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Wyndham Grand Plaza Royale Hangzhou

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Traveller (317)
Room & Suite (107)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(73 reviews)
“west lake”(214 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (984)
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All reviewsthai restaurantinternational staffwest lakethe hotel staffspecial thanksmanagement teampillow menulake viewbreakfast buffetexcellent hotelenglish speaking stafflarge bathroomwould highly recommend this hotelbeautiful cityassistant managervisiting hangzhoufront office
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11 - 15 of 646 reviews
Reviewed April 7, 2018

Had a great stay here,many international staff ready to help with anything we needed, which made the whole stay much easier and enjoyable. Miss Bia escorted us to the room and sent us cupcakes! Excellent experience!

Thank soniramos
Reviewed April 4, 2018 via mobile

From the time we checked in at the hotel we were received very warmly by Leonardo and his guest services front desk.. Helped us feel like a 2nd home. Room was spacious had all the amenities that we require. Would love to have a repeat...More

1  Thank anghong
Reviewed April 1, 2018

This should be the third year for us to stay in this hotel. There were several reasons for choosing this venue. Firstly proximity to Xihu scenic spots. Secondly the spacious rooms and facilities inside the hotel including dining venues and food choices and last but...More

1  Thank YTCHENG
Reviewed April 1, 2018

The Wyndham Grand went out of their way to make us feel at home during our weekend at the West Lake in Hangzhou. From helpful suggestions on where to find vegetarian food to a spacious and elegant room to ensuring we had access to English...More

1  Thank nbl9q
Reviewed April 1, 2018

We (2 adults and 2 children) stayed here for a 2 night weekend break. We chose the hotel because of the TripAdvisor rating, location, and price and couldn’t have been happier. On arrival we were greeted by Zahrat and Leonardo, 2 front desk Managers who...More

Thank Michael B
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Most Booked Properties in Hangzhou
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$136 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$136 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (317)
Room & Suite (107)
Dining (28)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Questions & Answers
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Empressplace
May 17, 2018|
AnswerShow all 2 answers
Response from Christopher D | Property representative |
Dear Empressplace, thank you for being interested in our hotel service. The size of double bed is 1,2 meter. The possibility of sharing the beds with children depends of children age. In case you require an extra bed, the... More
1
Vote
March 27, 2018|
AnswerShow all 4 answers
Response from Christopher D | Property representative |
Dear Guest, Warm greetings from Wyndham Grand Plaza Royale Hangzhou! I am Leonardo Manili the Guest Services Manager in this propriety . The hotel check out time is at 12:00 pm. Usually depending on the occupancy we try... More
1
Vote
Kogepan2009
February 28, 2018|
AnswerShow all 3 answers
Response from Amanda S | Reviewed this property |
Do not think so. You need an online booking validated ID to make it happen, which is a joke that skills the convenience of purchasing ticket online. ID validation process is not considered easy and straightforward, which I... More
1
Vote
Room Tips
"Choose and executive club room, the extra amenity pays for itself."
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"Rooms on higher floors facing the lake"
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"Ensure you have a lake facing room"
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"clean room, warm service, prime location, easily accessible"
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