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The Ritz-Carlton, Osaka

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Room & Suite (831)
Dining (312)
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Travellers' Choice 2018 Winner
Certificate of Excellence
Pass through the Gateway of Western Japan and marvel at ancient traditions that punctuate the ultra-modern landscape around The Ritz-Carlton, Osaka. Standing out in a vibrant city, our elegant 5-star hotel in Osaka, Japan presents a premier downtown setting situated in the heart of the prestigious Nishi-Umeda business and shopping district, close to the treasured cultural heart. A wide range of amenities and services contribute to a memorable experience, including: •291 guest rooms including 18 Executive Suites, 63 Club rooms, 2 Japanese Suites and 2 Ritz-Carlton Suites •The Club Level, featuring additional bespoke services and locally-inspired amenities in the Club Lounge •More than 26,490 square feet (2,461 square meters) of meeting and conference space •Six fine dining restaurants & bar •Luxury Spa & Fitness •Personalized Weddings
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
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2,219Reviews
2,554Photos
43Q+A
100Room tips
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Rooms are bigger by any standards available in Osaka, its near Umeda station which makes commuting very easy just about 100 mtrs away the Osaka JR main station. Its cleanliness is super though an upscale Hotel but beautiful service and also food.
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The staff and service is professional as expected, and they spend time attending to every inquiry and need of guests. The room was luxurious and elegant with a fantastic view of Osaka's densely populated and beautiful metropolitan high rise of 2.5 million people. The food
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Our first three nights in Japan were at the beautiful Ritz Carlton in Osaka. Old world charm, friendly staff and very helpful concierge. We love buffet breakfasts and this one was excellent wiht a good mix of Japanese and Western choices. Good location close to Osaka Station
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Response from RCOsakaPR, マネージャー at The Ritz-Carlton, Osaka
Responded 2 weeks ago
Dear GulliverLewis, Thank you for choosing The Ritz-Carlton, Osaka as the first place to stay during your trip to Japan, as well as taking your precious time to share your experience with us. It is our greatest pleasure to hear that your stay was satisfactory. I am glad to hear you enjoyed our buffet breakfast. We make sure to offer a wide variety of food to cater to our guests from various backgrounds. As you mentioned, we have several connecting rooms which are favored by family. Please feel free to make a request for that type of room whenever needed. Most of all, we appreciate your kind comment about our staff. A gift of positive feedback is what motivates us to provide an exceptional service to all of our guests. Once again, thank you for your valuable comment, and we look forward to welcoming you back in near future. Yours sincerely, Miki Sato Director of Quality The Ritz-Carlton, Osaka
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We spend 6 nights at the hotel. Everything is perfect. We are upgraded to the Club Floor. The view is gorgeous. The staffs are very attentive, paying to our little details and requests. One minor complaint is that the breakfast buffet is too crowded when the hotel is fully
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Response from RCOsakaPR, マネージャー at The Ritz-Carlton, Osaka
Responded 2 weeks ago
Dear Battreeboon, Thank you for taking your precious time to share your recent experience at The Ritz-Carlton, Osaka. It is our greatest pleasure to hear that your stay was satisfactory. I am glad you enjoyed the Club Floor - it is located on 34F and provides a superb city view. I hope you also had a chance to enjoy afternoon tea and evening cocktails at the Club Lounge. Please accept our sincere apology regarding your breakfast experience. We will immediately seek for a way to improve our operation in a busy season. Once again, thank you for your valuable feedback, and we look forward to welcoming you back in near future. Yours sincerely, Miki Sato Director of Quality The Ritz-Carlton, Osaka
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Room was big and cozy. The service at sushi restaurant was excellent. Highly recommend to try their lunch set menu for sushi. Only thing is hotel location is little bit far from main area and no shopping center closed.
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Response from RCOsakaPR, マネージャー at The Ritz-Carlton, Osaka
Responded 2 weeks ago
Dear gracemT2604GX, Thank you for taking your precious time to share your recent experience at The Ritz-Carlton, Osaka. We are pleased to hear you liked you room, and your dining experience at our Japanese restaurant "Hanagatami" was satisfactory. Thank you for sharing delicious-looking photos! We regret to hear your comment about our location. Our hotel is about 7-minute walk from JR Osaka station as well as the central part of Umeda district, and it is connected through underground walkway. Our concierge and guest service staff will be more than happy to guide you the nearest shopping center on your next visit. Once again, thank you for your gift of feedback, and we look forward to welcoming you back in near future. Yours sincerely, Miki Sato Director of Quality The Ritz-Carlton, Osaka
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123456167
Hi, What is the email address for the concierge desk?
Dear Wai Hong L, We are not able to post any URL link, email addresses on TripAdvisor site. Please contact me directly, I'm more than happy to liaise with our Concierge team. Looking forward to hearing from you soon. Miki Sato Director of Quality The Ritz-Carlton, Osaka
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Dear MD_PHL, Please kindly contact me directly. I will liaise with our Room Reservations team and they will be happy to assist your early Check in. Thank you very much. Yours sincerely, Miki Sato Director of Quality The Ritz-Carlton, Osaka
2 votes
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Dear Wendy D: Thank you for the great question! For incidentals, we pre-authorize JPY20,000 per night. Please let me know if I may assist you further! Looking forwrad to welcoming you to The Ritz-Carlton, Osaka. Best regards, Kevin S. Song Director of Rooms l The Ritz-Carlton, Osaka
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Wendy hi_I am not sure but some Japanese hotels do not hold an authorization deposit. Best Gio
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Dear Ainsley007: The Shinkansen (bullet train) leaves from Shin-Osaka Station. As Lovetravelfatcat mentioned, you can certainly take the JR train from Osaka Station to Shin-Osaka Station. Alternatively, a taxi from the hotel to Shin-Osaka Station will take about 15 minutes and cost around JPY2,000. And of course, we can also arrange private transfer as well. Please feel free to let us know if we can help! Kevin S. Song Director of Rooms l The Ritz-Carlton, Osaka
1 vote
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1234569
"City views are great here"
"We requested adjoining rooms to accomodate a family of 5 not always easy"
"Take the corner room"
"The views of the downtown are excellent - south and south west facing seem best"
"stay away from the elevators"
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PRICE RANGE
US$284 - US$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton osaka hotel osakaosaka ritz carltonritz osaka
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
291
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