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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    011 86 571 8829 8888
    Hotel website
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     2 people are viewing this hotel
    US$573
    US$558
    SAVE US$15
    US$571
    US$572
    Traveller (699)
    Room & Suite (548)
    Dining (146)
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “jin sha” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Four Seasons Hangzhou at West Lake
    Special Offer: Bed and Breakfast
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    Deals
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      US$558
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      US$571
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      US$572
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    Write a Review
    Reviews (515)
    There are newer reviews for Four Seasons Hangzhou at West Lake
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    151 - 155 of 349 reviews

    Reviewed 12 November 2014

    It took 6 years to build, but the visual and architectural results are stunning and truly refreshing ! I have never been in a hotel anywhere else where I have enjoyed walking along the corridors. To get to breakfast, I take the long way, and...More

    Thank EuroDriverMonaco
    Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 18 November 2014

    Dear EuroDriverMonaco, Thank you so much for taking the time to write here on TripAdvisor following your visit to West Lake. I was delighted to read that you enjoyed your stay so much, and that you were pleased with the services provided to you by...More

    Reviewed 8 November 2014

    Another wonderful Four Seasons Hotel. This is a most attractive hotel built in traditional Chinese style and with beautiful private grounds and lake. To be honest I found Hangzou disappointing and much preferred the hotel grounds to the busy West Lake. The rooms in this...More

    Thank Margaret H
    Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 10 November 2014

    Dear Margaret H, Many thanks for having taken the time to write a tripadvisor review. It is wonderful to hear that you enjoyed your stay at Four Seasons; too bad to hear that you are not a big fan of West Lake as a destination...More

    Reviewed 1 November 2014

    Try (at least) foot massage at the spa, don't miss a lunch at the chinese restaurant on the terace, follow the advice of Conciege to discover the area and avoid the boutique which has a very nice selection but too much charged versus the specific...More

    Thank Alina P
    Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 3 November 2014

    Dear Alina P, Thank you for selecting to stay at Four Seasons Hotel Hangzhou at West Lake last month, and also for taking the time to write on TripAdvisor. I was delighted to learn that we exceeded your expectations in several areas of the Hotel...More

    Reviewed 29 October 2014

    The staff were very accommodating with children. Little special bedtime food treats and special bathroom amenities .The children really LOVED IT !!! We have been back four times already. The food is amazing in every restaurant. We live in Shanghai and are constantly eating out...More

    1  Thank Krissy M
    Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 3 November 2014

    Dear Krissy M, Thank you so much for taking the time to review us on TripAdvisor following your family visit last month to the Four Seasons Hotel Hangzhou at West Lake. I was delighted to read that you and your family enjoyed it so much....More

    Reviewed 28 October 2014

    I've never really been to a Four Seasons hotel that I didn't like but this one stands out for it's fabulous rooms, clever architecture and superb facilities. The Spa is just amazing. To be honest, the boat ride was a bit of a disappointment after...More

    1  Thank Out_to_lunch_10
    Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 3 November 2014

    Dear Out_to_lunch_10: Thank you so much for your thoughtful feedback about your recent visit. I can't thank you enough for taking the time to provide the additional feedback about your stay with us. It was most helpful. I was delighted to read that you were...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$514 - US$943 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hangzhou
    • #2 Business Hotel in Hangzhou
    • #2 Spa Hotel in Hangzhou
    • #3 Family Hotel in Hangzhou
    • #3 Luxury Hotel in Hangzhou
    • #53 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Cheap Tickets, Travelocity, Agoda, Hotels.com, Ctrip TA, Orbitz, Priceline, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
    • 4 Seasons Hangzhou At West Lake
    Add Photo Photos
    Traveller (699)
    Room & Suite (548)
    Dining (146)
    Pool & Beach (94)
    Hotel & Grounds (510)
    Bathroom (28)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    150 reviews
    .18 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    28 reviews
    .53 km away
    Amigo Restaurant & Bar
    42 reviews
    .77 km away
    Pur Restaurant
    6 reviews
    .88 km away
    Nearby Attractions
    Su Causeway
    257 reviews
    .61 km away
    Gu Shan (Solitary Hill)
    432 reviews
    1.36 km away
    Ping Hu Qiu Yue
    387 reviews
    1.39 km away
    Hangzhou Botanical Garden
    129 reviews
    .42 km away
    Ask a question
    Questions & Answers
    gigiweit
    19 January 2017|
    Answer
    Response from BPR18 | Reviewed this property |
    Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
    0
    Votes
    Tonya M
    3 April 2016|
    AnswerShow all 2 answers
    Response from Rob K | Reviewed this property |
    I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
    0
    Votes
    vivio33
    19 March 2016|
    Answer
    Response from rhs633 | Reviewed this property |
    Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
    0
    Votes
    Room Tips
    "Get tickets for the West Lake show"
    Read review
    "With private garden"
    Read review
    "All the rooms are spacious but choose one on the lake"
    Read review
    "We had a lagoon suite room, private, spacious and lovely view"
    Read review
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