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2017-10-29 2017-10-30
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    Sheraton Grand Hangzhou Wetland Park Resort

    1 Westbrook Resort, Zijingang Road, Hangzhou 310030, China
    011 86 571 8500 2222
    Hotel website
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     3 people are viewing this hotel
    US$220
    US$165
    SAVE US$55
    US$167
    US$167
    Traveller (358)
    Room & Suite (100)
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    Overview
    • Excellent72%
    • Very good20%
    • Average4%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club lounge” (8 reviews)
    “great hotel” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Grand Hangzhou Wetland Park Resort
    Offers & Announcements: Extra 5% OFF! 立享额外95折优惠!
    Hotel deals
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    Banyan Tree Hangzhou
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    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (491)
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    1 - 5 of 214 reviews

    Reviewed 1 week ago

    I recently completed my 3rd and 4th stay at the Sheraton Grand Resort in Hangzhou. Although my rooms were only 4 doors apart during my two September visits, the experience was very different. During my longer 4th stay, my room (1082) was the second one...More

    Thank Slargon
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded yesterday

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort again and for your detailed comments for us. As for the room location, indeed because of the wide spread of hotel layout, the rooms have different views. Some of our...More

    Hotel's Favourite
    Reviewed 13 July 2017 via mobile

    This hotel /resort is gorgeous. It is centered around a wetlands area in this district and the views from the rooms are amazing. The room itself is decorated in a very poetic way w a bathtub front and center in the room. Beds were comfortable...More

    Thank Nichole B
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 18 July 2017

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort and for sharing your recent experience with us. It is truly our pleasure to have looked after you and I would like to thank you on behalf of the entire...More

    Reviewed 1 week ago via mobile

    Really upset I cannot access WhatsApp , Telegram, Google, Gmail, Facebook. And the hotel blocked all VPN services, meaning I can’t connect to my office email on Gmail!! Only wechat, Linkedin and Apple iMessage works Kind of ridiculous I won’t stay here againMore

    Thank glen_max
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded yesterday

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort. We are sorry for not living up to your expectation during the stay. For the sake of the security to safeguard network environment, the access to some websites and services...More

    Reviewed 2 weeks ago via mobile

    From the drive through the wetlands to the hotel itself, the ambience is an enchanting blend of ancient and modern! The reception, breakfast and lounge staff were all welcoming and helpful. Access to the room is convoluted and confusing but considering the layered courtyard design...More

    Thank eCloud
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 1 week ago

    Dear Guest, Thank you very much for staying at Sheraton Grand Hangzhou Wetland Park Resort and sharing comments on TripAdvisor. I am delighted to know you enjoyed your stay here and also so excited about your kind words of the hotel design, environment as well...More

    Reviewed 9 September 2017

    Stayed here for 3 nights on business in one of their king deluxe rooms at ground level. Really liked the range of in house dining options available and the service in most cases was good. We tried each of the restaurants while we were there...More

    Thank 769robertf
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 4 weeks ago

    Dear guest, Thank you so much for taking the time to post on your review for your recent stay on TripAdvisor. Whilst I am so delighted to see that you liked our restaurants in the hotel and enjoyed the service throughout your stay. The gym...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$132 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Hangzhou
    • #6 Luxury Hotel in Hangzhou
    • #6 Business Hotel in Hangzhou
    • #9 Family Hotel in Hangzhou
    • #34 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 380
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Orbitz, Ctrip TA, Travelocity, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Sheraton Grand Hangzhou Wetland Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    Add Photo Photos
    Traveller (358)
    Room & Suite (100)
    Dining (30)
    Pool & Beach (6)
    Hotel & Grounds (279)
    Bathroom (17)
    Business Centre & Event Rooms (9)
    Family and Play Areas (8)
    Nearby
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    .18 km away
     
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    Nearby Attractions
    Lingyin Temple
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    Xixi Wetland Park
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    Questions & Answers
    Get quick answers from Sheraton Grand Hangzhou Wetland Park Resort staff and past guests.
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    Room Tips
    "Choose a room closer to the center of the hotel and preferably on the 2nd or 3rd floor."
    Read review
    "Ask for a room close to reception as some are a long way away."
    Read review
    "Ask for a room on the ground floor with a view on the inner courtyard and pond."
    Read review
    "If you like to use the gym and swimming pool a room on the 5th floor is very convenient"
    Read review
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