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Four Points by Sheraton Hangzhou, Binjiang

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Traveller (183)
Room & Suite (40)
Dining (16)
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Overview
  • Excellent36%
  • Very good48%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (472)
There are newer reviews for Four Points by Sheraton Hangzhou, Binjiang
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44
54
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10
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All reviewsrailway trackbusiness tripan indian restaurantmc donaldupgraded to a suitewest lakeconvenience storelower floorfollowing morningordered room servicecontinental breakfastfresh fruitexcellent breakfastlobby loungefitness centerspacious roomhotel is located
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11 - 15 of 126 reviews
Reviewed July 12, 2017

I love the location. Eateries and traditional foot & body massage (clean, modern & fantastic skills) within 200meters from hotel. Macdonald within 50meters for those really crave for other options beside typical china food. We had few meeting lunches at their chinese restaurant and quality,...More

Thank Doris M
Management response:Responded July 13, 2017

Thank you very much for taking the time writing such a detailed response ! We are very glad to learn your valuable suggestions and gives us highly to praise, your support and recognition is the biggest power of our progress. We, in depth, believe we...More

Reviewed July 6, 2017 via mobile

I continue to take this hotel for the reviews I am on tripadvisor and above all to have figured I personally the difference of a 5 star hotel with one from 4 star The difference you see it just comes in for the hospitality received...More

Thank Bennyit j
Management response:Responded July 6, 2017

Dear Benny, Thanks for staying in Four Points by Sheraton Hangzhou Binjiang Hotel! First of all, thanks for your supports and helpful comments. We will always work hard and try our best to provide an unforgetable experience for all of your stay! We are looking...More

Reviewed May 23, 2017 via mobile

Room is big and spacious, definitely comfortable to stay in. Bathroom does not have a bath tub. Bed is comfy too. Some of my friends feel room is a bit dim but I feel it is fine. Gym facilities are ok. Lobby is big and...More

Thank AngieTay
Management response:Responded May 26, 2017

Dear Guest, thank you for choosing our hotel to stay and give us highly praise. we will continue to work hard and provide you with excellent service and comfortable environment, sincerely expect your coming again!

Reviewed May 17, 2017 via mobile

Nice breakfasts, comfortable rooms, good room service, pool and gym area, though a bit old there. In general good value for money, don't expect anything fancy, but all in all quite good. Be prepared to leave quite a big deposit, especially in case you didn't...More

Thank Antanina K
Management response:Responded May 18, 2017

Dear Guest, Thank you for choose our hotel to stay and give us highly praise. We will continue to provide excellent service and comfortable environment for our guests. Welcome back!

Reviewed May 6, 2017 via mobile

Hotel is located near to restaurants and industrial park. Room is clean and spacious. Even though I had reserved my rooms earlier, there seems to be some miscommunication and caused the booking to be cancelled. Staffs at front desk was very helpful and resolved the...More

Thank Nikki_Cheah
Management response:Responded May 8, 2017

Dear Guest, Thank you for choosing our hotel to stay and give us highly praise.we will work hard and give you a more professional experience. Welcome back!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$111 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hangzhou
#22 Luxury Hotel in Hangzhou
#166 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hangzhou
#22 Luxury Hotel in Hangzhou
#166 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (183)
Room & Suite (40)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Choose a room away from the railway track"
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"higher floor, facing away from railway track"
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"BEG the staff to put you in a room far away from the elevator, might save noise and cigarette smoke smell."
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"High floor with street view will give you more sunlight"
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