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    Sofitel Hangzhou Westlake

    No.333 Xihu Avenue, Hangzhou 310002, China
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    Best prices for your stay
    2017-08-27 2017-08-28
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    US$124
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    Traveller (238)
    Room & Suite (80)
    Dining (32)
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    Overview
    • Excellent36%
    • Very good40%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “kwee zeen” (5 reviews)
    “french touch” (3 reviews)
    “club room” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Sofitel Hangzhou Westlake
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    Dianli Hotel
    2 reviews
    #1,125 of 2,413 hotels in Hangzhou
     
    Crystal Orange Hotel
    782 reviews
    #57 of 2,413 hotels in Hangzhou
     
    Zhejiang Oriental Hotel
    33 reviews
    #707 of 2,413 hotels in Hangzhou
     
    Yongjin Hotel
    10 reviews
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (594)
    Traveller rating
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    1 - 5 of 331 reviews

    Reviewed 2 days ago

    I stayed 3 nights on a business trip. The location is pretty good, you have the West lake in short walking distance and can even get to downtown by a longer walk if you like. Staff is very friendly, mostly able to communicate in English....More

    Thank Markus L
    Reviewed 4 weeks ago via mobile

    We stayed in this hotel for our trip in Hangzhou, we live in China and get to travel alot. The room is nice and comfortable but they leave in the room only 2 tiny bottles of drinking water so you have no choice and you...More

    Thank דיאנה פ
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 4 weeks ago

    Dear Guest, Thank you for sharing with us your feedback. Your room service experience did not meet your expectation, please accept our sincerest apologies. please rest assure that we are taking action to resolve the problem and prevent future occurrence, it is our hope to...More

    Reviewed 12 July 2017 via mobile

    Good service, from checking in, to the club lounge, to checkout. We were among the very few foreigners, but everyone made an effort to speak at least a bit of English. We took the hotel's bikes for a ride around the lake, which was lovely....More

    Thank Stephan B
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 4 weeks ago

    Dear Stephan B, Thank you for sharing your positive feedback. It is always a pleasure to know that you had enjoyed your stay with us, I shall share with our team. We look forward to see you back and wish your next stay will be...More

    Reviewed 11 July 2017 via mobile

    We have stayed in a number of Accor Hotels. Being an Accor Plus member and with the latest stay included we would have clocked up 18 nights in Sofitel hotels alone. My experience with this hotel chain has been poor previously and hence I have...More

    Thank vtnz
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 4 weeks ago

    Dear vtnz, Thank you for sharing with us your positive feedback. Your commending is encouraging all of our team especially to Yuna and Robin, we shall keep this strength and extend to every of our guest. Look forward to see you back and wish you...More

    Reviewed 10 July 2017

    My Experience with Sofitel Hotels for Business travel was completely shattered during my current stay at the Sofitel Hangzhou. The English speaking staff must have left. The management is not professional. The hotel seems to cater to unruly vacation crowd. When I return in a...More

    1  Thank ayl3
    Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 4 weeks ago

    Dear ayl3, Thank you for the feedback. We regret for the unsatisfied experience, since we have met individually and solved all the problems, we hope you are happy with everything right now, thank you for letting us know, we shall keep in touch and ensure...More

    Dianli Hotel
    2 reviews
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    Zhejiang Oriental Hotel
    33 reviews
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    Yongjin Hotel
    10 reviews
    #1,084 of 2,413 hotels in Hangzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$119 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Hangzhou
    • #10 Spa Hotel in Hangzhou
    • #10 Business Hotel in Hangzhou
    • #15 Luxury Hotel in Hangzhou
    • #40 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Priceline, Booking.com, Hotels.com, Expedia, Ctrip TA, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire and HotelQuickly so you can book your Sofitel Hangzhou Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Sofitel Hangzhou Westlake Hotel Hangzhou ,
    • Hangzhou Sofitel
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    Traveller (238)
    Room & Suite (80)
    Dining (32)
    Pool & Beach (3)
    Hotel & Grounds (150)
    Bathroom (21)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Crystal Orange Hotel
    782 reviews
    .14 km away
     
    Zhejiang Oriental Hotel
    33 reviews
    .16 km away
     
    Dianli Hotel
    2 reviews
    .11 km away
     
    Yongjin Hotel
    10 reviews
    .17 km away
     
    Nearby Restaurants
    Starbucks (XiHu TianDi)
    37 reviews
    .16 km away
    Hai Di Lao Hotpot
    8 reviews
    .28 km away
    Wasabiya Japanese Restaurant (Yongjin Plaza)
    5 reviews
    .28 km away
    Bellagio Cafe Jia Chang Cai
    5 reviews
    .25 km away
    Nearby Attractions
    Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)
    54 reviews
    .92 km away
    Hangzhou Museum
    35 reviews
    .83 km away
    Qinghe Square
    33 reviews
    .73 km away
    Wushan Square
    33 reviews
    .83 km away
    Ask a question
    Questions & Answers
    rui25frosty
    5 January 2017|
    AnswerShow all 2 answers
    Response from Rachael T | Reviewed this property |
    Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
    0
    Votes
    Room Tips
    "Take a room with lounge access and to the backside, much quieter"
    Read review
    "Just avoid this hotel"
    Read review
    "Front facing Westlake"
    Read review
    "Up-grade to an Executive room, it offers many extras"
    Read review
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