Hotel The Celestine Kyoto Gion
572-2 Yamato Ojidori Shijo Sagaru 4 Chome Komatsucho, Higashiyama-ku, Kyoto 605-0933 Kyoto Prefecture
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Avg. C$472 /night, 3/23 - 3/24
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C$762
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About
#34 of 347 hotels in Kyoto
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Looking for a place to stay in Kyoto? Then look no further than HOTEL THE CELESTINE KYOTO GION, a luxury hotel that brings the best of Kyoto to your doorstep.
HOTEL THE CELESTINE KYOTO GION is a luxury hotel offering a flat screen TV, a minibar, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a concierge, and 24 hour check-in. Plus, guests can enjoy a hot tub and breakfast, which have made this a popular choice among travellers visiting Kyoto. For guests with a vehicle, parking is available.
While staying at HOTEL THE CELESTINE KYOTO GION, visitors can check out Nanzen-ji Temple (2.3 km) and Tofuku-ji Temple (2.4 km), some of Kyoto's top attractions.
While in Kyoto be sure to experience local bibimbap favourites at Kyo no Yakinikudokoro Hiro Sembon Sanjo Honten.
During your visit, be sure to check out popular attractions like Gion (0.6 km), Nishiki Market (1.3 km), and Kyoto National Museum (0.9 km), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at HOTEL THE CELESTINE KYOTO GION as you experience everything Kyoto has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Free shuttle or taxi services
Spa
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Japanese
Location
572-2 Yamato Ojidori Shijo Sagaru 4 Chome Komatsucho, Higashiyama-ku, Kyoto 605-0933 Kyoto Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
442 Restaurants
within 0.5 kilometers
Reviews
4.4
386 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Guests frequently commend Hotel The Celestine Kyoto Gion for its serene, minimalist atmosphere and exceptional cleanliness, with spotless rooms and facilities. The rooms, while sometimes criticized for being compact, are well-liked for their modern conveniences and comfort. The hotel's amenities, including the on-site onsen and the complimentary shuttle service, are popular, and the comfortable beds in particular earn rave reviews.
While the service is generally applauded for its attentiveness, there have been occasional remarks about poor service. The location is highly praised for its convenience to local attractions in Gion and beyond. However, opinions on value are divided, with some guests feeling the hotel doesn't cater well to families and has room for improvement in staff helpfulness.
Location
Convenient
Atmosphere
Zen-like
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Outstanding
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Searching the different districts of Kyoto we decided to look in the Gion district for its beautiful temples, historic alleys, proximity to Pontocho and the possibility of suddenly finding Geishas walking, it was undoubtedly the best choice! The Celestine Kyoto Gion hotel, although it is not a cheap hotel compared to many that you can find in the city, is a hotel that, due to its facilities, location, furniture and staff, is worth every penny of what it costs. The room has enough space to keep a suitcase open without it hindering your movement, in addition to the super comfortable beds, sheets and pillows! It has a servibar where they offer you drinks at an affordable price, it has a Nespresso coffee maker, green tea, the bathroom is stylish Japanese but super comfortable, as a Westerner I could bathe in that Japanese bathroom all my life without problems. Reception staff, restaurant staff, lobby staff, all always giving 150% to make you feel appreciated and welcome.
If you have enough resources, do not hesitate to stay here, it is worth every penny they charge you
If you have enough resources, do not hesitate to stay here, it is worth every penny they charge you
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: El desayuno es una mezcla entre desayuno japonés y occidental por lo cual es ampliamente...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you walk through the precincts of Kennin-ji Temple across the street, you will reach Gion, and the location is very close to Kamogawa River and Higashiyama. The breakfast buffet is also well-seasoned and satisfying. There are also several restaurants in the area that offer good food at reasonable prices.
The recent increase in room rates in Kyoto is disappointing for us Japanese, but it is a hotel we would love to stay in again.
The recent increase in room rates in Kyoto is disappointing for us Japanese, but it is a hotel we would love to stay in again.
