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Holiday Inn Hangzhou City Center

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Traveller (181)
Room & Suite (62)
Dining (16)
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Overview
  • Excellent23%
  • Very good53%
  • Average18%
  • Poor4%
  • Terrible2%
Travellers talk about
“west lake”(29 reviews)
“metro line”(3 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hangzhou City Center
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Hangzhou City Center
Special Offer: Book Direct and Save
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Reviews (358)
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Traveller rating
38
84
24
9
5
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LanguageEnglish
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38
84
24
9
5
Show reviews that mention
All reviewsambassador memberwest lakemetro linehangzhou cityeastern foodwifi is freeper daylaundry servicenice stayduty managerchoose this hoteltourist areabooked this hotelchinese restaurantbusiness hotelcomfortable hotelbreakfast room
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1 - 5 of 160 reviews
Reviewed 2 days ago via mobile

Stayed 4 nights for business trip. Typical expectation for China Holiday Inn. Rooms well appointed with good view. Plenty of outlets for charging. Room was a bit tattered/worn. Laundry service reasonably priced and quick. Used room service and quality of food was same as eating...More

Thank TR_Plus5
Hotel's Favourite
Reviewed August 20, 2017 via mobile

It is a comfortable hotel, great service, rooms are always clean, and every equipment works fine. The breakfast is very loaded with both western and Chinese fotos. Rooms service works Ok. U like very muchas this zone also.More

Thank Yusso79
Response from Mia Z, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded November 22, 2017

Dear Guests, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us, We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they...More

Reviewed 2 weeks ago via mobile

Great place to stay, great views of the city, good food for all visiting from around the world. Rooms are clean as you would expect and staff were very professional. Hotel is in a great part of the cityMore

Thank Lee D
Response from elena m, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 2 weeks ago

Dear Guests, Thank you for staying in Holiday Inn Hangzhou City Center, and to give us your experience in our hotel, very happy to know that you are satisfied with the service of our hotel, sincerely hope you can stay in Holiday Inn Hangzhou City...More

Reviewed 3 weeks ago via mobile

Rooms are dated (including suites, which was a bit shocking with very low ceilings and a weird layout), the property is not close to much, and the price did not really seem like value for money. That said, the breakfast was surprisingly good and the...More

Thank Kasivia
Response from elena m, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded 3 weeks ago

Dear Guests, Thank you for choosing our hotel, and give us the reply, very happy to learn that you are satisfied with our hotel's breakfast, but we are very sorry to learn that you are disappointed with our hotel room, our hotel has been more...More

Reviewed April 29, 2018

Well located business hotel in central Hangzhou.Not near to east lake tourist area but easy to access by Hangzhou metro.Metro station is just front of the hotel. Fast check-in and check-out. Ok breakfast. Rooms are modern and some are recently renovated.More

Thank DiiipaDaaapa
Response from Mia Z, Public Relations Manager at Holiday Inn Hangzhou City CenterResponded May 3, 2018

Dear Guests, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Hot Tub
Details
Price range
US$69 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hangzhou
#35 Luxury Hotel in Hangzhou
#104 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Hangzhou
#35 Luxury Hotel in Hangzhou
#104 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (181)
Room & Suite (62)
Dining (16)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
qingjieguo
August 15, 2016|
Answer
Response from fightingnating | Reviewed this property |
Sorry for this looong delayed answer. We paid abt $30..I don't remember any surcharge.
0
Votes
Room Tips
"high floor is better"
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"All rooms have city centre view"
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"choose a corner piece room eg 2308"
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"Det pågår viss byggnadsarbete utanför hotellet under dagtid. Om du är väldigt känslig för ljud, be att få ett..."
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