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JW Marriott Hotel Hangzhou

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Traveller (456)
Room & Suite (90)
Dining (17)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Hangzhou
Special Offer: Save 10% for early bird
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (698)
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All reviewsthe executive loungeasia bistrocru steakhousewest lakesmall tvbusiness or pleasureexcellent hotelmeeting roomfitness roomcoffee machinemy colleagueconcierge staffbusiness tripwulin squarebusiness districthigh floorgrand canal
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11 - 15 of 352 reviews
Reviewed April 29, 2018

Lovely brunch with western and Chinese fare; very attentive staff! The morning brunch was excellent with multitudinous options. It was also a very cordial space as I spoke with folks from multiple different countries.

Thank AdmitGuru84
Reviewed April 28, 2018

I had the good fortune to include the JW Hangzhou among the seven properties I visited during my recent trip to China. It was an enjoyable experience, and I found the staff, especially those in the Executive Lounge, to go above and beyond in their...More

Thank flyme2
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded May 2, 2018

Dear guest, Thank you for staying with us for such a pleasant trip. It’s an honor to receive such a positive comments. We are so proud of Aurous and other associates. We’ll share this comment to them for encouraging them to provide a better service....More

Reviewed April 17, 2018 via mobile

Well located in the city. 20mins from train station. Concierge service was outstanding, couldn't have done more for me. Nice pool, great check in experience tho did get quite busy. Restaurant selection was good at breakfast. Large room, but some noise from the corridor.

Thank Mike S
Reviewed April 5, 2018

This hotel is centrally located in the city of Hangzhou which is convenient for eating and transportation. The nearest Metro station (Wulin Square) is only 5-8 min away on foot. The staffs are friendly and helpful. Check-in and check-out are fast. Rooms are spacious and...More

Thank Dorothy C
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded April 9, 2018

Dear guest, Thank you for taking your time to write the comment. As you mentioned that the location and rooms of our hotel are spacious, executive Lounge located on 26th floor, with 322 square meters of space, provides a magnificent view of West Lake and...More

Reviewed April 1, 2018 via mobile

It is the most technologic hotel I have ever seen. It has a lot of new facilities to help guests. Staff speak english easily agaist most of chinese hotels.very nice and clean. It is shinning. Choose it if it is possible.

2  Thank Aidin V
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#171 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#4 Spa Hotel in Hangzhou
#6 Luxury Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#171 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (456)
Room & Suite (90)
Dining (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
alltravelcruise
November 14, 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
September 22, 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Lake view room"
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"Ask for a high floor with views to West Lake."
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"Stay at a higher floor to enjoy the city view"
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"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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