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Grand Metropark Hotel Hangzhou

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Traveller (130)
Room & Suite (59)
Traveller (130)
Room & Suite (59)
Dining (5)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Reviews (353)
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72 results
Traveller rating
9
34
16
7
6
Traveller type
Time of year
LanguageEnglish
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9
34
16
7
6
Show reviews that mention
All reviews west lake bit dated good size mini bar min walk very nice hotel cnn desk taxis
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1 - 5 of 72 reviews
Reviewed 1 week ago

My wife and I stayed at this hotel for 4 nights on our recent vacation. The check-in experience was excellent, very friendly and helpful. You can exchange money at the front desk. The lobby area is beautiful, very impressive. Our room was upgraded and on...More

1  Thank SeniorTraveler65575
Response from Iris_Metropark, 公关经理 at Grand Metropark Hotel HangzhouResponded 1 week ago

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. For the problems you mentioned about food temperature,I have informed the F&B Department to improve it. For some business reasons, we reduced the variety of mini bar,we hope to...More

Reviewed July 13, 2018 via mobile

The Hotel is located in a centric area near the West Lake so there are a lot of shops and places to eat. The service is great and the rooms are comfortable. I hope I can return soon. I had a nice time while in...More

Thank Yusso79
Response from Iris_Metropark, 公关经理 at Grand Metropark Hotel HangzhouResponded July 17, 2018

Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Reviewed May 20, 2018

The title 'Grand' probably refers to the overall size of the hotel. The rooms were very small and the bathroom even smaller.It was one of those bathrooms where you must close the door to get inside.The shower was in the bath! The modern toilet had...More

Thank jcGoodbones
Response from Iris_Metropark, 经理 at Grand Metropark Hotel HangzhouResponded May 23, 2018

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially.We feel sorry for the experience that you have encountered.Our hotel has been in business 20 years.To make our hotel your best choice both in terms of hardware and services,...More

Reviewed December 9, 2017

Pros: great location- 10 min to the subway and less than 15 min walk to the West Lake park very good breakfast in a nice setting comfy bed helpful front desk staff especially Mr. Deng Cons: room a bit dated and bathroom could use an...More

Thank timbuk2Toronto
Reviewed November 17, 2017 via mobile

We live in China for 2.5 years and travel frequently, both budget and better hotels. Grand Metropol is a nice hotel with clean rooms. While the reception staff was friendly and helpfull, we must have caught the breakfast staff at their worst day. Our Chinese...More

Thank FabianKi
View more reviews
About
Description
Classified as a five-star hotel by CTS Group, the Grand Metropark Hotel Hangzhou is just 800 meters from the famous Hangzhou West Lake. It is 25 km from the airport and airport shuttle bus or limo service are More available for guests. Furthermore, it is also adjacent to the Longxiangqiao Metro Station and the Hangzhou Central Commercial District. The hotel is designed and furnished to seamlessly combine both Chinese and Western styles. Apart from a grand and elegant lobby, the hotel also possesses 359 guest-rooms of various kinds, all fully equipped with advanced facilities and free Wi-Fi access in the hopes of creating a comfortable and warm atmosphere for our guests. Guest rooms on the 9th through 12th floors underwent renovation at the beginning of 2015 so as to further allow us to deliver an exquisite hotel experience to our guests. Possessing 6 conference halls and banquet halls of various sizes, the hotel offers professional conference facilities and services that can meet your need Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Tennis Court
Wheelchair Access
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Number of rooms
359
Price range
US$64 - US$98 (Based on Average Rates for a Standard Room)
Also Known As
Grand Metropark Hangzhou
,
Hangzhou Grand Metropark Hotel
Location
China > Zhejiang > Hangzhou
Hotel class
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Number of rooms
359
Price range
US$64 - US$98 (Based on Average Rates for a Standard Room)
Also Known As
Grand Metropark Hangzhou
,
Hangzhou Grand Metropark Hotel
Location
China > Zhejiang > Hangzhou
Photos
Traveller (130)
Room & Suite (59)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
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Nearby AttractionsSee all 451 nearby attractions
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Questions & Answers
Ask a question
Jia S
February 20, 2018|
Answer
Response from nancynor2n | Reviewed this property |
I am sure that would be possible, I have done the same at Metropark in HongKong. The concierge staff in Hangzhou are always helpful as I regularly stay there Enjoy Hangzhou Nancy
1
Vote
Jia S
February 14, 2018|
Answer
Response from Iris_Metropark | Property representative |
I'm sorry,we don't provide shuttle bus to railway station.I'd like to suggest you to take Hangzhou Metro Line 1 at Longxiangqiao Station which is nearby to get there.
0
Votes
Google Translation
Room Tips
"Ask for room on a high floor with a view."
SeniorTraveler65575
1 week ago
Read review
"ask for smoke free . i heard that some rooms were re furbished"
jcGoodbones
May 20, 2018
Read review
"Rooms at the top have the best views of this truly lovely city."
885margaretc
Dec. 15, 2016
Read review
"Higher floors give a slightly better view."
xrae10
Aug. 7, 2016
Read review
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