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Hotel Okura Kobe

1,592 reviews
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Traveller (785)
Room & Suite (432)
Dining (114)
Overview
  • Excellent49%
  • Very good38%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“shuttle bus”(21 reviews)
“nice hotel”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Okura Kobe
Special Offer: Book direct & save!
Contact Info
Name/address in local language
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Reviews (1,592)Write a Review
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Traveller rating
77
92
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3
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77
92
24
10
3
Show reviews that mention
All reviewsshuttle bussannomiya stationnice hotelgreat viewearthquake memorialshuttle servicejapanese hotelshigh floormaritime museumextra chargeport areameriken parkmain stationhotel staffgood sizethe hotel offersnight view
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1 - 5 of 206 reviews
Reviewed 2 weeks ago

This is an Okura hotel so expectation is high. Everything was great from room size to location and the great staff. But I cannot understand why I have to pay to use the gym. Although most sites are within walking distance. They do have a...More

Thank warren t
Reviewed 2 weeks ago

The location of the hotel is good - around a 10-minute walk to the center. They also provide a shuttle every 20 mins or so from the hotel to the city center. The hotel is a bit outdated but clean and the staff provides a...More

Thank Maria H
Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura KobeResponded 1 week ago

Thank you very much for your stay with us. We appreciate you took a time for filling out our questionnaires. We are extremely grateful for all the answers about our hotel and service. However, concerning about smell of room and bed , we are sorry...More

Reviewed 4 weeks ago via mobile

Hotel is as per reviews and reputation. Such amazing people, services and food. It’s very convenient with the frequent shuttle bus to sannomiya but easy to walk to the train stations. Great view of mosaic and kobe tower. Great spot for the low key visitMore

Thank SnoopFoodie
Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura KobeResponded 3 weeks ago

Thank you very much for choosing Hotel Okura Kobe and for taking the time to share your feed back about your stay with us. Your warm review shall be very encouraging to our staff. We will try our best to improve the quality of our...More

Reviewed 10 January 2018 via mobile

A good quality if a little dated hotel has huge rooms but we found it good value. Close to the port at Kobe and a short walk to the centre and China town. Breakfast excluded so could not judge that. Also has what looked like...More

Thank Mangoago
Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura KobeResponded 4 weeks ago

Thank you very much for choosing Hotel Okura Kobe and for taking the time to share your feed back about your stay with us. Your warm review shall be very encouraging to our staff. We will try our best to improve the quality of our...More

Reviewed 7 January 2018

The room was a good size, with a decent bathroom and lots of amenities, and a view of the city. The Kobe harbor area is a great location in both day and night, with nice views, shopping, dining, and outdoor spaces to stroll and relax....More

Thank Hayley V
Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura KobeResponded 7 January 2018

Thank you very much for your stay with us. We appreciate you took a time for kindly sending us an email. Your warm comments shall be very encouraging to our staff. We would like to take this opportunity to express our sincere gratitude for your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$92 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Kobe
#2 Family Hotel in Kobe
#4 Romantic Hotel in Kobe
#5 Business Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$92 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Kobe
#2 Family Hotel in Kobe
#4 Romantic Hotel in Kobe
#5 Business Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (785)
Room & Suite (432)
Dining (114)
Pool & Beach (20)
Amenities (29)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jenhodgson
2 February 2017|
AnswerShow all 2 answers
Response from OhOhSe7en | Reviewed this property |
Its quite a bit of walk. Almost 40mts I would say.
0
Votes
JewellsUk
31 December 2016|
Answer
Response from CLau888 | Reviewed this property |
Generally yes. If you are facing south you will see Kobe Bay, the Mosaic park, the Tower, which is nice in the evening when the lights are on. If you are facing north, you will see Rokko mountain, the Old Settlement, and the... More
0
Votes
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12
Room Tips
"Make sure you request non-smoking if you don't want a smokey room!"
Read review
"Room 2119 is a corner room with view of downtown, mountains, and the port."
Read review
"View of the harbor is best"
Read review
"Most rooms of Okura Hotels are well preserved and presented, in my experience."
Read review
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