We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hangzhou Xanadu Narada Hotel

Show Prices
#28 of 2,349 Hotels in Hangzhou
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hangzhou Xanadu Narada Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

247 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hangzhou Xanadu Narada Hotel
See the most recent reviews
Showing 116: English reviews
Reviewed 25 June 2016

We been during winter, it is my best experience with my family. Especially their morning breakfast, it is the best hotel breakfast so far I ever try. Night view during winter at the lake is unremarkable. This hotel will never disappoint you. :)

 Report
Helpful?
Thank Leong W
Viola W, Front Office Manager at Hangzhou Xanadu Narada Hotel, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. There are so many scenic spots near our hotel, for example, Xiang Lake Tourist, Polar Ocean Park, Rotten Apple Paradise and so on. I believe you...

Bondi, Australia
Reviewed 21 June 2016

We stayed here 2 nights as part of a package tour. There was an initial hiccup on checkin when we entered our designated room to find a strong stink of cigarettes and an ashtray on the desk in a supposedly non-smoking hotel ! We complained at the front desk via our tour guide and received a prompt apology, a new...

 Report
Helpful?
Thank Bondi_Phil
New York City, New York
Reviewed 16 June 2016

I stayed at this hotel with my family for 1 night as part of a packaged China bus tour. It is a very good choice and I'm glad the tour company went with this one. Hangzhou was easily one of my favorite cities on the tour, and this hotel did not disappoint. Knowing it was a Crowne Plaza, I had...

 Report
Helpful?
Thank Garland Q
Reviewed 20 May 2016 via mobile

Really beautiful hotel and gardens. Our room was spacious with a balcony overlooking beautiful trees. Huge comfy king sized bed and lovely deep bath (with over head shower). Fantastic buffet breakfast with huge range of choices. We went to the Chinese Restaurant with moderate prices aprox $20 Au pp. The buffet restaurant was good value with great food also. Bar...

 Report
Helpful?
Thank Desma P
Viola W, Manager at Hangzhou Xanadu Narada Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and speak highly about your stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Viola WANG Front Office Manager

Kuwait City, Kuwait
Reviewed 19 May 2016

A really memorable hotel accommodation , not only in China but also worldwide. At first located conveniently very close to Hangzhou center , but equally in a splendid , calm and peaceful environment . Scenery in the surrounding landscaped areas is idyllic with plash plantation on the shore of a lake makes you feel relaxed and besides conditions of living...

 Report
Helpful?
Thank Dimitris A
Viola W, Manager at Hangzhou Xanadu Narada Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and speak highly about your stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Viola WANG Front Office Manager

Reviewed 25 April 2016

This place is a nice resort with all the amenities. Very large indoor pool and wonderful trails around the resort. Large rooms and very clean. It is a maze trying to find your room therefore I highly suggest asking the directions. The room numbers are 4 digit. first is the block#, second is the floor# and third and fourth is...

 Report
Helpful?
1Thank Bob K
Viola W, Manager at Hangzhou Xanadu Narada Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Viola WANG Front Office Manager

Reviewed 11 April 2016 via mobile

Visited this resort during winters. The rooms are quite big and are well equipped. Some of the rooms have balconies which is an additional benefit. I dint like the room service menu but the breakfast buffet was extensive. The view from your room and the restaurants is breath taking. Additional activities like camping and cycling is available in the resort....

 Report
Helpful?
Thank Manav M
winnipeg
Reviewed 10 April 2016

The location on the lake was lovely, but I had little time for that--although it would have been nice to explore the surroundings. Overall it was a more comfortable (softer) bed than most I found in China, the room was fine, and the breakfast was good. A better than average hotel for sure. I was there as part of a...

 Report
Helpful?
Thank jlamwpg
Reviewed 7 April 2016 via mobile

I stayed here for almost 2-3 nights and really loved this place because of its location. This is a beautiful resort surrounded by mountains and a lake. It's a peaceful place to stay, where in you can rejuvenate and being close to the nature. The morning & evening view is so mesmerizing. Rooms are quite spacious. Since it's quite a...

 Report
Helpful?
Thank Ankur123
Toronto, Canada
Reviewed 4 April 2016

This is really a beautiful hotel, the surroundings is just stunning! It's very peaceful there, so,if you are looking for a place where you have peace and quiet, this is it in Hangzhou. The only thing is that the hotel is rather spread, so there is lots of walking. But would absolutely stay there again.

