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    Hotel New Otani Osaka

    1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$55
    US$191
    US$136
    US$143
    US$143
    Traveller (540)
    Room & Suite (412)
    Dining (81)
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    Overview

    • Excellent47%
    • Very good38%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “osaka castle” (191 reviews)
    “castle view” (24 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 3 days ago

    Large hotel, across the street from Osaka Castle. There isn't much to do near the hotel, but if you want the best view of Osaka castle, this hotel has it. Go upstairs to the sky bar, pick a window seat, order a nice glass of...More

    Helpful?
    Reviewed 1 week ago via mobile

    We stayed for 4 nights in Hotel New Otani Osaka, and everything was perfect. We booked for a small double room but we got a very very big room. They upgraded my room with no charge. How happy I was! I can see Osaka Castle...More

    Helpful?2  
    Response from New_Otani_Osaka, 支配人 at Hotel New Otani Osaka

    Thank you very much for staying at the Hotel New Otani Osaka and for leaving your wonderful review. We are always pleased to hear that our guests are happy with our hotel and our service. We look forward to welcoming you back to our hotel...More

    Reviewed 1 week ago via mobile

    The secret to a successful Osaka visit is ensuring a great location. You don't definitely want to travel on the super efficient but still complicated Public transport system of the city, since let's facing it can be a little confusing for even the most seasoned...More

    Helpful?
    Response from New_Otani_Osaka, 支配人 at Hotel New Otani Osaka

    Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and facilities were to meet with your expectation. And we will make your opinion the future reference. We are looking...More

    Reviewed 1 week ago

    stayed for 7 days, room was clean, always replenished with soap and razor, all staffs are helpful and can understand basic english, but sadly breakfast is not included, had tried satsuki buffet, had to pay for breakfast not cheap, free breakfast would be great, had...More

    Helpful?1  
    Response from New_Otani_Osaka, 支配人 at Hotel New Otani Osaka

    Thank you for your frank and honest review of your stay with us. We really regret that your stay with us did not meet your satisfaction. You will have chances to return to Osaka, we will be happy to welcome you again to Hotel New...More

    Reviewed 1 week ago via mobile

    A typical 5 star experience. Very nice room but bathroom needs updating and does not do justice to rest of hotel. The in house restaurants were rather pricy and the tea room was a local meeting place for ladies. There are a number of local...More

    Helpful?
    Response from New_Otani_Osaka, 支配人 at Hotel New Otani Osaka

    Thank you very much for staying at the Hotel New Otani Osaka and for leaving your positive review. We are always pleased to hear that our guests are happy with our hotel and our service. We look forward to welcoming you back to our hotel...More

    Hotel Granvia Osaka
    1,345 reviews
    #49 of 298 hotels in Osaka
     
    Imperial Hotel Osaka
    879 reviews
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    Mitsui Garden Hotel Osaka Premier
    519 reviews
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    Swissotel Nankai Osaka
    3,079 reviews
    #9 of 298 hotels in Osaka
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$131 - US$342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Osaka
    • #10 Luxury Hotel in Osaka
    • #10 Family Hotel in Osaka
    • #15 Romantic Hotel in Osaka
    Photos
    Traveller (540)
    Room & Suite (412)
    Dining (81)
    Pool & Beach (25)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    kkuanloung
    Hello! Interested to book your small double room, which floor and what size is the room? Will it have a view?
    25 April 2017|
    Answer
    Response from MeicyMessy | Reviewed this property |
    We booked a small room but they upgraded to a big room due to the small rooms all booked. We stayed at room 740 with a castle view.
    1
    Vote
    Kkohara
    Does the hotel have a shuttle from the Osaka station?
    13 April 2017|
    Answer Show all 5 answers
    Response from jrandsk | Reviewed this property |
    Don't think so - we caught a taxi
    0
    Votes
    Terri K
    Is there a clothes washer and dryer on site?
    24 March 2017|
    Answer
    Response from smurakami | Property representative |
    There is no coin laundry on site but we offer a laundry service at a fee. If you are looking for the self-laundry, a guest relations officer will help you for a direction during your stay with us. Thank you. Hotel New... More
    1
    Vote
    Google Translation
    Room Tips
    "request for the castle view"
    Read review
    "High Floor, Castle View (Centre of Building)"
    Read review
    "Osaka Castle View is a must get!"
    Read review
    "Look at reviews."
    Read review