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ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
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1,289 Reviews from our TripAdvisor Community

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There are newer reviews for ANA Crowne Plaza Hiroshima
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Showing 593: English reviews
Vienna, Austria
Reviewed 10 January 2017

The room was very clean but outdated.The view to the park was in reality to the NHK building. The bathroom was too small for european standard. We had breakfast included Generally it was good but without offering fresh juices and typical japanese cuisine.The hotel staff was always friendly and ready to give you any detailed information about the city..

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Helpful?
1Thank George W
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Toronto, Canada
Reviewed 9 January 2017 via mobile

Chose this hotel as it had a 4 star rating on Expedia and an exceptionally reasonable price. Booked a "superior room" and I am a "gold" member of the IHG rewards program. the room we were assigned is smaller than almost any we have been in at cheap business hotels. Not superior at all. Only after confirming the booking did...

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Helpful?
1Thank Craig C
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. However, we sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We sincerely hope your business or pleasure will bring you back to Hiroshima...

Melbourne, Australia
Reviewed 4 January 2017

Great hotel in great location. The rooms were modern and spacious and the staff were very helpful. It is located right near the peace park and has a starbucks just across the road which we visited on our travels too and from the hotel. Would stay there again

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Thank lds111
Reviewed 3 January 2017 via mobile

Great value. The staff was very friendly and helpful. The rooms were very comfortable and it is in a great location; we were able to walk to all the sights and had easy access to the tram. We would definitely come back again.

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Helpful?
Thank Zaid T
Reviewed 1 January 2017

We booked the hotel on the grounds that it has a swimming pool and stable wifi. When we arrived we were surprised that the pool cost extra on top of the stay and the wifi was too slow to use for Skype at times. However, the Front Reception Manager, Takumi Komatsuzaki, went above and beyond to rectify the situation after...

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Helpful?
1Thank Alice H
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. However, we sincerely apologize for your inconveniences and unpleasant experiences, especially for our Wifi and Pool fee. I do not think that I could do enough, but I am very pleased to hear that your feel changed happy. Keeping your warm feedback in my...

Laramie, Wyoming
Reviewed 1 January 2017 via mobile

3.5 stars. The Crowne Plaza suited our needs. The hotel has everything one would want and is centrally located near the Peace Park. We rated them three stars because (1) There was no assistance offered with our suitcase when we arrived late on the day of check in, (2) There was no assistance offered with our suitcase on our morning...

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Helpful?
Thank Zachary H
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at our hotel on your recent trip. We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We sincerely hope that your business or pleasure will bring you back to Hiroshima again. It...

Cardiff, United Kingdom
Reviewed 31 December 2016

This was a fab location for exploring the whole city. Within easy walking distance of all main tourist areas. Also close to the tram stops for access to the rest of the city including the baseball stadium

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Helpful?
1Thank Rhodri J
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

Hong Kong, China
Reviewed 26 December 2016 via mobile

Stayed 2 nights in this well known chain, good location near the Xmas lights, near the centre where all the shops and restaurant 🍽, very comfortable services with a reasonable sized rooms for Japan. Had breakfast included in the package, tried the buffet one and well up to standard. Highly recommended, especially for their members.

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Helpful?
1Thank Alfred P
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

Hong Kong, China
Reviewed 20 December 2016 via mobile

It's located in a great location with just few minutes walk to the peace memorial park and the atomic bomb dome. You can also start a day trip to Miyajima by jumping on board a ferry from the pier nearby. Shopping area and plenty of restaurants are also within walking distance and you can taste the famous Okonomiyaki, Teppanyaki and...

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Helpful?
1Thank Andy C
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

Albano Laziale, Italy
Reviewed 19 December 2016

Great location near peace park and nice sized rooms. I like that the main room is closed off from the bathroom and entrance for maximum quiet from hallway. I was disappointed with the size and location of the business center though. Other than that, it is a very nice hotel.

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Helpful?
1Thank Roberto M
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. However, we sincerely apologize for not having met your expectations for the room size and the location of our business booth. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity of welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Le Platine
Le Platine
Cuisines: French
Teppanyaki Atago
Teppanyaki Atago
Cuisines: Steakhouse, French, Contemporary, Seafood
All Day Dining Fruitier
All Day Dining Fruitier
Cuisines: European
Taoli
Taoli
Cuisines: Chinese
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 

Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $108 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Reservation Options:
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Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Family Hotel in Hiroshima
#4 Business Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hiroshima staff and other travellers.
10 questions
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Americans living in Suzhou, China
over a year ago
Gibraltar
over a year ago
Cebu City, Philippines

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Questions? Get answers from ANA Crowne Plaza Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with the water and city views.”
 of 5 bubbles SanDiegoTravelGirl, 27 Feb 2017 | Read review
“Hotel has connecting rooms, contact them before staying. Helpful with children.”
 of 5 bubbles Jans_family, 27 Feb 2017 | Read review
“take the rooms to the main avenue where the tram is not running.”
 of 5 bubbles T4920NVgeorgew, 10 Jan 2017 | Read review
“Twin bedded room is more spacious. Higher floor for a panoramic view of Hiroshima.”
 of 5 bubbles asriawang, 14 Nov 2016 | Read review
“Spend a little more for a more spacious room on the executive club floors and with access to the club”
 of 5 bubbles Wyomite, 24 Oct 2016 | Read review
5 of 5