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Oriental Hotel

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Traveller (443)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
Hotel deals
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
Hotel deals
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Reviews (507)
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All reviewsrooms are moderncharming hotelreception deskgreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languagekobe portcity viewrestaurants and barsmini barbusiness trip
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11 - 15 of 126 reviews
Reviewed December 30, 2017

This is a brilliant high-end property in the heart of Kobe. This hotel is one of the oldest (if not the oldest) in Kobe. It is maintained beautifully, perfectly combining the authentic Japanese feel and at the same time has all the modern amenities. Location...More

1  Thank capritraveller1401
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded January 29, 2018

Dear capritraveller1401, Thank you very much for taking the time to share your experience with us and the entire community here on TripAdvisor. We are very pleased to hear that you enjoyed your time with us and were able to take in the essence of...More

Reviewed December 27, 2017 via mobile

this was my second stay and was as good as my first. this is the best hotel in kobe and for good reason. everything they do and provide you as a guest is excellent. the service, the rooms, the little touches. thank youMore

Thank BSF G
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded January 29, 2018

Dear BSF G, Welcome back and thank you for your kind words. Were very pleased to hear that you enjoy our establishment! We try our very best to make sure that each and every guest enjoy their stay. And yes you're right! The little touches...More

Reviewed December 24, 2017 via mobile

The hotel’s location is right in the heart of action. Room is good sized,well kept and very clean. Good bathroom. Walking distance to shopping areas and eateries. We were blessed to be there during the illumination period which is just right outside the hotel. Service...More

Thank orangebox3379
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded December 27, 2017

Dear orangebox3379, Thank you for your recommendation! It seems like you came at a great time! The Kobe Luminarie Festival is by far the biggest winter event in the area and attracts close to 5 million people. And as you mentioned, a perk of staying...More

Reviewed December 14, 2017 via mobile

The hotel is sophisticated, Oriental colonial style. The lobby is on mid level of the tower offering as bar and restaurant, close by, a stunning view on the town. Hotel is 20-30 mn car distance from the airport, 10 mn walking distance from the station....More

Thank Dubai-trotters-5
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded December 27, 2017

Dear Dubai-trotters-5, Thank you for taking the time to share your experience with us here on TripAdvisor. Nothing pleases us more than when our guests come to visit and leave with a smile on their face. We are very happy to hear that you enjoyed...More

Reviewed November 21, 2017 via mobile

I love this hotel. So many good things to say about it, but I can sum up by saying that I will stay here over and over again when I come back to Kobe. Fantastic design, classic architecture, proximity to key attractions, beautiful rooms, great...More

1  Thank Everett L
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded December 27, 2017

Dear Everett L, Thank you for your shining review! We love that you love our hotel and promise to continue to keep it that way! We're looking forward to having the pleasure of serving you again. Have a great day.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$152 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$152 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (443)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
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camuche123
March 27, 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
March 27, 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
January 6, 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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