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Holiday Inn Hangzhou City Center

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321 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Malia, Greece
Reviewed 4 weeks ago

Despite the construction work next to the hotel and me being a light sleeper, there was very little noise and ear plugs (provided by hotel) did the trick. Reception surprised me with a cake in the room on my birthday which was lovely and attention to detail was great - for example, good iron available, little torch by bedside table,...

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Helpful?
Thank krezie23
Shanghai, China
Reviewed 21 December 2016 via mobile

Staying in holiday inn Hangzhou Very old and worn out hotel.Toilet very small and old style.foul smell coming in corridor. Paid 120 US dollar but not even 4* standard Area around also not interesting Needs renovation badly Many better options at this price

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Helpful?
Thank goel1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you for your feedback. We are very sorry to see that your stay was not up to your expectations. We are happy to inform you that we are at the very moment we write to you, the renovations of our bathrooms which will be done before Spring Festival. Once again thank you for your comments

Dubai
Reviewed 2 December 2016 via mobile

This is a old property. Per night charge did not make sense. No good lobby, construction at the entrance road. The whole feel was not that good. Lobby bar lacked lighting. Not far from train station. We stayed for one night.

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Helpful?
Thank anshulganga
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Guest, Thanks for your feedback. We were disappointed to read that we were unable to highlight the value of the Holiday Inn City Center during your recent stay. The hotel has been one of the first international hotels in Hangzhou and since then consistently earned a excellent reputation for service, our facilities, central location and overall value, as many...

London, United Kingdom
Reviewed 13 November 2016

When you stay at Holiday Inn hotels in China, the fact is that even the Express by Holiday Inns are much better than that of 4* holiday inns in the UK. So a standard 4* Holiday inn in China will surprise you with luxury, in terms of service and facilities. The hotel is of excellent business 4* standard, with spacious...

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Helpful?
Thank Jacky Z
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you for choosing stay at holidayinn hangzhou holidayinn city center.we are so happy to see that you enjoy stay here.Looking foward to see you soon.

New Delhi, India
Reviewed 10 November 2016 via mobile

Me and my friends spent two weeks over there and I am very happy by the services provided . It also very near the main road so you can find a taxi without worrying. What ever you need during business visit , you can get very easily.

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1Thank AmitDubeyFzd
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you for stay at holidayinn hangzhou city center.We're glad that you had pleasant stay here.Looking foward to see you soon.

Los Angeles, California
Reviewed 3 November 2016

Check-in was easy. Room was pretty typical Holiday Inn, nice and modern, has all the amenities you need, without over the top and paying up for it. So I had no problem with the room. Breakfast was good, plenty of Chinese and western choices. Overall the hotel itself was OK, I wouldn’t mind staying again. As I said the overall...

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Thank ChrisW70
New Delhi, India
Reviewed 16 October 2016

Nice stay here, good. We enjoyed this trip here, but high season is hard for reservation. Especially this year, many tourists here. Hangzhou is so beautiful city, and international hotel. Food is so delicious.

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Thank Aamir K
Houston, Texas
Reviewed 28 August 2016 via mobile

Attentive and helpful staff. Great lodging and breakfast options. Well appointed decorum throughout. Highly recommended. I only stayed one night however it was a most convenient visit (didn't expect English speakers and was quite surprised. As a 1st timer in China, a minimized language barrier definitely helped) . Good eating options for those accustom to the west. Beautiful Chinese decorum....

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Helpful?
Thank BeaSandiago
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thanks for your stay in our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Knutsford, United Kingdom
Reviewed 24 August 2016

Have stayed here before - this is a very convenient hotel for meeting my business associates. Convenient for the city centre and the West Lake with a fast access road to the airport close by. Rooms are fine, well appointed. The bar is almost always deserted, and in spite of this service is slow. In preparation for the G20 summit...

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Helpful?
Thank Julian4242
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thanks for your stay in our hotel. We need apologize for the disturb due to G20. We hope for the opportunity to make this up to you the next time you are in the area.

Beijing, China
Reviewed 19 June 2016 via mobile

We stayed here for a few nights. Usual holiday inn style but felt very 1990's. It could do with a refurb. The receptionist was good and put us off street away from the construction site. Close to little snack bars close by which was good. Overall ok place.

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Thank lingbeijing
HolidayInnHangzhou1, Public Relations Manager at Holiday Inn Hangzhou City Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and welcome the opportunity to serve you again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Unwind and be productive in the heart of vibrant Hangzhou at the towering Holiday Inn Hangzhou City Centre.The aluminium and mirror-glass frontage of the 26-floor Holiday Inn Hangzhou City Centre hotel presides over Hangzhou's central commercial hub, close by to shops, restaurants and offices. A sweeping staircase leads from the mezzanine Lobby to Aromas restaurant, overlooking the leafy East River. Bullet trains reach nearby Hangzhou rail station from Shanghai in just 40 minutes, and you can jet into Hangzhou Xiaoshan International Airport, 25km away.Upgrade to a fresh Executive room for complimentary wireless Internet and cocktail hour in the duplex Executive Lounge on the 25th and 26th floors. Meetings at companies like Nokia, Coca Cola and Merck are within 10km of this modern, office-district hotel. We can host your banquets for up to 300 people in the elegant daylit ballroom.Sing your heart out in the private, state-of-the-art KTV lounges on the 4th floor. Holiday Inn Hangzhou City Centre is just a 20-minute amble from the picturesque West Lake and a short 10km drive from the mountainside Buddhist shrines at Lingyin Temple.Rack up at the billiards table while our live duo entertains in trendy Stocks bar. You can dip in the 5th-floor swimming pool and treat yourself to a massage and sauna session on your relaxing stay at Holiday Inn Hangzhou City Centre.Holiday Inn Hangzhou City Center will renovate swimming pool & gym during Sep 01 the middle ten days of January 2012. ... more   less 

Additional Information about Holiday Inn Hangzhou City Center

Address: No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Region: China > Zhejiang > Hangzhou
Price Range: $95 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hangzhou City Center 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Holiday Inn Hangzhou City Hotel Hangzhou
Hangzhou Holiday Inn
Hotel Style:
#4 Best Value Hotel in Hangzhou
#13 Business Hotel in Hangzhou
#22 Luxury Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hangzhou City Center staff and other travellers.
2 questions
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Los Angeles, California

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Questions? Get answers from Holiday Inn Hangzhou City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It has all types of plugs and cables in room for your convenience....”
788jackyz, 13 Nov 2016 | Read review
“Choose a room away from the side where the metro is being built.”
Julian4242, 24 Aug 2016 | Read review
“Try to avoid rooms facing the metro construction site if you are extremely sensitive to rear booms herd from there.”
97dmitrys, 19 Dec 2015 | Read review
“Get a room as high as possible - street noise is quite loud”
480robs, 10 Dec 2015 | Read review
“Choose higher level rooms”
943oscarl, 19 Oct 2015 | Read review
5 of 5