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Automatically translated
Date of stay: December 2023Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lovely hotel within walking distance of the Gion district. Snack room available for guests in the afternoon with hot and cold drinks and light snacks, biscuits, M&M etc. Decent size room with large bed. They have a public bath for guests separated for men and women. Breakfast was 90% Japanese with a lot of tempura options. We also ate in the tempura restaurant one evening which was good. The hotel runs a free shuttle bus to and from Kyoto train station. The hotel had pre booked all our restaurant reservations at our request and we had to pay a hefty deposit up front weeks before arrival to the hotel. We assumed it would be reimbursed to us on departure but we have had to wait a few days for it to be returned to our credit card. Very odd system.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded Apr 19, 2024
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. We are glad to hear that you were satisfied with our location, which is quite convenient to go to the main sightseeing spots by walk and train. Exclusive to hotel guests, the guest lounge provides guests with a chance to experience origami and other traditional Japanese culture in their own way. Drinks and books are also available. Moreover, The public bath has a modern, Japanese atmosphere and can be used free of charge by all hotel guests. Basic cosmetics and top quality amenities improve relaxation even after exiting the baths. But with regards to deposit, we regret to learn that you are dissatisfied with system. Rest assured, we will share your feedback with our front team and make a concerted effort to achieve guest’s satisfaction with flexibility as guest’s satisfaction is paramount to us. Again, thank you so much for having your time to offering valuable opinion and high soce for our services. We hope your visit again Kyoto. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely quiet and modern hotel. The staff are incredibly friendly and helpful. The bathrooms are in an interesting layout with the sink, shower and toilet all separate. There are lots of amenities in the room and the hotel is very quiet and has a calm atmosphere like a spa hotel. The beds are comfy and the rooms clean.
The free hotel shuttle bus is incredibly useful for getting to and from Kyoto train station. In normal traffic is 15 - 20 mins and at busy times like rush hour, can take 45 mins so factor that in. We only used the bus going to Kyoto train station as we always returned later than the last bus that returned to the hotel (around 6pm). You can find details on the hotels website
The hotel is perfectly located near the centre of Gion and has a spa and restaurant however we decided to eat out for breakfast and dinner so can’t review the restaurant.
They have a lounge which serves fruit juice and mini snacks between 1pm and 6pm and you can do some origami there too.
Lovely hotel for couples.
The free hotel shuttle bus is incredibly useful for getting to and from Kyoto train station. In normal traffic is 15 - 20 mins and at busy times like rush hour, can take 45 mins so factor that in. We only used the bus going to Kyoto train station as we always returned later than the last bus that returned to the hotel (around 6pm). You can find details on the hotels website
The hotel is perfectly located near the centre of Gion and has a spa and restaurant however we decided to eat out for breakfast and dinner so can’t review the restaurant.
They have a lounge which serves fruit juice and mini snacks between 1pm and 6pm and you can do some origami there too.
Lovely hotel for couples.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded Sep 19, 2024
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are so pleased to hear that you were very satisfied with our atmosphere, staffs, bathroom, lounge, and location. We are also very glad to hear that our shuttle bus helped you for your travel in Kyoto. Our restaurant specializes in traditional Kyoto cuisine. Our chef tales great pride in selecting the best ingredients and specializes in popular cuisine such as Kyo-yasai (specifically certified vegetable varieties grown in Kyoto), Kyoto beef, seasonal fish, tempura burger, etc., are available for our breakfast. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again , and hoping you enjoy our breakfast next time. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Long wait at check in. Very disorganized. Room was small, lighting in bathroom was not great and shower room was just ok. In addition, we had the concierge book a restaurant for us and they booked the wrong location. They then charged us 10,000 yen!! We went to the location of the restaurant we requested and payed the bill of 15,000 yen. When we returned, the front desk woman/staff was very annoying and irritating and made us pay 10,000 yen ( $70) in cash for absolutelyNOTHING! The staff at Celestine booked the wrong restaurant!! Terrible service, rooms are ok, not great. Would not recommend. Not customer friendly at all. Do not stay here.
