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The Ritz-Carlton, Osaka

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1,462 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Hong Kong, China
Reviewed 1 week ago

I check in on 16-11-2016 for 5 days to celebrate my girlfriend birthday on 17-11. I order a flower bouquet through email almost one month ago and some rose petals in the bedroom. We went out for the whole day and went back to the hotel after dinner at around 10:30 and found out that they have missed my flower...

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Helpful?
Thank Kenny L
Singapore, Singapore
Reviewed 1 week ago

Wonderful experience. It is close to Osaka station and very conveniently located from the Osaka station in fact only a 5 min walk away. You can pretty much go anywhere from the Osaka station. One station from the bullet train. We loved Osaka

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Thank hassham2016
Minneapolis, Minnesota
Reviewed 2 weeks ago

The Ritz-Carlton Osaka is just a short 7 minute walk from the southern exit of the Osaka train station and is also close to a few Metro stations. It is also connected to Herbis Plaza and all the high end shops inside it. There is a large U shaped driveway that makes it easy to drive up and drop off...

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Thank rockyjoe
Hiroshima, Japan
Reviewed 2 weeks ago via mobile

Like all Ritz Carlton this hotel has the typical Ritz Carlton interior style. Neither modern nor Japanese. But the service is top Japanese style and the hotel has a great bar where you can enjoy a cigar with live piano music. Great fusion buffet in one of their restaurants. So for those of you looking for a break from Japan...

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Thank lindner204
Singapore, Singapore
Reviewed 2 weeks ago via mobile

The bed was ultra comfortable and included a body pillow! Very spacious room with great city view. The bathroom came with a double sink, a shower room and bathtub. Hotel is connected to a high end shopping mall, Herbis Plaza, which has several good restaurants and cafe. It takes about 10 mins to walk to the main Osaka station.

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2Thank Caroline T
Reviewed 2 weeks ago

Located 5 minutes walk from Umeda Station, and 10 minutes from several metro lines. There are 7-Eleven behind the hotel. The hotel service is excellent, up to 'Ritz-Carlton' standard. The pool is a bit small, but the gym is great. It worth what I have paid.

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Thank K4043NNdaniell
Sydney, Australia
Reviewed 3 weeks ago

Excellent stay at this hotel, staff were friendly, rooms were beautiful and their attention to detail is amazing. Would recomend this place to anyone! I had my birthday during the stay (i was also on my honeymoon). They made me feel like royalty, with even small gifts such as chocolates with a card! Like i said it was a great...

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1Thank Alexander F
HK
Reviewed 3 weeks ago

Very quiet and comfortable. Staff were very friendly. We had our room at the top floor with a good view. The hotel was next to the big station, but still need to walk a bit until you can get onto the train. There were a lot of restaurants next to the hotels. Hotel room was bigger than the general smaller...

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Thank garfieldHk
Hawaii
Reviewed 3 weeks ago

Very nice services and accommodations as expected, smiles everywhere, conveniently located with a short walk from Umeda area malls and restaurants near the Osaka Station. A special thanks to Mr. Yoichi Takeuchi who went out of his way to take care of a small problem at the spa for my wife, we appreciate his professional manner and courtesy.

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3Thank Peter T
Los Angeles, California
Reviewed 4 weeks ago

Wife and I spent a holiday weekend at this high end hotel close by the huge Osaka Station. The Ritz Carlton is conveniently connected to Herbis Plaza and it's possible to get to many of the Umeda locations via the underground walkways - very handy when the weather is hot, cold or rainy. Staff, rooms, amenities are all first class...

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Thank senorburrito
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear senorburrito, Thank you for taking the time to post your comments. We are delighted you had an enjoyable experience. We trust you will remember the comfort and the views for a long time to come. Please come back and see us again. Yours sincerely, Rory Slater Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •Michelin Star awarded restaurant: La Baie •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 

Additional Information about The Ritz-Carlton, Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $382 - $1,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka
Hotel Style:
#3 Spa Hotel in Osaka
#3 Business Hotel in Osaka
#5 Family Hotel in Osaka
#5 Romantic Hotel in Osaka
#5 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Osaka staff and other travellers.
16 questions
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Questions? Get answers from The Ritz-Carlton, Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are on high floors. The hotel is well constructed and quiet.”
 of 5 bubbles senorburrito, 6 Nov 2016 | Read review
“Go Western Style unless you are committed to the tatami mat as your sole bit of furniture and a futon bed that they set out for sleeping!”
 of 5 bubbles AAndTMD, 21 Oct 2016 | Read review
“The suites are spectacular. Higher floors offer better vistas.”
 of 5 bubbles HedoCouple, 29 Sep 2016 | Read review
“Room are now newly renovated. The Club Lounge has a beautiful view with amazing service to match.”
 of 5 bubbles kyoungp771, 12 Sep 2016 | Read review
“High floors=Quiet & great views of Osaka”
 of 5 bubbles DandyMT, 9 Sep 2016 | Read review
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