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Swissotel Nankai Osaka

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Swissotel Nankai Osaka
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3,013 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
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Singapore
Reviewed yesterday NEW

The location of the hotel is superb! It is located above Namba Nankai Station, where Takashimaya is! it's a short walk to Dotombori and approximate 15mins walk to Kuromon Market. We have booked a room on Level 32 with access to Executive Lounge. All the staff were attentive and helpful. I will definitely will stay here again!

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Helpful?
Thank anveasoh
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear anveasoh, Greetings from Swissôtel Nankai Osaka! We are truly happy to learn that you so much enjoyed your stay with us and that you could benefit not only from the hotel’s convenient location; close to many tourist attractions, but also from the service delivered by our team members. Moreover, we are pleased to know that you will stay with...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This is the first time to bring my family to Japan. I picked this property due to it's Accor affiliation and it's location. The hotel is right above Namba station, which is just 40mins direct train ride to/from Kansai airport. Navigating to the hotel lobby was a bit of a challenge but it was not a big issue once we...

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Helpful?
1Thank Alankchan
About Hotel's Favourite Review
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Alankchan, Thank you very much for sparing your time to share your review! We are very happy and honored to receive your wonderful feedback and to know that you will choose to stay with us again in the future. We are also delighted to know that our receptionist managed to provide excellent service upon your arrival, and thus to...

Manila, Philippines
Reviewed 5 days ago NEW

Whenever I want to go to Osaka, this is the place I want to be but it's always booked! its the closest to the train station, Dotonbori and Takashimaya! I requested for them to keep a box of frozen seafood and they did.

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Helpful?
Thank redlotus7
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear redlotus7, Thank you very much for choosing Swissôtel Nankai Osaka and for sharing your feedback. It is always a great pleasure for us to hear from satisfied guests and we are pleased to know that you always choose to stay with us. We appreciate your loyalty and we definitely look forward to welcoming you back whenever your travel brings...

Seoul, South Korea
Reviewed 1 week ago

Close to subway & train stations, Dōtonbori etc. The buffet resturant located in the highest floor in the hotel serving Japanses and Western style breakfast is also very good. One of the first places to check when you plan to travel Osaka.

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Helpful?
1Thank hjchoi89
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear hjchoi89, Warmest Greetings from Swissôtel Nankai Osaka. It is such a pleasure to read of your overall satisfaction with our hotel and to know that you very much enjoyed the breakfast at Tavola36! We hope for another opportunity to welcome you again for another memorable experience. Kind Regards, Christian Schaufelbühl, Representative Director & General Manager

Toronto, Ontario, Canada
Reviewed 1 week ago

Amazing service, excellent English spoken and willing to store our bags for a day before we got there! The breakfast in the restaurant overlooking the city is absolutely phenomenal. Tons of choices and excellent quality. Room was well appointed and modern with excellent amenities. Super clean.

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Helpful?
Thank occmed
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear occmed, Thank you very much for choosing Swissôtel Nankai Osaka. One of our priorities is to offer the highest standards of service and we are glad that our colleagues were able to deliver this to you. We are also delighted to read that you have truly enjoyed our breakfast buffet, and the panoramic view of the city, as well...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

I stayed here with a friend in late Jan at the end of our trip. The hotel was lovely and a perfect way to finish off our trip. The room was spacious and well kept. Beds and pillows were very comfortable, a nice change to the harder beds we'd experienced throughout Japan. The hotel staff were lovely and very attentive,...

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Helpful?
1Thank Stephanie V
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Stephanie V, Thank you very much for choosing Swissôtel Nankai Osaka! Our teams strive to make personal connections with our valuable guests and we are happy to read that they are continuously giving their best efforts in delivering heartfelt services. We appreciate you taking the time to review about your stay and highly appreciate your kind recommendation. We look...

Reviewed 2 weeks ago

We lived in the Swissotel Nankai Osaka again on our excursion to Osaka. This is our 4th time living in this hotel and we really enjoyed the proximity to shopping, and the rooms and service provided in the hotel. We lived in the deluxe suite room this time, with sizes ranging up to 57 square meters. The room was renovated...

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Helpful?
1Thank Justin C
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Justin C, Thank you very much for sharing your wonderful feedback. We are delighted to know you had an overall pleasant stay in our newly renovated deluxe suite room and that our teams contributed to the enjoyment of your time in making you feel home away from home. We also took note of your comment regarding the smell in...

Hong Kong, China
Reviewed 2 weeks ago

Great location as other reviewers mentioned but didn't really enjoy the stay. Traveled with wife and kid and arrived late at Namba station from Kansai airport. No hotel sign whatsoever when we got off the airport express. We circled around with our luggage and stroller in the station for 10 mins before we found an entrance. Got a room at...

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Helpful?
1Thank exploreryacht
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear exploreryacht, Thank you very much for sharing your sentiments with us. We have taken note of your highlight regarding the cigarette smell in the room you stayed and would like to sincerely apologize to you for the discomfort caused. We will certainly take corrective actions to make sure all guest rooms are thoroughly checked to be smell free for...

Kona
Reviewed 2 weeks ago

We stayed 2 nights in this beautiful hotel in October. The room was very comfortable and staff helpful and attentive. The breakfast buffet had lots of variety. Excellent location. There are shops and restaurants / coffee shops right below the hotel, including a money changer, and an information office where we bought our Amazing Osaka Pass, which was most convenient....

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Helpful?
1Thank Jane923
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Jane923, Thank you very much for sharing your feedback! It is always a pleasure to receive nice comments such as yours, and to learn that you had an enjoyable stay with us. Moreover, we are happy to read that you liked our breakfast options, our comfortable rooms and to know that our team members were helpful and attentive. We...

Singapore
Reviewed 3 weeks ago

Stayed here for 1 night as we want to experience stay in Dotonburi area. The hotel is big and very convenient as just next to Takashimaya Dept store. You can take a shortcut from the hotel direct down to Takashimaya. Train stations are just below the hotel building and its about 10-15 mins walking distance to dotonburi, glico sign area...

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Helpful?
1Thank MishaBun
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear MishaBun, We are pleased to learn that you enjoyed our central location, close to the main points of attraction in the city. On the other hand, we are sorry for the disappointment in regards to our fitness center. In Japan, the recreational facilities of the international hotels can be chargeable when there are managed by external company. Nevertheless, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $232 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Family Hotel in Osaka
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#8 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Floor”
 of 5 bubbles anveasoh, 20 Feb 2017 | Read review
“Best views”
 of 5 bubbles hjchoi89, 13 Feb 2017 | Read review
“choose the advantage room for bigger and spacious room”
  • swiss advantage room
 of 5 bubbles MishaBun, 31 Jan 2017 | Read review
“All sides provide a good view but looking out over Dotonburi was our preference”
 of 5 bubbles birchwoodfarm, 17 Jan 2017 | Read review
“west side for city view”
 of 5 bubbles TWalker84, 9 Jan 2017 | Read review
5 of 5