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Hotel Mume

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Hotel Mume
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633 Reviews from our TripAdvisor Community

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Showing 545: English reviews
A TripAdvisor Member
Reviewed 27 October 2016 via mobile

Hotel Mume was recommended by a friend. It was so good. The hotel is elegant and calming and the interest and hospitality of the staff is outstanding. From the time of booking, they did everyone they could to help. Their recommendations were spot on. They walked us to a restaurant which they considered hard to find. It was simply our... More 

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1 Thank A TripAdvisor Member
Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

Mume really take hospitality to a new level. So welcoming & so very pleasant. We have never experienced such a high level of attentive and friendly service. We have never returned to a hotel after checking out just to call in & say hello and thank you...but we have never been compelled to before. It's amazing that in these crazy,... More 

Helpful?
1 Thank marina_harris
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

Hotel Mume was like a home away from home. Great location - Gion. Close transport options, lots to see and do and eat within walking distance. We stayed in the spacious wind room. Staff amazingly helpful from the time of booking to checkout. Very understanding when my travel companion had to leave early unexpectedly. Large and healthy breakfast provided, evening... More 

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Thank R W
London, England, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2016

We stayed at Mume for two nights and wished it had been longer. The previous reviews say it all about a level of service that we have never experienced anywhere else in the World. The staff are simply delightful and will do anything to help. My only criticism relates to our own actions!! The happy hour for a free drink... More 

Helpful?
Thank drpaulharris
Washington DC, District of Columbia
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 October 2016

We were lucky enough to stay 2 nights in the flower room. Such a lovely, comfortable, well appointed room. The hospitality at Hotel Mume is truly outstanding. The staff offered excellent dining and sightseeing suggestions and were quick to provide maps if need. Even after we checked out, they were happy to store our bags while we went out for... More 

Helpful?
Thank CelticGal30
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 October 2016

...I should not add my abundant heap of five starred praise to theirs. Hotel Mume is an unique, calm and intimate property managed with exquisite love and care. Each and every member of the staff is extra-kind and seems to be preoccupied only with your comfort and well-being. Although on a whirlwind visit of Kyoto, our stay in the Flower... More 

Helpful?
Thank Anon
Boston, Massachusetts
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 October 2016

We stayed at Hotel Mume for three nights in one of the Wind rooms. We were greeted at the door after ringing the door bell. We sat down at the breakfast area and were served tea while checking in. Our room was clean, large, organized, with everything you might need while on vacation. The staff was incredibly gracious and courteous,... More 

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Thank wizardtho
nyc
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 October 2016

Everything about Hotel Mume was impeccable but the service was really incredible. Everyone we encountered was warm and accommodating and interested in facilitating our trip however they could - helpful sightseeing suggestions including printed maps of walking route, suggested travel and timing, etc. Their thoughtfulness and suggestions around our dinner and cocktail reservations (most of which they made and reconfirmed)... More 

Helpful?
Thank gokh
Minnetonka, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016

Maybe the best service ever! Everyone bent over backwards for us. They helped us with anything and everything from our first day to the time we stepped into our cab to leave. They gave us great suggestions for local, out of the way restaurants, bars, and shops. It rained a lot during the four nights at the Hotel Mume but... More 

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1 Thank Rob P
New Zealand
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 October 2016

My partner and I stayed here for three nights recently (in the butterfly room on the top floor overlooking the street and was very quiet). The hotel is centrally located and in easy walking distance of some of the must see's in Kyoto. The staff are very welcoming and helpful, the 2 hour happy hour was most appreciated at the... More 

Helpful?
Thank slowjocrow

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Hotel Mume

Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto 605-0064, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Number of rooms: 7
Hotel Style:
#1 Family Hotel in Kyoto
#1 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mume staff and other travellers.
9 questions
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Questions? Get answers from Hotel Mume staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are only seven rooms so book well in advance.”
 of 5 bubbles 139jillm, 24 Nov 2016 | Read review
“The suite on the top floor is very spacious and private.”
 of 5 bubbles RSFOB, 24 Nov 2016 | Read review
“Tell taxis to go to Yasaka shrine, as even the most experienced drivers tend to have issues finding the place.”
 of 5 bubbles lilmeh, 22 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles Silviabeibot, 18 Nov 2016 | Read review
“Wind rooms are light and airy.”
 of 5 bubbles wizardtho, 16 Oct 2016 | Read review
5 of 5