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip: Avoid this place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded Oct 6, 2024
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. First, we apologize for keeping you waiting at check-in. We emphasize seating check-in and do not have automated check-in machines, so we strive to provide personalized service to each guest who checks in. We apologize for the time it takes to check in and for not being able to respond quickly enough. Secondly, regarding the restaurant that our concierge made reservations for you on your first night, it is a restaurant that has a tranquil Kyoto atmosphere and serves Kyoto cuisine not only in courses, but also a la carte so that you can enjoy a variety of flavors, and many of our customers have given it great reviews. However, we are very regretted that the above store was not to your liking and we apologize for this. Finally, regarding the restaurant reservation for the second night, our concierge staff made the reservation for you based on the zip code, phone number, and name of the restaurant you provided. In addition, we have a system in place to create a reservation confirmation, which is signed by the customer to confirm the trusting relationship with the restaurant and the reservation at the restaurant you told us about. The confirmation will include the name and phone number of the restaurant you made the reservation at, your allergies, and the cancellation fee in English, We explain it to the customer and we get customers signature. A few minutes after you left for the restaurant, we got a call from the restaurant saying you didn't show up. We have made a lot of effort to communicate with you, we call you and leaving messages in your room when you didn't reply to our emails, and more. Nevertheless, we did not receive a reply, so we contacted the room directly and apologize for the late hour inconvenience. We explained the situation, checked the signed booking confirmation with you, and collected the cancellation fee from you, and we appreciate for listening to our explanation and paying the cancellation fee. We are very sorry to hear that we could not provide satisfactory service to you. Our staff are inconsistently offering exceptional service to our guest. From all staffs of our hotel, we sincerely hope that the rest of your stay in Japan will be filled with nothing but good memories. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were looking forward to staying at the Celestine and had high expectations as trip adviser reviews are good. We have to say our stay here exceeded our expectations. The hotel is beautiful lovely, relaxing and Japanese not a large hotel and its suited us perfectly. The rooms are beautiful and the hotel smells divine having asked what the lovely scent was I was able to buy burner oil from the reception which I have brought home with me. Breakfast was lovely and the hotel helped us make reservations in local restaurants and were very helpful . A lot of the nice local restaurants are booked in advance so it is helpful to make reservations as Gion is very popular. We had a fabulous trip to Japan staying in 5 hotels in total. The Celestine was by far the best we stayed at the design of the rooms and the whole feels of the hotel was perfect relaxing and everything was extremely clean and well kept. Staff could not do enough for us and we absolutely loved our stay here and in such a lovely location. Highly recommended.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Reserve local restaurants in advance Gion is popular and busy Hotel is very helpful in making...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded Jun 7, 2023
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and taking your time to share your experience. Firstly, we are delighted to receive such warm comment and know that your stay appears to have been enjoyable. We are committed to providing our guests with a relaxing stay in our hotel, not only in the guestrooms but also in the personalized service we offer. Therefore, we are honored to be able to hear that you were satisfied with our staff's service and your room. Also, we are very pleased to hear that you enjoyed the scent of the cypress trees in the hotel, which we burn with our own unique aroma blend, "Sanshisuimei". We hope you enjoyed the smell at home as well. Moreover, we are very happy to hear that you enjoyed the breakfast as well. One of the attractive points of our breakfast is the traditional Kyoto cuisine, which is made with fresh local vegetables and ingredients, which you will not find anywhere else. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AMAZING hotel. As someone who travels often, I would consider this amongst the nicest hotels I’ve ever stayed in. From the moment you arrive they go out of their way to treat you as an honored guest — serving tea while you check in, escorting you to your room personally and explaining all hotel amenities. The rooms are beautifully appointed and the beds are ultra-comfy. They even gave us free stamps to mail our post cards back home to the US (and mailed them for us). Every detail is thought out and focused on the user experience. They booked our dinner reservations (asked about allergies, price range, food preference, etc). They even held our luggage for a day while we did a side excursion. TOP NOTCH! They are the best. And, the location is fantastic! Down the street from a park with multiple temples, a 5 min walk to Gion’s main shopping/dining locations, and just down the hill from a beautiful temple (the Disneylandf Kyoto).
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Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Join their loyalty program so that you can customize your hotel experience.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded Jan 24, 2025
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. We are feel happy sincerity about our guest room and cleaning service could make our guest feel satisfaction. It is important to make the staying to be meaningful for guest, so we thought the style of guest is very significant thing. As our concept ｢Private Style｣,the definition is to make a place for guest could staying with us like come home. And we will always prepare「a place could return to myself」for guest anytime.We are glad to hear that you were satisfied with our location, which is quite convenient to go to the main sightseeing spots by walk and train.Again, thank you so much for having your time to offering valuable opinion and high soce for our services. We hope your visit again Kyoto. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location and very spacious rooms, considering the usual space in Japan’s room hotel. Bathroom includes both a bath tube and shower area.
Outstanding amenities, including make up removal cream, tonic, etc, Nespresso machine and daily complimentary bottles of water.
