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Hotel Keihan Universal Tower

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Hotel Keihan Universal Tower
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932 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Manila, Philippines
Reviewed 2 days ago NEWvia mobile

Fully set up for families visiting Universal and Osaka Aquarium' hotel rooms are good' bathroom amenities are great' inclusive breakfast is surprising good' even service is attentive and professional despite all the many hundreds of guest that need to be handled each day! Access to public transport be this now train or ferry is easy'

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Helpful?
Thank TheTrueOriginal
Bekasi, Indonesia
Reviewed 6 days ago NEWvia mobile

My husband and I stayed there for two nights. The room was so nice. We got the high floor room with view of Universal Studio Japan. The hotel is just few steps away from Universal City Station. You'll find the hotel next to Starbucks. Checkin at 4th floor and check out at 3rd floor.

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Thank Desi_Sianipar
Keihan_Universal, Front at Hotel Keihan Universal Tower, responded to this review

Thank you for staying at Hotel Keihan Universal Tower. We are glad to hear that you had enjoyed your stay here in our hotel. Did you enjoy USJ then? We hope so that!! And we are looking forward to meeting you again. At last, thank you for writing this review. Best regards Front Desk Yumie Zenitani

Reviewed 4 weeks ago

Didn't get to experience the hotel much as I was just staying for a night. Whole day at USJ, sleep for the night, and had to check out early in the morning to catch a flight. The hotel is located in proximity to USJ, approximately 5 minutes walk. It is surrounded by many shops and restaurants that open until quite...

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Thank Chibicabi
Keihan_Universal, Front at Hotel Keihan Universal Tower, responded to this review

To:Chibicabi Thank you for staying at Hotel Keihan Universal Tower. And we are glad to read from your review that you had enjoyed your stay here in our hotel. Did you enjoy USJ then? We hope so that. At last, thank you for writing this review. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Reviewed 16 January 2017

The hotel was a two minute walk to USJ and located in the middle of city walk. Great for families if this is what you are there for. Its also easily accessible by metro. The rooms are smaller than the typical 'western' type room and the overall property was a bit dated/worn. But overall the stay was good and the...

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Thank dc04983
Keihan_Universal, front staff at Hotel Keihan Universal Tower, responded to this review

Thank you for sharing your review us. We are grad to see you. Did you enjoy your stay? Our hotel's location is very suitable for going to USJ and Osaka city. We're honored that we can help your greatful stay. And, thank you for your favorable feedback for staff. It really warms our hearts! We look forward to your next...

Reviewed 9 January 2017

We stay for a night in Keihan Universal Tower. We booked the quadruple room, its spacious, clean and modern. The staffs are friendly and the location is really good. Really near the station, lots of restaurants and shops in City walk in front of the hotel and walking distance to Universal Studio Osaka. In ground floor of the hotel you'll...

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Thank Thya A
Reviewed 26 December 2016 via mobile

Rooms are good size (by jap standards), clean and comfortable. Fantastic location if you are intending to visit USJ which is only 5 mins walk. Cafes, shops and restaurants are found just outside the hotel. Quad sharing rooms are excellent choice for families. Good choice and value for money.

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Thank Sandra P
Singapore
Reviewed 21 December 2016

The hotel is conveniently located between the train station & Universal Studio with many eateries around. The hotel is big & seems to cater for stays for school trips! We had a quad room, though the 4th bed is in an awkward position, we were still able to open our 4 luggage (though a bit tight in walking space after...

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Thank LizzyHo
Reviewed 18 December 2016 via mobile

The Good: Easy access to USJ and the chance to buy the entry ticket and express pass without having to queue up. JR station is just a step away. Lawsons downstairs is convenient (then again almost all hotels in Japan seem to have a Lawson, Family Mart and the likes a doorstep away). Love the toiletries - bathroom is well...

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1Thank Alisa A
Reviewed 15 December 2016 via mobile

So, convenience to Universal and the subway is great, you just can't beat it. The staff are friendly and there's a ticket counter for the Universal theme park as well in the hotel (You need the express passes or you'll regret the experience.They can be purchased seperate to your general admission)The other positive is the overall cleanliness and decor. So...

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Thank sean f
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. It is a pleasure to read from your review that you had enjoyed your stay in our facility. I am glad that our staff took good care of you upon arrival and during your stay here in Osaka. We very much appreciate your comments from this review....

London, United Kingdom
Reviewed 22 November 2016 via mobile

Rooms were quite small and beds hard. For a luxury hotel there was no wifi in the rooms. When you pay over AUD200 per night this is a basic facility. Staff offered no compensation at all despite our request for a partial refund. We needed to contact families to let them know we were safe after an earthquake but were...

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Thank natashadawn93
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. We are regretful to read from your review that our facility and services did not satisfy your needs. Our rooms here are actually made to match the needs of both foreign and local guests. We are very sorry that our beds did not meet your standards. With...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Keihan Universal Tower

Address: 6-2-45 Shimaya, Konohana-ku, Osaka 554-0024, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $151 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal Tower 3.5*
Number of rooms: 641
Reservation Options:
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Also Known As:
Hotel Keihan Universal
Hotel Style:
#21 Romantic Hotel in Osaka
#36 Family Hotel in Osaka
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Family Hotel”
 of 5 bubbles gemartraveling, 9 Jul 2016 | Read review
“I was quite satisfied with my room. I had no problems”
 of 5 bubbles Hylmar, 17 Apr 2016 | Read review
“top floor with open sky view”
 of 5 bubbles BryanSo, 14 Jan 2016 | Read review
“Rooms facing the Bay are excellent”
 of 5 bubbles Venkat-Indian, 24 Jun 2015 | Read review
“Don't stay here”
 of 5 bubbles 585robe, 13 Sep 2014 | Read review
5 of 5