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Oriental Hotel

Rakuten TravelUS$148*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$254*
US$148*
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US$233*
US$199*
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Oriental Hotel
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431 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Miami, Florida
Reviewed 1 week ago via mobile

Nice and quiet hotel in Kobe! Stayed one week for business meeting! Very good attentive service, the English could be better at reception! Very good breakfast and food overall. The only negative is the bar in the 17th floor is very expensive, and the drinks are watered down, by huge ice cubes.

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Thank Pbacco
Vancouver, Canada
Reviewed 2 weeks ago

The breakfast was superb, even compared to the most luxurious hotels in the world. Appointments in the room are well thought out. The staff are motivated, attentive, and well trained. Possible negatives - hotel lobby is not on ground floor, will have to make a mental adjustment. Fixtures in room had some wear and tear and showed its age.

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Thank jkhc1
Indianapolis, Indiana
Reviewed 17 April 2017 via mobile

Sure, westerners like me may complain that not everyone is a fluent English speaker, the their service and attention to detail more than makes up for this. Besides, we're in Japan, right? I found it very easy to communicate with all staff members, whether at reception, the bar, restaurants, etc. I love the atmosphere of this hotel. It is warm,...

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1Thank TwoWas
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear TwoWas, First and foremost thank you for your recent stay and taking the time to help spread the word here on TripAdvisor. Your kind words of our staff and service are very much appreciated as our main goal is to help all guests leave with a smile on their face. We will continue to do our very best to...

Perth, Australia
Reviewed 15 April 2017

The Kobe Oriental Hotel is a historically significant and centrally located hotel that caters well for both business and tourist visitors. Within 5 minute walking distance of the shops and tourists areas, and a 10 minute cab ride from the main business centres makes the Oriental well located. The staff all speak perfect English which makes your time at the...

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Thank Jeffrey E
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Jeffery E, Thank you very much for your most detailed review. You took the words right out of our mouth! We are proud to be a part of the Kyu-Kyoryuchi neighborhood (Former Foreign Settlement here in Kobe) for more than 145 years. A truly peaceful and beautiful part of our great city. We most definitely look forward to the...

Athens, Greece
Reviewed 15 April 2017 via mobile

First of all the hotel did not have english speaking staff. (not even at the reception). The communication was really difficult. Secondly, there were no black out curtains in the bedroom and as a result we woke up with the sunrise. The housekeeping never showed up, leaving the room unclean. Not to mention that we had a 'junior suite' Fortunately...

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Helpful?
Thank Dimitracoustas
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Dimitracoustas, Thank you for sharing your experience and thoughts with us here on TripAdvisor. Allow us to first and sincerly apologize for any inconveniences that had occurred during your stay with us. It is our first priority to give each and every guest a satisfying and relaxing experience while at Oriental Hotel. This of course includes smooth communication throughout...

New York City, New York
Reviewed 13 April 2017 via mobile

I really love this hotel , so far one of the best one , everything is on point . Food is very fresh and tasty, and service is just unbelievable, I really enjoyed my time here it's already on my list to come back .

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Thank MrG0ldman
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear MrG0ldman, We are truly flattered to hear that everything was on point and your stay with us was one to remember! We would love to have the opportunity to serve you again and look forward to it! Thank you for your review and have a great day!

Reviewed 8 April 2017

This is a perfect place to stay in Kobe. The rooms are nice, well equipped with coffee, tea, and amenities. The people were wonderful and helpful. They have a great breakfast buffet included with a large selection. Everything was top notch and I will stay here again if I return to Japan. Convenient to everything. Highly Recommended.

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Thank Dale F
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Dale F, Thank you very much for your review of us here on TripAdvisor. We are very pleased to hear that your stay with us was a satisfying one! Should the day come when you return to Japan, we will be here waiting.

Norway
Reviewed 27 March 2017

This hotel atmosphere takes you back to how Kobe must once must have been. Oriental hotel being part of its history. It is a very warm and charming hotel. Located in walking distance to main train station, restaurant and shopping area. Breakfast buffet was excellent!

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1Thank Karin S
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Karin S, Thank you for your recent stay and review of Oriental Hotel. We take great pride in our history and love when guests are able to feel it when staying with us. As for our breakfast buffet, our chefs believe that the secret to any day is a great start! And we hope that all guests have a...

Tokyo, Japan
Reviewed 25 March 2017

I have stayed with this hotel a few times. All the room I stayed was quite spacious and comfortable and therefore I always go back when I go to Kobe. Last time, I was offered the upgrade to the junior suite. I especially liked the bathtub with window and double vanity area. The room has a touch of Oriental design...

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Thank SabonLover
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear SabonLover, Thank you for your recent review of our hotel here on TripAdvisor as well as your continued patronage. We are very happy to hear that you enjoyed your upgrade and do sincerely apologize for the slight inconvenience you encountered. We always highly encourage guests to share with us their thoughts and experience when staying with us as it...

Indianapolis, Indiana
Reviewed 11 March 2017 via mobile

This is a wonderful hotel. The rooms are very spacious, nicely decorated and comfortable. My room had a large closet area, sofa, table and desk. The shower was awesome. Breakfast was great and a good location near shopping and restaurants. Highly recommend.

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Thank CandiTravels
OmotenashiHotelsKobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear CandiTravels, Thank you for taking the time to review us here on TripAdvisor! We are very pleased to hear that our little piece of Kobe left such a lasting impression and we most certainly thank you for your recommendation! Should you find yourself in our neck of the woods again in the future, we hope to have the pleasure...

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Deluxe Harbour View Room (King Bed) (68)
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Standard Twin Room (58)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Bar J.W. Hart
The Bar J.W. Hart
Cuisines: Italian, Japanese, Bar, Cafe, Pub
Steak House Medium Rare
Steak House Medium Rare
Cuisines: Japanese, Steakhouse, Grill, Fusion
Sushi Kanbe
Sushi Kanbe
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $243 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oriental Hotel 4.5*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kobe
#2 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Oriental Hotel staff and other travellers.
5 questions
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Questions? Get answers from Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book room with breakfast.”
jkhc1, 11 May 2017 | Read review
“Request a Mountain view. Its more interesting than the Bad view in my opinion.”
433jeffreye, 15 Apr 2017 | Read review
“Room with twin beds have couches.”
532dalef, 8 Apr 2017 | Read review
“choose a room with harbor view”
SabonLover, 25 Mar 2017 | Read review
“city view, higher floor.”
kperlmutt, 25 Feb 2017 | Read review
5 of 5
Rakuten Travel
US$148* /night
View Deal
Booking.comUS$233
Orbitz.comUS$199
HotelQuicklyUS$254
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*Disclaimer
Prices are for 1 room, 2 adults
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