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HOTEL MYSTAYS Sapporo Aspen

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534 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Toronto, Canada
Reviewed 3 days ago NEWvia mobile

The decor is a little dated compared to neighbouring hotels, but everything is clean and the proximity to JR Sapporo station North exit can't be beat. The bathroom is spacious with a full sized tub, all amenities, vending machines on every floor...

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Helpful?
Thank starlitsky3311
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you for the great review of our hotel. We are conveniently located just 3minutes walk from Sapporo station and University of Hokkaido. Your kind words are great to hear and further encouragement to make every stay a great one. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,Hiroshi Nishioka ,Front...

Reviewed 1 week ago via mobile

With a perfectly convenient location from the JR Sapporo station, we were able access subway lines, JR trains and buses to travel throughout the area. The staff was very helpful and pleasant during our stay. Breakfast is an available option or easily walk to the JR station to sample the various eateries. Rooms are clean and comfortable.

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Helpful?
Thank Ken N
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Sapporo Aspen. We are conveniently located just 3minutes walk from Sapporo station and University of Hokkaido. We are pleased to hear your comment, "comfortable and clean room". We hope to have the pleasure to welcome you again at HOTEL MYSTAYS Sapporo Aspen. Sincerely,Hiroshi Nishioka,...

Mililani Hawaii
Reviewed 2 weeks ago

We stayed here for three nights. While definitely not a 4 or 5 star hotel, it was close to Sapporo station, the property was clean, staff was helpful and friendly, and most of all the rooms were decent sized - big enough so that they had a small table with two chairs. We will definitely stay here again.

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Helpful?
Thank Jeff N
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear guest, Thank your for your stay with us at HOTELMYSTAYS Sapporo Aspen. Your warm compliment will encourage us. We hope to have chance to see you here again in Sapporo. Sincerely, Receptionist, HOTEL MYSTAYS Sapporo Aspen Eri Tojima

Reviewed 13 March 2017

This hotel is conveniently located near the main Railway station. While not uber-opulent, it is clean, comfortable and reasonably priced. Staff are friendly and helpful and the breakfasts are great. At this price point, a winner!

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Helpful?
Thank George C
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely," HOTEL MYSTAYS Sapporo Aspen Isamu Asaka

Singapore, Singapore
Reviewed 26 February 2017

We were a party of 5 that booked 2 rooms - 1 x double + 1 x triple room. The double room was spacious and comfortable for a party of 2 with 2 separate beds! The beds were extremely comfortable and the duvet kept you nice and warm :) Toilet was decent size and clean. On the other hand, the...

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Helpful?
Thank takingflight123
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS SapporoAspen.And we appreciate you taking your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. We sincerely hope to welcome you again at our hotel. HOTEL MYSTAYS SapporoAspen Noriaki Matsuzaka

Jakarta, Indonesia
Reviewed 21 February 2017 via mobile

Plus side from this hotel : 1. Near the sapporo station ( walking distance around 5 mins) 2. Room quite large compare to others standard japanese hotel. 3. Windows can be open so fresh air can get through inside. 4. There are lots of mini marts nearby. 5. There are also a lots of restaurants nearby. Minus side from this...

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Helpful?
Thank Ana Z
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay at HOTEL MYSTAYS Sapporo Aspen. Having learned what has happened to you, we do apologize for all troubles and disappointment caused during your recent stay with us. We have investigated the case and decided to further strengthen staff training including language skill and hospitality, as well. We take...

Melbourne, Australia
Reviewed 18 February 2017 via mobile

Having stayed in several hotels in Japan, this is by far the roomiest. Large room, clean, good supply of toiletries, comfortable bed, windows that open, good airconditioning, wardrobe, slippers and robes. Very well located just half a block from Sapporo station. Service was efficient and clinical - not super friendly or warm - but does the job well enough.

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Helpful?
Thank VBPUFF
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS SapporoAspen. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. Every staff member at our hotel hopes that you will choose to stay with us again in the future. HOTEL MYSTAYS SapporoAspen Noriaki Matsuzaka

Melbourne, Australia
Reviewed 14 February 2017

Just one block from the Sapporo railway station, this is a quality hotel right in the heart of the city. The rooms are modern, large and comfortable with a good size bathroom and separate toilet. The buffet breakfast was delicious and the staff were very friendly and helpful. It is good value for money and it offers all that you...

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Helpful?
Thank kyw20152015
ホテルマイステイズ札幌アスペン, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS SapporoAspen.And we appreciate you taking your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS...

Metro-Manila
Reviewed 22 January 2017 via mobile

A nice hotel just across an entrance to the JR station underground. Very convenient. Especially at wintertime in snowed over Sapporo. The breakfast buffet is ample and affordable. They have a mix of Hokkaido, Japan and Western fare so you have a good choice. Standard cereals, baked goodies and juices available as well. Not gourmet but good enough. The rooms...

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Helpful?
1Thank Elfilibusterismo
ホテルマイステイズ札幌アスペン, お客様担当マネージャー at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you very much for choosing HOTEL MYSTAYS Sapporo Aspen.And we appreciate you taking your time writing to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future. HOTEL MYSTAYS Sapporo Aspen Isamu Asaka

New York
Reviewed 2 January 2017

Hotel MYSTAYS is in a great location just 1 block north of the Sapporo JR train station (easy arrival by train from New Chitose airport). It is also within walking distance to the Hokkaido University campus and other local attractions. The room was comfortable and quiet. The staff was courteous and helpful. The hotel was a good base for my...

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Helpful?
1Thank Lisa S
ホテルマイステイズ札幌アスペン, Receptionist at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for your stay with us at HOTEL MYSTAYS Sapporo Aspen. We were pleased to hear that you enjoyed your stay at our hotel for your memorable time in Sapporo. We are looking forward to welcoming you again. Receptionist, Eri Tojima

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
HOTEL MYSTAYS Sapporo Aspen is a rare gem and a soothing retreat away from the hustle of travel or business. You will find the hotel but a couple of minutes from Sapporo JR station, making it your most convenient stay in the city. All our rooms are lovingly decorated with tapestry and Shimafukuro (owl) carvings, they also offer plenty of space, accommodating the needs of single travelers and families alike. Our restaurants also feature some of the best tables in the city and a much acclaimed breakfast buffet serving your Japanese and Western favorites, all made with love from fresh and Hokkaido produced ingredients. ... more   less 

Additional Information about HOTEL MYSTAYS Sapporo Aspen

Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Price Range: $80 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Sapporo Aspen 3*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Travelocity, JAPANiCAN, Booking.com, Rakuten, Expedia, Hotels.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Hotwire, Hotel.de, Agoda, Priceline, Ctrip TA, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your HOTEL MYSTAYS Sapporo Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Family Hotel in Sapporo
#18 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Sapporo Aspen staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Sapporo Aspen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great value@”
471jeffn, 10 Apr 2017 | Read review
“Wi-fi reception in rooms can be variable but will eventually connect.”
kyw20152015, 14 Feb 2017 | Read review
“Floor 11. They have 4-bedded rooms. Stick together so no one lags behind.”
FaizahMK, 27 Dec 2016 | Read review
“My room on the north side of the 7th floor was extremely quiet. I should also mention that the wifi connection was superb.”
peterbU2249UZ, 5 Aug 2016 | Read review
“Higher floors have better views”
freetolive, 8 Jun 2016 | Read review
5 of 5