms of service level. The hotel is connected to a KTV (one with hostess) and when queried, one staff told us to check it out for ourselves, while the other hinted that it is not your usual recreational...

 Report
Helpful?
Thank Kenji0710
Management response:

Dear Guest, First of all, Thank you chosing Fourpoints by Sheraton Hangzhou Binjiang hotel, and thank you very much for taking the time writing such a detailed response.We are very glad you gives us highly to praise, KTV does not belong to hotel. believe we will do better with your continuous support and trust in the future.Welcome come back!

Reviewed 13 October 2016

qualified personnel very polite and puts you immediately at ease as if it were your home,great service and great food!!!I want to thank Jane Lin , and will for their hospitality had. But a special thank you goes to the General Manager Ted which is now giving this uphill hotels. thank all the staff has keep it up

 Report
Helpful?
Thank Bennyit j
Management response:

Dear guest, Thank you very much for taking the time writing such a detailed response ! We are very glad that you give us a high degree of evaluation, your support and recognition is the biggest power of our progress. We, in depth, believe we will do better with your continuous support and trust in the future. welcome back!

Singapore
Reviewed 11 October 2016 via mobile

FP Hangzhou Binjiang is a no frills hotel, thus do not expect too much. Rooms are well-stocked but do not over expect. Decently close to tourist spots and also has a Macs nearby if you're feeling peckish in the night. The staff are also the usual, nothing that creates a lasting impression but also no lapses. It's a great hotel...

 Report
Helpful?
Thank derekang1980
Management response:

Dear Guest, First of all, thank you very much for taking the time writing such a detailed response.We are very glad to learn your valuable advice,Your feedback is very important to us,We are committed to provide guests with the good faith, simple, comfortable experience, hope we can made great progress next time when you come.

Reviewed 19 September 2016 via mobile

Stayed at the four points for one night and everything was just OK. Fittings and furniture are not in the best condition but definitely usable. Couldn't sleep well as we could hear everything from outside. Do not really know why was that! Staff at the breakfast restaurant need some personal hygiene and service etiquette trainings. One young lady at the...

 Report
Helpful?
Thank Anex G
Management response:

I am so sorry while heard about your comments which made you upset so much. We are very glad to learn your valuable suggestions. We will feedback your comments to the relevant departments, We, in depth, believe we will do better with your continuous support and trust in the future. Welcome back!

Santa Clara, California
Reviewed 24 August 2016 via mobile

Stayed here on a business trip. I was here over the weekend and was a bit disappointed with the location. There is no metro close by (still being built). It was not easy to find my way around. I did arrange for pickup from the airport and the hotel sent a member of staff to the airport and accompanied me...

 Report
Helpful?
Thank Gordy75
Management response:

Dear Sir,First of all, thank you very much for taking the time writing such a detailed response. I feel so happy that you are satisfied with our service, room and food.Thank you very much for your valuable opinions. Hotel located near the beautiful qiangtang river, and only a bridge between the west lake scenic area,it's the best choice for business...

Jaipur, India
Reviewed 11 June 2016

I stayed here for 5 nights and the stay was very comfortable and relaxing. The rooms are very spacious with modern amenities. Location is also very good and the hotel staff is very courteous and helpful.

 Report
Helpful?
Thank Abhiyant
FourpointsHZ, Public Relations Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Guest, Thank you for choosing our hotel to stay! We are very glad that you like our hotel,Your feedback is very important to us, warmly looking forward to your next visit!

Nanshan, Guangdong, China
Reviewed 26 May 2016 via mobile

I stayed in this hotel yesterday night. They charged me 1180 RMB as my friend booked this hotel through call on reception. So when i see the price of room i checked online and found price is 650 RMB to 900 RMB so they over charged me . Anyway as an experienced traveller i just leave this issue and checked...

 Report
Helpful?
Thank Saurabh2020
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear guest,thank you writing so many comments and suggestions, I fell so sorry that you are depressed with our service, for the guarantee booking, you can change and cancel it 24 hours in advance, for the non guarantee, you can change and cancel it before you check in. for the room, if you prefer quiet environment, we can arrange quiet...

109 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (99)
Viewed
View from Room (4)
Viewed
Bathroom (3)
Viewed
Room/Suite (14)
Viewed
Dining (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
5.3 km away
Sheraton Grand Hangzhou Binjiang Hotel
10.6 km away
Courtyard Hangzhou Wulin
Courtyard Hangzhou Wulin
#3 of 2,303 in Hangzhou
507 reviews
10.0 km away
Holiday Inn Hangzhou City Center
Show Prices
Show Prices
Show Prices
11.4 km away
New Century Grand Hotel
New Century Grand Hotel
#24 of 2,303 in Hangzhou
666 reviews
11.8 km away
Sheraton Grand Hangzhou Wetland Park Resort
22.6 km away
DoubleTree by Hilton Hotel Hangzhou East
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Region: China > Zhejiang > Hangzhou
Price Range: $133 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Hotels.com, Travelocity, HotelTravel.com, Ctrip TA, Expedia, Priceline and Booking.com so you can book your Four Points by Sheraton Hangzhou, Binjiang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
Hotel Style:
#12 Business Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#33 Best Value Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Four Points by Sheraton Hangzhou, Binjiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room makes you feel comfortable”
 of 5 bubbles BenB732, 13 Oct 2016 | Read review
“Avoid rooms towards the back and railway track”
 of 5 bubbles Ashu2shW, 21 May 2016 | Read review
“Higher floor to keep away from noise from bar / restaurant”
 of 5 bubbles 331JohnM, 20 Jan 2016 | Read review
“accessible, business oriented, easy”
 of 5 bubbles 945zacharys, 16 Jul 2015 | Read review
“choose a room away from the railway area.”
 of 5 bubbles member9999, 7 May 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay