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Stayed for two nights while snowboarding and seeing Yuki Matsuri. Staff were very accommodating, friendly, and always willing to help. It was interesting; before arriving, I called on several different occasions to confirm my reservation, but each time nobody spoke English. However, arriving at the...More
We chose this place because it was relatively inexpensive compared to other places during the Snow Festival. This place is within walking distance to subway entrances and Odori Park (Snow festival location). We requested a non-smoking room and the room did not smell like smoke....More
ok and good value for money, relative large room when you compare to Japan standard. services are very good, staff and hospitality are great.
location is a bit problem, as it sits in between two stations: Sapporo & Odori. So you'll end up a bit...More
We were stranded in the Saporro airport with 100s of people and we called so many hotels for a room. The Garden Palace were amazing. They spoken English, called us back, made an extra bedroom with three beds available, very very comfortable, we called when...More
We spent two nights at the Sapporo Garden Palace during an organized tour of Japan.
We found our room to be very comfortable and more spacious than the average Japanese hotel room. The breakfast area is large, busy and has plenty of choices for both...More