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ANA Crowne Plaza Kyoto

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ANA Crowne Plaza Kyoto
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1,212 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Reviewed 1 week ago via mobile

Good impression for their rooms (my family stayed for one night in a triple room and double room), very clean. The room size is wider than expected, equipped with good shower system. What's unique about it is their 'sleep advantage' (a set of green tea bags, eye warmer that provides a better sleeping condition). I'm not from a country with...

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Helpful?
1Thank Kit C
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA CROWNE PLAZA KYOTO and also for your review. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We will give our utmost effort for our future customer’s satisfaction. We are looking forward for a chance to welcome you again in our hotel when you will...

Hong Kong, China
Reviewed 1 week ago

The reception staff is tremendously nice and helpful. The hotel has a great environment, and is very friendly to kids. The lobby is nice and welcoming. The hotel may look a bit old, but the rooms are large, the beds are comfortable, and there is a swimming pool available even for young kids that is really convenient and helpful. The...

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Helpful?
Thank Pumbainjapan
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA CROWNE PLAZA KYOTO and also for your review. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We appreciate for your kindest comments to our staff, which is very encouraging. However we deeply apologise for the inconvenience caused to you due to the smoke in...

Pahoa, Hawaii
Reviewed 1 week ago

The hotel is located in a good location. The rooms are average size and the bed were a little uncomfortable. The hallways smelled of smoke but the room did not. The health club was nice the sauna was nice and hot. The service was excellent!!

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Helpful?
Thank haolemoke
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay with us and also your candid review. We are sorry for the inconvenience caused to you due to the smell of smoke at the hallway. We appreciate for your kindest comments to our staff, which is very encouraging. We are looking forward for a chance to welcome you again in our hotel...

New York
Reviewed 2 weeks ago

Good: - Large hotel, right next to the Nijo castle - 3 min walking to the subway station - Underground parking for free - Room with decent size - Swimming pool in the building Bad: - 8 min walking to the convenience store - not much dining choices in that area - quite expensive room I stayed here because it...

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Thank duke167
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you for very much for your recent stay with us and for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro...

Arizona
Reviewed 2 weeks ago via mobile

Just checked in yesterday, quite disappointed. The rooms are small. The bathrooms smell of mildew and there is a terrible old fluorescent bulb giving off an orange glow. The free breakfast came with a 35 min wait, it's just a buffet too. While this is close to the train, many of the shopping and tourist sites are a solid 30...

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Helpful?
Thank lauraz737
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again. Sincerely, Motohiro Sakane Deputy General Manager ANA Crowne Plaza Hotel Kyoto

Hoofddorp, The Netherlands
Reviewed 3 weeks ago via mobile

We were expecting much more of this hotel. We arrived at 14:00 and check in time was 15:00 and no way we could get our room earlier. No flexibility at all. The rooms and hotel are looking like a elderly peoples house. Also we would have chosen a hotel closer to the station as the castel is almost the only...

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Thank Jordy_Jansen
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro...

Reviewed 3 weeks ago via mobile

Location was good for seeing most of the sights in Kyoto, fairly central and walkable to the main shopping area. Free shuttle bus to the Station. The hotel was comfortable if a little old. Service was good as you would expect in Japan. The view from the room was a little odd looking over the huge roof of the foyer....

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Thank David H
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy General Manager ANA Crowne Plaza Hotel Kyoto

Reviewed 3 weeks ago

Luxurious hotel located in front of the Nijo Castel. I slept here for my Honey Moon. It is quite expansive but in the meantime realy beautiful, the marble and the furniture in the hall, reception and receptionists really nice. Our room was quite large for japanese standards, with beautiful bed and, more important for me, bathroom. Excellent rental bike service,...

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Thank Francesco F
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy General Manager ANA Crowne Plaza Hotel Kyoto

County Galway, Ireland
Reviewed 3 weeks ago

Fabulous hotel would recommend it. Service excellent, nice size rooms, good location. Kyoto is a fab place to visit lots to see and do! Shuttle bus to and from Airport nice treat. Staff dressed in Kimonos attention to detail impeccable flowers etc

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Helpful?
Thank Trisheen
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for using ANA Crowne Plaza Hotel Kyoto this time. We're glad in the sing you could meet,too. I'm waiting for the visit to the hall which is again more than a heart. sincerely, Motohiro Sakane Deputy general Manager ANA CROWNE PLAZA HOTEL KYOTO

USA
Reviewed 4 weeks ago

This hotel was the perfect place for us in Kyoto. The staff was very helpful and the room was a good size ( not necessarily fancy) but a great location and certainly all that we needed. It is across the street from the subway station and the hotel itself has a shuttle to the bustling train station for a lot...

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Thank Kathy53Usa
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA Crowne Plaza Hotel Kyoto, and also for taking your time to fill in our questionnaire. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We appreciate for your kindest comments to our staff, which is very encouraging. We will give our utmost effort for our...

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 

Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: $129 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#16 Luxury Hotel in Kyoto
#24 Family Hotel in Kyoto
#25 Business Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kyoto staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from ANA Crowne Plaza Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and request for a room with a view of Nijo Castle.”
  • Comfortable and nicely furnished room
 of 5 bubbles aktan6336, 6 Nov 2016 | Read review
“high floor give good views over adjoining rooftops”
 of 5 bubbles briangBaildon, 23 Oct 2016 | Read review
“Try a rom with castle view”
 of 5 bubbles ClaudiusSg, 16 Oct 2016 | Read review
“Be sure to specify the non-smoking vs smoking room before you walk away from the check-in counter.”
 of 5 bubbles K1997VIkellyw, 23 Sep 2016 | Read review
“Choose a room that faces the Nijo Castle”
 of 5 bubbles Donnaanemone, 10 Sep 2016 | Read review
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