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Richmond Hotel Sapporo Ekimae

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Richmond Hotel Sapporo Ekimae
Richmond Hotel Sapporo Ekimae
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534 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Melbourne, Australia
Reviewed 3 weeks ago via mobile

Hotel about 5 minutes walk from Sapporo Station. Close to underground shopping arcade and clock tower. Friendly, polite reception. Has laundry service. Room is clean but small for two people. Considering the rate,value for money.

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Helpful?
Thank Peter Y
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear 197petery, Thank you for staying at Richmond Hotel Sapporo Ekimae, and we appreciate your review. As you pointed out, our hotel is located at the center of Sapporo City, and about 7 min away from the JR Sapporo Station. Also Sapporo Clock Tower and Odori Park are within 5 min waking. Our hotel's double room is 17 square meter...

San Diego, California
Reviewed 15 February 2017 via mobile

Location: if nice weather, proximity to JR Sapporo is good. But under snowy conditions, lugging baggage is a hassle. Service: typical Japanese courtesy, so stellar service. Rooms: typical Japanese tiny, but I am used to it already as a frequent traveler to Japan. What really lowered my satisfaction was the fact that the pillows smelled of body odor. Lastly, go...

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Helpful?
Thank zpaksux
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear zpaksux, Thank you for your review, and we apologize about the smell of pillow. If you are coming in winter season, we often recommend to use the underground street that connecting between JR Sapporo Station to Susukino area. The nearest exit is about 3 stories stairs, so please use exit No.23rd with the elevators. Nijo Market is about 15...

Reviewed 14 February 2017

Hotel front staff are always helpful and considerate. They do provide great assistance upon requests. Besides, room is spacious with sufficient room amenities that attention to details. For example, they do provide one multiple charger inside guest room for battery charging that cater to I-Phone/I-Pad and the other models of smartphone. Furthermore, hotel location is absolutely convenient that having only...

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Helpful?
Thank kellymX8185RD
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear kellymX8185RD, Thank you for your review with such high evaluations. We are really happy to read your review. As you pointed, our hotel is located between JR Sapporo Station and Odori Park. Thus it is very convenient to go around the downtown, and also famous sightseeing places. If you have time, you can catch the train and go little...

Auckland Region, New Zealand
Reviewed 10 February 2017 via mobile

We stayed here 3 nights mainly for the snow festival. Great room with a good street view. Clean and well appointed. Breakfast available. Coin operated guest laundry. Hotel about half way between the train station and Odori park so super convenient. Found a neat little curry restaurant one block up toward the park, same side of the road. Would stay...

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Helpful?
Thank purfkt
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear purfkt, Thank you for choosing Richmond Hotel Sapporo Ekimae and your review. We really appreciate your review and the scores. AS you pointed, our hotel is located about 7 min away from the JR Sapporo Station, and about 5 min away from Odori Park where the Snow Festival is held. Around the hotel there are also many place to...

Sarawak
Reviewed 11 January 2017

We only stayed a night here before leaving for Asahikawa. When we arrived, we right away got picked up by Snowmobile Land Sapporo for their tour. Got sent back to our hotel and realized that our handphone that contained all pictures was missing. We thought it was still in the Snowmobile land reception and had the hotel reception to call...

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Helpful?
1Thank Bungan
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear Bungan, Thank you very for your review. We are glad to hear that we could help you to find your phone, and also glad to see your warm message. As you mention, we always looking for a way to help and satisfy the guest because it is our pleasure to serve and help the guests. In our hotel there...

Singapore, Singapore
Reviewed 27 December 2016 via mobile

booked the Odori branch but we got lost and arrived at Ekimae instead. the staff told me it will be another 15min walk to the Odori branch. as the roads were icy and we had many luggage, i requested if she can do a switch for me to stay at Ekimae instead. the staff quickly checked and told me she...

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Helpful?
1Thank Abby Y
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear Guest, Thank you for stayed at Richmond Hotel Sapporo Ekimae. We appreciate your kind message, and also glad to hear that we could help you. In the winter sesason ,the road is often be icy and slipy, so you need to be caustion. Odori and our hotels has differnt features and room types; however, if you are going to...

