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04/06/2017 05/06/2017
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    Banyan Tree Hangzhou

    No.21 Zijinggang Road, Xihu District, Hangzhou 310030, China
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$978
          US$420
          US$978
          US$420
          US$978
          US$420
          Traveller (333)
          Room & Suite (40)
          Dining (14)
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          Overview
          • Excellent59%
          • Very good22%
          • Average10%
          • Poor3%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          5.0 Star Hotel
          All hotel details
          Four Seasons Hangzhou at West Lake
          463 reviews
          #3 of 2,368 hotels in Hangzhou
           
          Amanfayun
          205 reviews
          #20 of 2,368 hotels in Hangzhou
           
          Angsana Hangzhou
          85 reviews
          #62 of 2,368 hotels in Hangzhou
           
          Sheraton Grand Hangzhou Wetland Park Resort
          433 reviews
          #6 of 2,368 hotels in Hangzhou
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (256)
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          1 - 5 of 256 reviews

          Reviewed 3 March 2017 via mobile

          This hotel only have 60 rooms located in a very quiet place, very much Chinese traditional style, big room with all garden view. Price is dear and service is good, the breakfast is boring without many offer, but the western lunch is very very good....More

          Thank dayang60
          Response from Isabel W, Manager at Banyan Tree Hangzhou

          Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall...More

          Reviewed 26 February 2017

          I rarely review my hotel stays on Tripadvisor, but I feel a need to share my experience at Banyan Tree Hangzhou so that other travelers are aware of their ‘hospitality’. The hotel was accommodating in the change in date from 21-23 October to 11-13 November...More

          Thank Mark_HKTOR
          Response from Lisa W, Director of Financial Controller at Banyan Tree Hangzhou

          Dear Mr. Seh, Warm greeting from Xixi Wetland Hangzhou! Thanks so much for choosing Banyan Tree Hangzhou for your travel to Hangzhou. Hope my email finds you very well. I am sorry to hear of the unpleasant experience you have had during your recent stay...More

          Reviewed 16 January 2017 via mobile

          Great ambiance at this hotel. My family of 5 stayed in the 2 bedroom villa. Layout was a bit odd but the room was large and comfortable. Love the surroundings of the hotel and there's a shopping plaza with tons of restaurant walking distance. The...More

          Thank catchancatchan
          Response from Isabel W, Manager at Banyan Tree Hangzhou

          Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. The pleasure was indeed all ours to have the opportunity to serve you and we are delighted to learn that you found our environment and overall...More

          Reviewed 1 January 2017 via mobile

          Stayed at Banyon Tree about three to four months ago. Room was spacious and the grounds were beautiful. Enjoyed a wonderful meal at their lakeside restaurant. The hotel spa is what attracted me to this hotel and unfortunately I didn't find the experience too appealing,...More

          Thank MasonF
          Response from Isabel W, Manager at Banyan Tree Hangzhou

          Dear Mason F, Thank you for your comments about your stay with us and we would like to take the time to apologize for the issues you faced during your stay with us and we are obviously upset at ourselves for not being able to...More

          Reviewed 31 December 2016 via mobile

          Fantastic and adorable waiters. The coffee and tea set is beyond expectation in a fantastic and charming Environement. You will enjoy the bar and afternoon tea in one of the 2 rooms with attentive staffs and within a relaxing library or living room with a...More

          Thank Antoine C
          Response from Isabel W, Manager at Banyan Tree Hangzhou

          Dear Guest, Warmest greetings from Banyan Tree Hangzhou and thank you for taking the time to share your feedback. Thank you for your interest in the hotel environment and services provided by our colleagues. We look forward to welcoming you back to Banyan Tree Hangzhou...More

          Four Seasons Hangzhou at West Lake
          463 reviews
          #3 of 2,368 hotels in Hangzhou
           
          Amanfayun
          205 reviews
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          Angsana Hangzhou
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          Sheraton Grand Hangzhou Wetland Park Resort
          433 reviews
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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Business Centre with Internet Access
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$413 - US$768 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Family Hotel in Hangzhou
          • #39 Luxury Hotel in Hangzhou
          • #57 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Banyan Tree Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • Banyan Tree Hangzhou Hotel Hangzhou
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          Traveller (333)
          Room & Suite (40)
          Dining (14)
          Pool & Beach (3)
          Hotel & Grounds (283)
          Bathroom (9)
          Business Centre & Event Rooms (1)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          MasonF
          Dear Manager, I reported on here that the Male Sauna was broken. Was told it underwent an action plan for maintenance. I returned and nothing was fixed... Even the towel and bin lid I placed a week ago is still covering part of the hole in the roof. I write this from within the Sauna where I fear I'll catch a cold. Is there a real action plan to fix this?
          27 January 2017|
          What is your answer?
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          ericachiu0805
          Dear Manager, Just wondering if the construction is completed by now? Look forward to your reply, thank you.
          12 July 2016|
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          Room Tips
          "The Standard Suite is roomier than the upper tier rooms because of the layout."
          Read review
          "Water side villa with view of the pagoda"
          Read review
          "Villa was spectacular and very private"
          Read review
          "The villas are wonderful"
          Read review
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