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ANA Crowne Plaza Kobe

Ctrip.comUS$86*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$136*
US$86*
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US$99*
US$98*
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ANA Crowne Plaza Kobe
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1,041 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Reviewed 2 days ago NEWvia mobile

I stayed in this hotel just 1 night but it was enough to see that hotel is very well located to kobe station to catch the high speed train.... just 50 meters.... I stayed on the 31st floor and the view is amazing. The breakfast is buffet style and is well served with main focus in Japanese style but with...

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Helpful?
Thank João P
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017 via mobile

So you've decided on Kobe beef and have decided to eat it in the city of Kobe and nowhere else. The ANA Crown Plaza in Kobe is at a great location, being sited literally 200 meters away from Shin-Kobe. The hotel is good-sized with very spacious lobby, corridor, general hall space and even the restaurants are generously proportioned. High ceilings,...

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1Thank Dalip C
About Hotel's Favourite Review
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Dalip C, Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you found our location to have easy access from the bullet train station as our location is indeed perfect for anyone arriving by Sninkansen. It is always great to hear...

Coral Gables, Florida
Reviewed 4 days ago NEW

Great location on the subway line. Nice sized room, city and ocean view, refrigerator and good sized tub. That said, as IHG Platinum members, you get no free breakfast or lounge access here (that requires an up charge). Friendly staff. Overall a nice place.

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Thank David B
Dorchester, United Kingdom
Reviewed 5 days ago NEW

This is a huge but surprisingly quiet hotel which we liked very much. It has a vast lounge/lobby which is a good place to just sit and relax. It has a great location next to the station, the subway and the cablecar up to the Herb Gardens (a delightful afternoon's excursion). The hotel has every modern facility. The staff were...

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Thank Dave W
Hong Kong, China
Reviewed 1 week ago via mobile

I have stayed in this hotel for more than 3 times for business as it is has a deal with my company. The location is a big plus - it's it's on top of the subway station and a bridge away from the Shinkansen. You would also not need to be afraid of food - there is a convenience store,...

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Thank Annie Y
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Annie Y Thank you for taking the time to post your review on TripAdvisor following your recent business trips to Kobe. Thank you for recognising our excellent location providing two very convenient options for our guests. I am delighted that our colleagues were able to fulfil your English expectations. We do indeed offer a lot of variety for food...

none
Reviewed 2 weeks ago

I stayed on a club floor. The room was lovely, and not as small as one would expect of Japanese hotel rooms. The club lounge of the 37th floor was excellent. It offers breakfast, afternoon tea, and cocktails with enough food at each service to satisfy most people. The lounge service staff was extremely accommodating and went out of their...

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Thank famtravelers056
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear famtravelers056 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us here at ANA Crowne Plaza Kobe. I am delighted that you enjoyed our Club Lounge experience and that our staff were accommodating and welcoming. It is great to read that this was once of your best hotel experiences and we...

Tokyo, Japan
Reviewed 2 weeks ago

I stayed overnight arriving aroun 11pm when almost no guests were in the lobby but several staffs were welcoming me! what a hospitality! The room is clean and cozy and the breakfast was awsome. I guarantee anyone enjoy staying there.

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Helpful?
Thank Yasu K
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Yasu K Many thanks for taking the time to post a review on TripAdvisor following your recent visit to ANA Cronwe Plaza Kobe. It is great to read that we were able to leave a great impression on how we welcomed you to our Hotel. Thank you also for your comments regarding our breakfast and overall room experience. We...

Thame, England, United Kingdom
Reviewed 2 weeks ago

Conveniently located just a short walk from the Shinkansen rail station. I suspect ANA Crowne Plaza have a predictably high standard around the world and certainly this hotel provided a high level of comfort and excellent service, although I would agree with other reviewers that the rooms and in particular the bathrooms are a little tired. There was an excellent...

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Thank Edward B
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Edward B, Thank you for taking the time to post a review on TripAdvisor following your recent visit to ANA Crowne Plaza Kobe. Our location next to the bullet train station is very convenient for guests using this train and I thank you for recognising the convenience. We are currently in the design phase to renovate our guest rooms...

York, United Kingdom
Reviewed 2 weeks ago

Stayed here for two nights - a great location for travellers right across from the Shinkansen rail station. The hotel is certainly impressive in terms of scale - a huge tower building with an integral shopping complex and subway station! It is also adjacent to the Kobe ropeway / cable car which is a must on a clear, sunny day....

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Thank John F
IHGService, Guest Relations Manager at ANA Crowne Plaza Kobe, responded to this review

Hello John F, Thank you so much for staying with us and taking the time to leave us your feedback. I am delighted to hear about your positive stay at the hotel and appreciate your compliments regarding our great location, clean rooms and impressive architecture. We are always very happy when a guests' provides feedback about the wonderful service they...

Reviewed 3 weeks ago via mobile

Great location and friendly staff but the rooms and facilities seem to all be original from the 80's - old and very low quality compared to other hotels at this price point! The bathrooms in the rooms are particularly terrible - old and ugly!

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Helpful?
Thank Ben K
IHGService, Guest Relations Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Ben K, Thank you for going out of your way to write us a review. I appreciate you mentioning our prime location and cordial hotel staff. I'm sorry to know though that you find our hotel a bit shabby particularly the bathrooms. I would like to assure you that we pay careful attention to feedback such as you have...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near Mt. Rokko, the ANA Crowne Plaza Kobe is a well-known local landmark. With a commanding view of Kobe Port, the hotel is prefect for savoring the unique charms of one of Japan’s most international cities. Directly accessible from the nearby Shinkansen and subway line, the hotel is also a two-minute train ride from the heart of Kobe. With such excellent transportation access, the hotel is an ideal base for all of your business and leisure needs. To meet a variety of needs, along with 593 guest rooms, the hotel is equipped with 23 banquet rooms, 9 restaurants and bars, Angsana Spa, and a fitness center. ... more   less 

Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $124 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
Reservation Options:
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#5 Spa Hotel in Kobe
#7 Luxury Hotel in Kobe
#7 Business Hotel in Kobe
#7 Family Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kobe staff and other travellers.
15 questions
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Salem, Wisconsin
Salem, Wisconsin
over a year ago

See all questions (15)

Questions? Get answers from ANA Crowne Plaza Kobe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be brave - go for a high floor to enjoy the best views in this earthquake prone area!”
johnnyboyyork, 10 May 2017 | Read review
“Good views so try to get high floor facing mountains”
400dannym, 4 May 2017 | Read review
“If privacy is a concern, ask for a room that is not in front of the lifts”
jonathangohyongsing, 23 Apr 2017 | Read review
“Cityview Rooms are the best!”
aeroAdvocate, 12 Apr 2017 | Read review
“Take a room as high up as possible. The views are nice, only the slow elevators will annoy you somewhat”
dhs9909, 10 Apr 2017 | Read review
5 of 5
Ctrip.com
US$86* /night
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CrownePlaza.comUS$99
Booking.comUS$98
Hotwire.comUS$136
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Prices are for 1 room, 2 adults
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