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The Ritz-Carlton, Osaka

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Traveller (1552)
Room & Suite (838)
Dining (312)
Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(63 reviews)
“la baie”(8 reviews)
“herbis plaza”(17 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Osaka
Special Offer: Original Sake Amenity
Hotel deals
Offers from The Ritz-Carlton, Osaka
Special Offer: Original Sake Amenity
Hotel deals
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,082)
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Traveller rating
582
144
46
10
10
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582
144
46
10
10
Show reviews that mention
All reviewsthe club loungela baieherbis plazabeautiful hoteleuropean stylecover chargejunior suiteturn down serviceconcierge staffunderground passagejapanese restaurantcorner roomspecial thanksnespresso machinebusiness tripstayed nightsairport bus
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1 - 5 of 792 reviews
Reviewed yesterday

We had a top floor Skyview Deluxe Corner Room which offered an incredible view over modern Osaka. The rooms as well as the rest of the hotel were clean and functional but probably perfect for a very, very classic taste - we like it more...More

Thank alsho
Reviewed 3 days ago via mobile

This is one of Ritz Carlton hotels that we love. Excellent services with warm welcome at first we checked in the hotel . Most staf were very helpful with everything The club lounge also nice with great food and the variety of food change everyday....More

Thank OJ E
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 2 days ago

Dear OJ E: Thank you for recently staying with us at The Ritz-Carlton, Osaka and also for your wonderful review. I am happy to learn that you received not only a warm welcome, but helpful service throughout your stay. We will certainly look into the...More

Reviewed 1 week ago via mobile

Ritz hotel is not par to many others around the world. Hotel is very dated. Lobby a-c not functional. Concierge service was poor. The bell staff and front desk very nice and helpful. The rooms are very out dated and and dark. I would not...More

Thank wasrco
Response from RCOsaka, マネージャー at The Ritz-Carlton, OsakaResponded 1 week ago

Dear wasrco, Thank you very much for staying with us and for the time and effort you took to write us the review. We sincerely regret that our hotel facilities did not meet your expectations, and we are very sorry to hear that you were...More

Reviewed 1 week ago

We were upgraded to a junior suite when we arrived. Even before that, we received a very personalized email from the hotel and were able to get some information that made our trip from the airport much easier. While we were there, the staff was...More

1  Thank marleneplumlee
Reviewed 2 weeks ago via mobile

We wanted to thank to all the staff at club lounge who made our staying at Osaka wonderfully. I don't know how we can express all our gratitude in this letter, however, we were so impressed of how you manage these service. First step we...More

Thank Youngyoung90
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 1 week ago

Dear Youngyoung90: It was such a delight to have met you upon arrival to The Ritz-Carlton, Osaka during your recent stay with us. Thank you very much for individually highlighting the warm service extended to you by Club Concierge Angel, Club Supervisor Kozo, and Club...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$315 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#4 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$315 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#4 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (1552)
Room & Suite (838)
Dining (312)
Pool & Beach (51)
Amenities (66)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Wendy D
May 10, 2018|
Answer
Response from Kevin S | Property representative |
Dear Wendy D: Thank you for the great question! For incidentals, we pre-authorize JPY20,000 per night. Please let me know if I may assist you further! Looking forwrad to welcoming you to The Ritz-Carlton, Osaka. Best... More
0
Votes
Wendy D
May 10, 2018|
Answer
Response from Giovanni D | Reviewed this property |
Wendy hi_I am not sure but some Japanese hotels do not hold an authorization deposit. Best Gio