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Wyndham Grand Plaza Royale Hangzhou

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#2 of 2,366 Hotels in Hangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Wyndham Grand Plaza Royale Hangzhou
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800 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Danville, CA
Reviewed 16 April 2017 via mobile

We stayed for 3 nights. Our cousin's arrived the night before exhausted. They were met by an Australian, Sibel, who made their first night and day fantastic. We met her and she added to the exceptionAl service. The rooms, food and service , friendliness, especially our new Aussie Sibel was so good that when we stayed in Shanghai we expected...

Thank Doccalifornia
Hong Kong, China
Reviewed 15 April 2017 via mobile

My husband and I arrived at the about 10 PM on Thursday 13 April 2017. We were greeted by a friendly Russian front desk manager who volunteered to give us a map and escorted us to our room. There are a great variety of food for breakfast that suits both both Asian (me) and European (my husband) taste. We were...

Thank CharkJones
London, United Kingdom
Reviewed 15 April 2017 via mobile

We stayed at the Wyndham for 4 nights in April 2017 and from the welcome to the send off we have never experienced such amazing customer service. I am not exaggerating when I say we felt like family. The rooms were really comfortable and the bed and bed clothes were well up to European standards. The bath was perfect for...

Thank Gerryturley
Heemstede, The Netherlands
Reviewed 4 April 2017 via mobile

Wyndham is located close to the Westlake and many rooms have a nice view over the lake and the surrounding hills. The hotel has an excellent Thai restaurant, make sure to reserve your table. I can recommend to take the executive package as it is more relaxed for breakfast and 'happy hour' The rooms and service are just great. Thanks...

Thank MvdK01
Suzhou, China
Reviewed 30 March 2017

The service at this hotel is far and above almost any other that I have ever stayed in in China! From the moment of Check in at the front desk, until the moment of check out, just excellence in service was displayed! It felt as if almost every staff member knew my name, and were making every effort to take...

Thank dbradcoleman
Reviewed 26 March 2017

Wow and wow. The rooms are wonderful, comfy beds, a useful desk, great bathtub, easy access to the rest of Hangzhou, wonderful front desk folks, so friendly!! Staff are super friendly and helpful. Great view, location, fab little restaurant around the corner to the right of the hotel. Hangzhou is a beautiful city and walking around from the hotel is...

Thank allipali62
Reviewed 25 March 2017

The rooms here are excellent and being close to West Lake you can take in the famous lake and it is very lovely. Hangzhou is one of China's nicest cities and this hotel is one of the best. The service is good and the breakfast buffet excellent although in my opinion expensive at around £20 per person. The Manager told...

Thank white100
Reviewed 20 March 2017 via mobile

The one of the greatest hotel where u can find relax and nice stay .with my regards to all hotel staff specially Miss Anita in reception staff where u can find the kind and nice smile . The city view is very beautiful from the hotel

Thank jawarneh
Reviewed 20 March 2017 via mobile

I were in this hotel for 21 days february and march . Hotel was very luxuary . And the staffs seems like real friends . If you need some things , it s enough turn your eyes you will find a kind face which help you . Spechial thanks to : Anita , Sibel , anna , yana , Schneider...

Thank Shahram A
Reviewed 8 March 2017

I stayed here for business and was very impressed with the accommodations, and the service! After checking in, the Manager on duty took my bags personally and showed me my room. The room was top notch, and there were cute little gifts and trinkets. The stay was incredible, and it has spectacular views from the roof top.

Thank Jake S

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04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $187 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Luxury Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#31 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
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Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room numbers with an "8" are even better”
roderickm20, 21 May 2017 | Read review
“Rooms on higher floors and facing Xihu”
  • Part of the hotel sitting out area
YTCHENG, 2 May 2017 | Read review
“Ask for lake view”
MVDG59, 30 Apr 2017 | Read review
“Northwest corner rooms would have views of the lake.”
E2434SEricks, 20 Apr 2017 | Read review
“Good Location”
daniell583, 1 Jan 2017 | Read review
5 of 5
US$120* /night
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Prices are for 1 room, 2 adults
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