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04/06/2017 05/06/2017
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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    Hotel website
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Great Deal
          Traveller (632)
          Room & Suite (535)
          Dining (144)
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          • Excellent82%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Airport Transportation
          Room Service
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Four Seasons Hangzhou at West Lake
          Special Offer: Bed and Breakfast
          Hotel packages
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          Hyatt Regency Hangzhou
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          Wyndham Grand Plaza Royale Hangzhou
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          Sofitel Hangzhou Westlake
          580 reviews
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          Jun 4Jun 5
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (459)
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          1 - 5 of 459 reviews

          Reviewed yesterday via mobile

          A very tranquil property well located amongst beautiful gardens and just beside West Lake. There's no doubt it's the best address in the City and rooms are very spacious and lovely - great bathrooms, lots of work and living space, very good climate control and...More

          Thank Int_traveller100
          Reviewed 1 week ago via mobile

          I want to give this place 10 stars! Amazing service, fantastic location and accommodations. We stayed there 4 days and wished it was our home. Everyone, the entire staff was professional and wonderful to be around. Where ever you walked around the beautiful hotel the...More

          Thank globaltreck36
          Reviewed 1 week ago

          splendid hotel , in a magnificint setting , cant think of even one item for improvement , front office staff miss vicky was exceptional , she did innumerable small thiongs to make our stay e4xceptionalMore

          Review collected in partnership with Four Seasons
          1  Thank dilnaz2016
          Management response:

          Dear dilnaz2016, Thank you for your kind review. I was delighted to read that you were satisfied with your stay, and that you were pleased with the services provided to you by Vicky. Whatever success we achieve in meeting the needs of our guests is...More

          Reviewed 1 week ago

          The Four Seasons in Hangzhou is a very nice property and displays some of the best features the area has to offer. The property is pretty unique for a 5 star accommodation as it sprawls outward from its central lobby in both locations and is...More

          1  Thank Matt L
          Management response:

          Dear Matt L, Thank you for sharing your insight of Four Seasons Hangzhou at West Lake via Tripadvisor. We are delighted you enjoyed our hotel being surrounded by beautiful vegetation of West Lake and we are also in the close vicinity to downtown. I am...More

          Reviewed 2 weeks ago

          My favorite part of my large room was the closed-in porch-like setting with massive shuttered windows that opened out onto this hotel's gorgeous gardens. The sounds of the birds, the rain striking the leaves, the flow of water were simply breathtakingly lovely. Other than the...More

          2  Thank SarahH042017
          Management response:

          Dear SarahH042017, Many thanks for taken the time to share your review about your most recent stay at Four Seasons Hangzhou at West Lake. I was delighted to read that you enjoyed our breathtaking Jiangnan style garden with trees, plants and water features. Its truly...More

          Hyatt Regency Hangzhou
          891 reviews
          #7 of 2,365 hotels in Hangzhou
          Wyndham Grand Plaza Royale Hangzhou
          800 reviews
          #2 of 2,365 hotels in Hangzhou
          Sofitel Hangzhou Westlake
          580 reviews
          #15 of 2,365 hotels in Hangzhou
          203 reviews
          #20 of 2,365 hotels in Hangzhou
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Babysitting
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Price range
          • US$470 - US$802 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Hangzhou
          • #2 Business Hotel in Hangzhou
          • #3 Spa Hotel in Hangzhou
          • #3 Family Hotel in Hangzhou
          • #4 Luxury Hotel in Hangzhou
          • #54 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 81
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Hotwire, Orbitz, Cheap Tickets, DerbySoft Ltd Shanghai HQ Supplier Direct, Cancelon, Priceline, TripOnline SA and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • 4 Seasons Hangzhou At West Lake ,
          • Four Seasons Hangzhou At West Lake Hotel Hangzhou
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          Traveller (632)
          Room & Suite (535)
          Dining (144)
          Pool & Beach (94)
          Hotel & Grounds (456)
          Bathroom (28)
          Family and Play Areas (3)
          Business Centre & Event Rooms (1)
          Sponsored by:
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          Nearby Restaurants
          Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
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          .18 km away
          WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
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          .54 km away
          Amigo Restaurant & Bar
          38 reviews
          .76 km away
          Pur Restaurant
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          .87 km away
          Nearby Attractions
          Gu Shan (Solitary Hill)
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          Hangzhou Botanical Garden
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          Questions & AnswersAsk a question
          What services does the spa offer? Please list in detail.
          19 January 2017|
          Response from bpr18 | Reviewed this property |
          Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
          Tonya M
          Hello, we will be staying at the hotel for two nights at the end of April. Our return flight is on Sunday, May 1st and is at 11:40 from Shanghai Pudong. Could you tell me what time we will need to leave the hotel to make our flight back to the UK and what the minimum travel time will be? Thank you.
          3 April 2016|
          Answer Show all 2 answers
          Response from Rob K | Reviewed this property |
          I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
          Hi, we will arrive at 9am to Hangzhou. What time can we check in, so that we can start sightseeing? If check in is later, can you make an exception? thx.
          19 March 2016|
          Response from rhs633 | Reviewed this property |
          Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
          Room Tips
          "With private garden"
          Read review
          "All the rooms are spacious but choose one on the lake"
          Read review
          "We had a lagoon suite room, private, spacious and lovely view"
          Read review
          "We had 3 rooms and all were equally nice. Very spacious, and big bathrooms."
          Read review
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