Singapore, Singapore
Reviewed 19 December 2016 via mobile

We had a hard time trying to look for the hotel when we first arrived. For those not driving, once u reach jr sapporo, go to basement n look for the subway line. Then walk towards subway blue or green line n look for exit 23. It's about 5 min walk away. Exit 23 is the only one with elevator....

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Helpful?
2Thank Shirlene P
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us from many hotels in Sapporo. We are terribly sorry for the location that it took you time to find us. Exit No23 is one block and half away from us that has a lift from underground to the basement. Totally it takes about 7-10 mins. Exit No22 is the building next to...

Reviewed 6 December 2016 via mobile

Good centrally located hotel in Sapporo, ideal for business travel, couples or singles. Probably not ideal for families as they don't have large family rooms. Great beds and pillows, clean and well maintained rooms. Friendly service.

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Helpful?
1Thank KokinuKiwi
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are glad to read that you always come back and choose us to stay in Sapporo. We will keep improving our service and English skill to welcome many guests from overseas. Thank you very much for your time to give us such a precious feedback. We look forward to having your...

Jakarta, Indonesia
Reviewed 3 December 2016 via mobile

Only 10 minutes walk from JR Station, turn to the left from East exit. Small lobby but very quite and clean including restrooms for guests is very clean. Front desk Staff are very friendly , we check in very late at 11.30pm and very tired. Check in process is very fast so we can rest immediately. We book tree rooms,...

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Helpful?
1Thank Lina J
rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for choosing us from many hotels in Sapporo. We are truly sorry that we could not prepare the same room type for whole stay because the room type on the second day was fully booked. However, thank you so much for your warm words to one of our staff, Sato. We are relieved to hear that...

London, United Kingdom
Reviewed 13 November 2016

We are very familiar with the area where this hotel is as we have stayed in near by hotels before. We found the hotel to be convenient for most places in Sapporo including 5 minutes walk to Odori Park, 10 minutes to Susukino and JR Station and very close to the river. There is a couple of small Park Golf...

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Helpful?
1Thank Redoasis
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are sorry for inconvenience in a laundromat, but we appreciate your lots of compliments. We would keep trying to reach every guest's satisfaction by our service and hospitality. Please come back and stay with us again next time too. We promise that we would welcome you more. We hope you could...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Sapporo centre, this hotel is a 7-minute walk from JR Sapporo station. Richmond Hotel Sapporo Ekimae features accommodation in smoking and non-smoking rooms, providing free WiFi. All rooms are prepared for guests with limited mobility and feature air purifiers. The comfortable units include a desk, private bathroom and tea/coffee-making facilities. A variety of free ladies’ toiletries is available at the front desk. Richmond Hotel features an on site restaurant, where guests may taste traditional Japanese meals, as well as western-style menu. Breakfast is served each morning at the Hanabi restaurant, located on the first floor. The property is a 20-minute walk to Susukino and a 5-minute walk from Tokeidai. The Sapporo TV Tower is a 7-minute walk from the hotel. The Sapporo Dome is a 14-minute drive away from the property. Okadama Airport is a 16-minute drive from the Richmond Hotel Sapporo Ekimae. ... more   less 

Additional Information about Richmond Hotel Sapporo Ekimae

Address: 1-1-7 Kita 3jo Nishi, Chuo-ku, Sapporo 060-0003, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Price Range: $71 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Sapporo Ekimae 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Richmond Hotel Sapporo
Hotel Style:
#3 Romantic Hotel in Sapporo
#6 Family Hotel in Sapporo
#11 Business Hotel in Sapporo
#14 Best Value Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hotel Sapporo Ekimae staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top room floor (14th) has views above the neighboring buildings”
 of 5 bubbles DannyL3, 25 Jan 2016 | Read review
“Choose a twin room if you are ok to sleep separately with your partner. Because twin room much bigger than double room.”
 of 5 bubbles travelplaces87, 21 Jan 2016 | Read review
“Dont exit 22 from underground space from the sapporo station if you have big luggage.”
 of 5 bubbles budtrav, 2 Jan 2016 | Read review
“Request for a non-smoking room and reserve a parking space ahead of your arrival.”
 of 5 bubbles fattymeowmeow, 3 Nov 2015 | Read review
“Most rooms were facing buildings nearby”
 of 5 bubbles Y3295PHmichelea, 16 Jul 2015 | Read review
5 of 5