 Report
Helpful?
Thank Anna J

234 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (178)
Viewed
Bathroom (10)
Viewed
Dining (10)
Viewed
Hotel & Grounds (34)
Viewed
Family/Play Areas (8)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (8)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Hotel & Grounds (32)
Viewed
Dining (5)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
11.6 km away
Grand Parkray Hangzhou
Grand Parkray Hangzhou
#26 of 2,349 in Hangzhou
56 reviews
15.9 km away
Holiday Inn Hangzhou City Center
9.9 km away
New Century Grand Hotel
New Century Grand Hotel
#27 of 2,349 in Hangzhou
672 reviews
Show Prices
Show Prices
Show Prices
15.8 km away
Cosy Park Hotel
Cosy Park Hotel
#20 of 2,349 in Hangzhou
24 reviews
16.5 km away
Landison Plaza Hotel
Landison Plaza Hotel
#18 of 2,349 in Hangzhou
222 reviews
17.9 km away
The East Hotel Hangzhou
The East Hotel Hangzhou
#8 of 2,349 in Hangzhou
297 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Located in Wenyan Town, near the junction of the Qiantang, Fuchun and Puyang Rivers, the Resort presents an idyllic natural environment and incorporates the Xiang Lake tourism area, an official venue for the World Leisure Expo 2011. Hotel covers an area of 94,000 square meters; forested 28,221 square meters. Situated by Tiger Mountain, the hotel has its own Swan Lake, where the Swans, Ducks and Mandarin Ducks are dwelling. In the hotel, you will enjoy the natural beauty away from the modern life. Having a meeting or on a trip – whatever your purpose is, our hotel will provide every convenience to guarantee your trip is a success. Our hotel can be used as an extension of your office. We have 301 distinctive rooms, including 19 suites, 62 Crowne Plaza Club rooms. All rooms are well-designed with the minimum size of 40 square meters; some rooms even have a feature balcony for you to enjoy the stunning view of the lakes and mountains. Zest CaféZest Café located on the first floor of Conference centre, the elegant and stylish lake-view International restaurant, you can order exquisite food delicacies cooked by our hotel chef. It also serves International buffet, with seafood selection, authentic Brazilian barbecue, cocktails and desserts, presenting you a feast of delicacy.Waterfront Terrace Waterfront terrace on the Swan Lake can be used for various outdoor parties and is an ideal choice for private gatherings, weddings, product promotions, cocktail receptions and company meetings.Tao Yuan Chinese RestaurantIn a luxurious and elegant atmosphere, enjoy the modern-style Cantonese cuisine, delicate Hangzhou cuisine, local Sanjiang special cuisine and a variety of afternoon tea dim sums. 37 private rooms in diversified styles and a function room for 550 guests can accommodate functions of all sizes. Muse Lobby BarRelaxing and easy atmosphere, flavorful coffee, authentic tea, exquisite snacks and mellow wines, Muse Lobby Bar is an excellent venue for a business negotiation with your partner or a friends gathering. The resort is at the prime location of Hangzhou whether it’s for business or leisure purpose.It has 21 meeting rooms in different size and design. The impressive Xanadu ballroom offers 864 square meter of event space and accommodates up to 800 guests for a theater style meeting and 550 guests for a round table dinner set up. The 460-square-meters Xiang Lake ballroom can accommodate up to 350 guests for a classroom set up, and cocktail reception for 550 guests. The VIP Reception Centre located by the Swan Lake, it is an exclusive meeting and dining venue and ideal for private dinners, weddings, cocktails and corporate meetings. Other meeting rooms of various sizes that offer the organizers and participants ample space which can handle groups of 10 to 450 people.The resort offers meeting organizers and participants world-class meeting facilities including the latest audiovisual equipment which are supported by the services of a team of professionally trained staff. For absolute relaxation, you can unwind with an invigorating swim in our 25-meter lap pool; practice your swing at the tennis court, test your skills in the billiard chess and table tennis room, enjoy fishing and boating in the lake that commands a majestic view of the surrounding with the company of swans. The health centre features a gymnasium with state-of-the-art exercise equipment. For a moment of serenity, the jogging or bike trail provides an interesting option. ... more   less 

Additional Information about Hangzhou Xanadu Narada Hotel

Address: No.3318 Xianghu Road, Wenyan Town, Xiaoshan District, Hangzhou 311258, China (Formerly Crowne Plaza Hangzhou Xanadu Resort)
Region: China > Zhejiang > Hangzhou
Price Range: $120 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hangzhou Xanadu Narada Hotel 4.5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Expedia, Travelocity, Agoda, Booking.com, Hotwire and TripOnline SA so you can book your Hangzhou Xanadu Narada Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Xanadu Hotel Hangzhou
Sofitel Hangzhou
Accor Xanadu Hotel Hangzhou
Hangzhou Sofitel
Hotel Style:
#2 Top resorts Hotel in Hangzhou
#26 Best Value Hotel in Hangzhou
#26 Luxury Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hangzhou Xanadu Narada Hotel staff and other travellers.
3 questions
Ask a question
6 months ago
Virginia Beach, Virginia

See all questions (3)

Questions? Get answers from Hangzhou Xanadu Narada Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room with a lake view”
MariaS544, 16 Nov 2016 | Read review
“Be sure to ask for non-smoking room if bothered by tobacco smoke”
johnhO752SV, 2 Nov 2016 | Read review
“Overlooking the lake”
farloon2, 20 Jul 2016 | Read review
“All rooms either with lake view or to the internal gardens are equally nice.”
DimitrisA417, 19 May 2016 | Read review
“Get a top floor, corner room for the best views!”
Amelia_Lynn, 18 Mar 2016 | Read review
5 of 5