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HOTEL MYSTAYS Sapporo Aspen

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530 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Reviewed 2 weeks ago

This hotel is conveniently located near the main Railway station. While not uber-opulent, it is clean, comfortable and reasonably priced. Staff are friendly and helpful and the breakfasts are great. At this price point, a winner!

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Helpful?
Thank George C
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely," HOTEL MYSTAYS Sapporo Aspen Isamu Asaka

Singapore, Singapore
Reviewed 4 weeks ago

We were a party of 5 that booked 2 rooms - 1 x double + 1 x triple room. The double room was spacious and comfortable for a party of 2 with 2 separate beds! The beds were extremely comfortable and the duvet kept you nice and warm :) Toilet was decent size and clean. On the other hand, the...

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Helpful?
Thank takingflight123
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS SapporoAspen.And we appreciate you taking your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS SapporoAspen Noriaki Matsuzaka

Jakarta, Indonesia
Reviewed 21 February 2017 via mobile

Plus side from this hotel : 1. Near the sapporo station ( walking distance around 5 mins) 2. Room quite large compare to others standard japanese hotel. 3. Windows can be open so fresh air can get through inside. 4. There are lots of mini marts nearby. 5. There are also a lots of restaurants nearby. Minus side from this...

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Helpful?
Thank Ana Z
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay at HOTEL MYSTAYS Sapporo Aspen. Having learned what has happened to you, we do apologize for all troubles and disappointment caused during your recent stay with us. We have investigated the case and decided to further strengthen staff training including language skill and hospitality, as well. We take...

Melbourne, Australia
Reviewed 18 February 2017 via mobile

Having stayed in several hotels in Japan, this is by far the roomiest. Large room, clean, good supply of toiletries, comfortable bed, windows that open, good airconditioning, wardrobe, slippers and robes. Very well located just half a block from Sapporo station. Service was efficient and clinical - not super friendly or warm - but does the job well enough.

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Helpful?
Thank VBPUFF
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS SapporoAspen. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. Every staff member at our hotel hopes that you will choose to stay with us again in the future. HOTEL MYSTAYS SapporoAspen Noriaki Matsuzaka

Melbourne, Australia
Reviewed 14 February 2017

Just one block from the Sapporo railway station, this is a quality hotel right in the heart of the city. The rooms are modern, large and comfortable with a good size bathroom and separate toilet. The buffet breakfast was delicious and the staff were very friendly and helpful. It is good value for money and it offers all that you...

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Helpful?
Thank kyw20152015
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS SapporoAspen.And we appreciate you taking your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS...

Metro-Manila
Reviewed 22 January 2017 via mobile

A nice hotel just across an entrance to the JR station underground. Very convenient. Especially at wintertime in snowed over Sapporo. The breakfast buffet is ample and affordable. They have a mix of Hokkaido, Japan and Western fare so you have a good choice. Standard cereals, baked goodies and juices available as well. Not gourmet but good enough. The rooms...

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Helpful?
1Thank Elfilibusterismo
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS Sapporo Aspen.And we appreciate you taking your time writing to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future. HOTEL MYSTAYS Sapporo Aspen Isamu Asaka

New York
Reviewed 2 January 2017

Hotel MYSTAYS is in a great location just 1 block north of the Sapporo JR train station (easy arrival by train from New Chitose airport). It is also within walking distance to the Hokkaido University campus and other local attractions. The room was comfortable and quiet. The staff was courteous and helpful. The hotel was a good base for my...

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Helpful?
1Thank Lisa S
ホテルマイステイズ札幌アスペン, Receptionist at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for your stay with us at HOTEL MYSTAYS Sapporo Aspen. We were pleased to hear that you enjoyed your stay at our hotel for your memorable time in Sapporo. We are looking forward to welcoming you again. Receptionist, Eri Tojima

Singapore, Singapore
Reviewed 2 January 2017 via mobile

I booked 2 double rooms for my family and requested for both rooms to be beside each other. However, upon check in, I was told they could not accommodate my request and the 2 rooms given to me was quite far away from each other. After appealing for an alternative, the front desk staff, Mr Isamu Asaka was very kind...

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1Thank freespiritG
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated. We hope we can serve you again at our hotel in the future. Isamu Asaka, receptionist HOTEL MYSTAYS Sapporo Aspen

Los Angeles, California
Reviewed 31 December 2016 via mobile

Has a good stay here for two days on the 9th floor. Top floor is 13. Two problems one was it seems the floor sound proofing is pretty bad I could hear chatter from floor above me and their footsteps drove me mad especially late night. Second problem is they don't have safe deposit box in room

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1Thank daikin
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Sapporo area in the future, we sincerely hope that you will...

Portland, Oregon
Reviewed 28 December 2016

I was in Sapporo for a conference and my hosts at Hokkaido University recommended this hotel. They noted how comfortable it is, that the breakfasts are delicious, and the location is perfect, right between the train station and university. And, they were right! I enjoyed every bit of my time in Sapporo and staying at Hotel Mystays was a big...

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1Thank Kimberley42
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely," Isamu Asaka, receptionist HOTEL MYSTAYS Sapporo Aspen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
HOTEL MYSTAYS Sapporo Aspen is a rare gem and a soothing retreat away from the hustle of travel or business. You will find the hotel but a couple of minutes from Sapporo JR station, making it your most convenient stay in the city. All our rooms are lovingly decorated with tapestry and Shimafukuro (owl) carvings, they also offer plenty of space, accommodating the needs of single travelers and families alike. Our restaurants also feature some of the best tables in the city and a much acclaimed breakfast buffet serving your Japanese and Western favorites, all made with love from fresh and Hokkaido produced ingredients. ... more   less 

Additional Information about HOTEL MYSTAYS Sapporo Aspen

Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Price Range: $72 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Sapporo Aspen 3*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Agoda, Hotels.com, Priceline, Ctrip TA and JAPANiCAN so you can book your HOTEL MYSTAYS Sapporo Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Family Hotel in Sapporo
#18 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Sapporo Aspen staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Sapporo Aspen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-fi reception in rooms can be variable but will eventually connect.”
 of 5 bubbles kyw20152015, 14 Feb 2017 | Read review
“Floor 11. They have 4-bedded rooms. Stick together so no one lags behind.”
 of 5 bubbles FaizahMK, 27 Dec 2016 | Read review
“My room on the north side of the 7th floor was extremely quiet. I should also mention that the wifi connection was superb.”
 of 5 bubbles peterbU2249UZ, 5 Aug 2016 | Read review
“Higher floors have better views”
 of 5 bubbles freetolive, 8 Jun 2016 | Read review
“Ask a room on higher floor to get better view but not really much terrific view from both side either mainly are views neaby”
 of 5 bubbles Tp0n, 18 May 2016 | Read review
5 of 5