Walking distance to the Ginza shopping area and public transport.
Friendly staff.
The price is slightly over average but it is worthy as it includes a very abundant breakfast, to choose between Japanese or Western/continental options.
Outstanding amenities, including make up removal cream, tonic, etc, Nespresso machine and daily complimentary bottles of water.
Walking distance to the Ginza shopping area and public transport.
Friendly staff.
The price is slightly over average but it is worthy as it includes a very abundant breakfast, to choose between Japanese or Western/continental options.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded May 12, 2024
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are pleased to hear about good comments for our room & staff, and we are delighted that you enjoyed your time at our hotel. We offer Kyoto-style buffet breakfast, the dishes which our chefs skillfully bring out the natural flavors of the ingredients. We are proud to read that you enjoyed our breakfast. Again, thank you so much for having your time to offering valuable opinion and high soce for our services. We hope your visit again Kyoto. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice welcoming place
Good location of the hotel next to temples, pagodas, small cobbled streets.
The service is always very attentive and welcoming, even if the level of English is not always up to par.
We had two rooms, one with two beds for the children, with a suitable size, one with a double bed really small. It was not possible to open the 2 suitcases in the room.
Breakfast is perfectly provided for Westerners. There is a free bar open until 6 p.m. (soft drinks and M&Ms..)
We did not try the restaurant which is very expensive (>100€ / head) in a setting which is not great..
but there is a little Sagan restaurant at the end of the street on the right which is perfect. With desserts..
We would happily return.
Good location of the hotel next to temples, pagodas, small cobbled streets.
The service is always very attentive and welcoming, even if the level of English is not always up to par.
We had two rooms, one with two beds for the children, with a suitable size, one with a double bed really small. It was not possible to open the 2 suitcases in the room.
Breakfast is perfectly provided for Westerners. There is a free bar open until 6 p.m. (soft drinks and M&Ms..)
We did not try the restaurant which is very expensive (>100€ / head) in a setting which is not great..
but there is a little Sagan restaurant at the end of the street on the right which is perfect. With desserts..
We would happily return.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We saw this hotel on a previous trip and thought this time we should stay at The Celestine, and in Gion. It is a lovely hotel and a beautiful area but of course Gion is crowded with tourists. Getting to the hotel from Kyoto Station after a day of sightseeing is tricky (unless you are nearby, on foot) due to the public buses being over-crowded. And the restaurants in Gion at night are already full, with queues of people waiting outside. And we were there in the off-season!
Even though it's a busy area, the hotel is very quiet and relaxing.
Pros:
- Windows open - yay to fresh air! Even in winter we like to switch off the air conditioning and open the windows.
- Bathroom design is great. You can separate the bathroom from the rest of the hotel room by a large sliding door.
- Great room induction by staff. Very thorough.
- Walk straight out the front door and cut through the Kenniji temple opposite. You can then continue your way into the heart of Gion.
Cons:
- You need to remove your shoes to go into your room. But there is no bench or seat provided. For non-Japanese and "older" folk this is a bit tricky. We requested a stool.
- The train station seems close but then you have to walk a long way underground. However it is better than squishing into the buses.
- There are no coffee shops nearby that serve espresso-based coffees. Some cafes don't open until 11am, so breakfast can be tricky.
- Complimentary small hotel bus to and from Kyoto station fills up quickly. You have to line up early to get on.
N.B. We didn't use the public bath, so can't comment.
We had breakfast at the hotel one day, but we didn't go back. We found the espresso-based coffee (cappuccino, caffe latte) at Tully's in Gion Hanamikoji Street to be worth the 10 min walk.
Even though it's a busy area, the hotel is very quiet and relaxing.
Pros:
- Windows open - yay to fresh air! Even in winter we like to switch off the air conditioning and open the windows.
- Bathroom design is great. You can separate the bathroom from the rest of the hotel room by a large sliding door.
- Great room induction by staff. Very thorough.
- Walk straight out the front door and cut through the Kenniji temple opposite. You can then continue your way into the heart of Gion.
Cons:
- You need to remove your shoes to go into your room. But there is no bench or seat provided. For non-Japanese and "older" folk this is a bit tricky. We requested a stool.
- The train station seems close but then you have to walk a long way underground. However it is better than squishing into the buses.
