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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,620 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Hotel Hiroshima
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Showing 1,012: English reviews
Ottawa
Reviewed 29 March 2016 via mobile

Everything is perfect about this hotel. From arriving before the check in time and the staff taking care of the luggages to check in to the room, bathroom, toolet room ... everything. Great employees, comfortable bed. What I can say: a home far far away from home.

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Helpful?
Thank thor2705
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear thor2705 Thank you so much for staying with us at Sheraton Hotel Hiroshima, and thank your time to put a such a heartful comment. We hope you coming back to Hiroshima and see you again!

London, United Kingdom
Reviewed 28 March 2016

We stayed at the Sheraton Hiroshima for two nights and found the beds super comfortable (best in Japan so far), and the room spacious – we had a room with extra bed for our child. The bathroom is really a shielded island but the bath and shower room is separate as is the WC, although some may find the frosted...

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Helpful?
Thank jary24
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear jary 24 Thank you very much for staying with us! I appreciate for your time to give us such a wonderful comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us and I am glad that our staff was able to help you to have memorable stay in Hiroshima. We...

Las Vegas, Nevada
Reviewed 27 March 2016

I have stayed at plenty of Sheraton properties all over the world and this is the classiest one by far. Granted it is fairly new (5 years old). It is conveniently located right by the Hiroshima train station offering train/bus service to all of the major tourist attractions all over the city. The hotel offers an excellent club lounge with...

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Helpful?
Thank jasonz92
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear jasonz92 Thank you for staying with us at Sheraton Hiroshima hotel. Also thank you for your time to give us a comment and compliment on our staff and your valuable comments will consider. We do have rooms with bathroom area that is completely separated by closed door from the bed room, please consider of your next visit. We hope...

Singapore
Reviewed 26 March 2016 via mobile

This place is next door to Hiroshima station, so very convenient. You can catch red and free line loop buses to explore Hiroshima conveniently. Staff is helpful and polite. Rooms are nicely decorated and spacious. Breakfast spread and quality is good. Will come back for sure.

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Helpful?
Thank RV70
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear RV70 Thank you very much for staying with us at Sheraton Hiroshima Hotel. Also, thank you very much for taking your time to give us a great comment. We are happy to hear that you had an enjoyable stay. We are looking forward to see you again!

Toronto, Canada
Reviewed 25 March 2016

We spent two nights at Hiroshima Sheraton (part of our 2 week trip to Japan). We stayed in one of the Club Rooms, very high floor with a breath-taking view of the city! The hotel is very well-located, about a 5-minute walk from the train station. Also handy for those with JR passes, as the JR Meipuru-pu (red bus with...

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1Thank Brenda B
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Brenda B Thank you very much for staying with us. I appreciate for your time to give us a comment and compliment on our staff, and happy to hear you had the enjoyable stay with us. I share your comment with our Sheraton Club team. We are looking forward to see you again! Thank you very much.

Troy, Michigan
Reviewed 24 March 2016 via mobile

5 year old property adjacent to the train station. Staff is attentive, gracious, and accommodating. Clean, comfortable rooms. Big discounts at their restaurants for hotel guests. Breakfast buffet - get discount vouchers from front desk the day before. Lobby bar, wine tastings.

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Helpful?
1Thank MichaelFlesher
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear MichaelFlesher Thank you for staying with us at Sheraton Hiroshima Hotel, and taking some time to put the good comment about us. We hope you enjoyed lot visiting Hiroshima and looking foward to seeing you again!

London
Reviewed 23 March 2016

Stayed at the Sheraton for a couple of days, location is great right beside the main train station. The station has many exits - make sure you aim for the South Exit. Rooms are large and luxurious with great views, staff were all friendly and helpful. We tried the restaurant buffet, it was OK but the food had mostly gone...

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1Thank TEDBUN
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear TEDBUN Thank you so much for staying with Sheraton Hiroshima and taking time the to post review. Our hotel is located just in front of JR station (North Exit Side) where traveler can easily access to major sightseeing place such as Miyajima or Peace Memorial Park. I am sorry for the inconvinience at the breakfast, and we will keep...

varese
Reviewed 22 March 2016

During my business trip in Japan I stayed for two days in the Hotel Sheraton Hiroshima. First of all I want to say many many thanks to all sfatt for hospitaity and professionality. Everythink it is perfect from the room ( magic ! ), location, logistic, services. Giuliano I will stay again as soon as possible. Congratulations

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Thank DidoRo
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear DidoRo Thank you for staying with us at Sheraton Hiroshima Hotel, and thank you for posting the compliments. We are glad to know that you have a pleasant stay with us. We hope you come back again to stay with us in near future.

Townsville
Reviewed 21 March 2016

My husband and I recently spent three nights at the Sheraton Hotel, Hiroshima. It was a real treat to stay there. The hotel has the absolute best location. Right at the main railway station, bus depot and taxi rank. The meals were good and not overpriced. The staff friendly and helpful and typical of Japanese hotels, the room was very...

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Thank Margni
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Margni Thank you so much for staying with us. Also I do appreciate for taking your time to give us such great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!!

Kobe, Japan
Reviewed 18 March 2016

Located next to Hiroshima station, it's really convenient to get around. We stayed in a corner room, and it was nice and spacious (for a Japanese Hotel) and had a nice view of Hiroshima. The staff was service minded and helpful. The only complaint was the long line to get seated for breakfast, but when we finally got a table...

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Helpful?
Thank Cathinka H
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Cathinka H Thank you for staying with us at Sheraton Hiroshima Hotel. And, thank you for your time to put on the comment about us. We are happy to hear tha you enjoyed staying with us. We are so sorry that you had inconvinience waitng for a breakfast. We will keep trying to make it better for our guest...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $149 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Business Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Half price buffet was good. Plenty of restaurants in the train station and there is a supermarket next door accessible by the overpass.”
  • Nearby garden Shukkien at art gallery.
 of 5 bubbles RichardB355, 17 Feb 2017 | Read review
“Ask Sheraton Grand for a room with a bathroom not just a wet area, I never thought to have to ask as I have never experienced this before.”
 of 5 bubbles markz789, 15 Feb 2017 | Read review
“Bathrooms do not offer much privacy for families travelling together”
 of 5 bubbles TezRazz, 4 Feb 2017 | Read review
“upgrade your rooms for views”
 of 5 bubbles 78Lizzy, 30 Jan 2017 | Read review
“try to get a room that not facing the train tracks as the double glazing is not great”
 of 5 bubbles Kenneth-London76, 19 Jan 2017 | Read review
5 of 5