- There are no coffee shops nearby that serve espresso-based coffees. Some cafes don't open until 11am, so breakfast can be tricky.
- Complimentary small hotel bus to and from Kyoto station fills up quickly. You have to line up early to get on.
N.B. We didn't use the public bath, so can't comment.
We had breakfast at the hotel one day, but we didn't go back. We found the espresso-based coffee (cappuccino, caffe latte) at Tully's in Gion Hanamikoji Street to be worth the 10 min walk.
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Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: We found the espresso-based coffee (cappuccino, caffe latte) at Tully's in Gion Hanamikoji Street...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from celestine kyotogion, オーナー at Hotel The Celestine Kyoto Gion
Responded 2 weeks ago
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. First regarding to location, it is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden. In addition, we are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. Also, we are honored to receive your compliment regarding our room. In this area, Kyoto, we have a kind of difficulities to build higher buildings. So we are so glad to hear that. However, your comments regarding room's facility and our shuttle bus, our hotel's breakfast we sincerely regret to learn that you were dissatisfied with our hotel. We trust that we can only further improve hotel services through guests feedback. We will look into room stools in the future as part of our agenda. Furthermore, as you stated, the shuttle bus can only accommodate about 15 people. In order to provide equal access to our guests Shuttle buses are available on a first-come, first-served basis, not on a reservation basis. Regarding to breakfast, we will share your feedback with our restaurant team and make a concerted effort to achieve guest’s satisfaction with flexibility as guest’s satisfaction is paramount to us. Again, thank you so much for having your time to offering valuable opinion and high soce for our services , even though we were not satisfied with some aspects of our service.We look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please check the laundry slip provided in your room. Charges may vary depending on materials, etc. Please inquire with the front desk staff for details.
Thank you for your inquiry.
It depends on your reservation, please ask us by e-mail or phone call with your reservation detail.
Dear Mr./Ms. James S,
Thank you very much for your inquiry.
We are sorry for the late reply.
We have Takuhaibin service, guests can send their luggage to Tokyo.
Should you have any questions, please feel free to contact us.
Thank you.
HOTEL THE CELESTINE KYOTO GION
kev1802 asked a question Nov 2019
Whitchurch Canonicorum, United Kingdom31 contributions26 helpful votesare the room on the small size?
Warm greeting from HOTEL THE CELESTINE KYOTO GION. On our official website, there is a room size and bed size of each room type. Please check our website or contact us directly.
If there is anything we may assist you, please feel free to contact us anytime.
Warm Regards,
HOTEL THE CELESTINE KYOTO GION
Warm greeting from HOTEL THE CELESTINE KYOTO GION.
We are sorry to inform that we don't have any coin laundromat, but we have a laundry service.
We apologize for the inconvenience of not being able to meet your request.
Warm Regards,
HOTEL THE CELESTINE KYOTO GION
"We found the espresso-based coffee (cappuccino, caffe latte) at Tully's in Gion Hanamikoji Street worth the 10 min walk."Read full review
"The Onsen was an amazing surprise. I took my 6 yr old boy and we had a great time there. My wife & daughter had a blast at the ladies Onsen "Read full review
"Don't miss this venue on your travels, it's only a 15 minute walk to great eating experiences. Inhouse restaurant a bit expensive ."Read full review
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PRICE RANGE
C$362 - C$689 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyoto
NUMBER OF ROOMS
157
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHotel The Celestine Kyoto Gion - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Hotel The Celestine Kyoto Gion
Which popular attractions are close to Hotel The Celestine Kyoto Gion?
Nearby attractions include Miyagawacho Koan (0.4 km), Kennin-ji Temple (0.3 km), and Yasakanoto (0.5 km).
What are some of the property amenities at Hotel The Celestine Kyoto Gion?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel The Celestine Kyoto Gion?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel The Celestine Kyoto Gion?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel The Celestine Kyoto Gion?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel The Celestine Kyoto Gion?
Conveniently located restaurants include Smile Burger Kiyomizudera, Yasakadori Enraku, and wakana.
Are any cleaning services offered at Hotel The Celestine Kyoto Gion?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel The Celestine Kyoto Gion?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel The Celestine Kyoto Gion?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (3.5 km), Kiyomizu-dera Temple (1.1 km), and Sanjusangendo Temple (1.1 km).
Is Hotel The Celestine Kyoto Gion accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.