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Hotel New Hankyu Osaka

Expedia.comUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel New Hankyu Osaka
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1,056 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Reviewed 3 days ago NEWvia mobile

Since their rooms and bathrooms are small its easy to get ready in the morning. Breakfast buffet is also fast. With a lot of seating capacity and no need to line up to be seated. Location is a plus with all the shopping areas in walking distance as well as Osaka station.

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Helpful?
Thank Margrette S
Auckland, New Zealand
Reviewed 1 week ago

Knowing very little Japanese while in Osaka, can be very daunting. This hotel had great English speaking facilities and help. Location is perfect. A walk to Osaka station, mall is across the road. Room was super clean. 100% Recommend

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Helpful?
Thank Travis M
France
Reviewed 2 weeks ago

Arrived in early May, and read a notice that all their rooms are now non-smoking since April 2017. Great....or not? This means that previous rooms that were smoking are now, non-smoking! So I was concerned because I didn't want to spend 3 nights in an ex-smoking room. I got a 6th floor room. Small, but didn't smell funky. So probably...

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Helpful?
Thank tripchoya
大阪新阪急ホテル, フロント オフィス マネージャー at Hotel New Hankyu Osaka, responded to this review

Thank you very much for staying at our Osaka New Hnakyu Hotel. Shuttle bus buoungds for Kansai International Airport and Itami Airport stops in front of our hotel, and other meajor stations like JR Osaka station and Hankyu Umeda station are located near from our hotel. Even Shin-Osaka Station, where you can take a bullet train, is just one station...

Greater Wellington, New Zealand
Reviewed 2 weeks ago

The hotel is centrally situated and convenient because the airport shuttle bus stops right in front of the hotel and leaves every 20 mins for the airport. The rooms were a bit tight if you have huge suitcases. On our return from Kyoto, they gave us a room which stank of stale cigarette smoke. My sister coughed so badly from...

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Helpful?
Thank icgf
大阪新阪急ホテル, フロント オフィス マネージャー at Hotel New Hankyu Osaka, responded to this review

Thank you very much for staying with us. Also, thank you for taking time and leaving comments for our hotel. Our hotel is near by Osaka station, Umeda station, and Kansai-airport, Itami-airport limousine bus terminal and you can reach citites in Osaka easily. I am terribly sorry for the reception survice about your room type and the smoking smeli in...

Bangkok
Reviewed 3 weeks ago

This hotel is surely on a perfect location for traveling via public transportation. Considering most convenient for shuttle bus transfer between Kansai International Airport and the hotel as the bus stop is right in front of its door step. That's one of the main reason why we chose this hotel. Umeda station, Osaka Station, as well as other trains companies...

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Helpful?
Thank petites_people
大阪新阪急ホテル, フロント オフィス マネージャー at Hotel New Hankyu Osaka, responded to this review

Thank you very much for staying at our Osaka New Hnakyu Hotel. Shuttle bus buoungds for Kansai International Airport and Itami Airport stops in front of our hotel, and other meajor stations like JR Osaka station and Hankyu Umeda station are located near from our hotel. Even Shin-Osaka Station, where you can take a bullet train, is just one station...

Petaling Jaya, Malaysia
Reviewed 3 weeks ago

My husband and I stayed in New Hankyu hotel Osaka for 6 nights which we booked the smoking room as the non-smoking rooms were all fully booked. I've wrote in to the hotel to request if can change to non-smoking room however there's no availability but the hotel ensure us they will deodorize the room. In fact we didn't experience...

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Helpful?
Thank Felicia T
San Francisco, California
Reviewed 4 weeks ago

Hotel's location is great. Right across the street from Osaka Station. I had a double room, and it was of a good size. Bad wifi. They gave me some router, but it never worked. Their biggest problem is the staff. I had a double booking at Expedia. This was not hotel's fault, but they could have been much more helpful....

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Helpful?
Thank pashenka
New York City, New York
Reviewed 4 weeks ago

Was booked by a Japanese travel agency into this hotel for 2 nights. Our requests were clear, but on arrival they had only smoking rooms & twin beds. For an $80 uncharge, they had a larger room that was nonsmoking, but still 2 twin beds, so we went upstairs to take a look. Room was larger than the closet-sized room...

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Helpful?
Thank GJ63
Hong Kong, China
Reviewed 18 April 2017

Been at this hotel for several times, the room is small but i stay here for its convenience, it's near bus station and JR station and lots of shopping just few minutes walk away, only 50 minutes bus ride from airport to hotel front door. Also i have to praise their reception staff Ms. Kyoko Taniuchi and Ms. Omori for...

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Helpful?
Thank Cary C
Honolulu, Hawaii
Reviewed 15 April 2017

Though the hotel's location is great. You may not get a requested type of room (non smoking). When advised that I needed a no -smoking room due to allergies and a roommate who has breathing problems and on oxygen, their answer was non was available, and that they could refresh the room and that I should leave the window open....

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Helpful?
1Thank hibelle

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Steakhouse Loin
Steakhouse Loin
Cuisines: Steakhouse
Buffet Style Olympia
Buffet Style Olympia
Cuisines: French, Chinese, Japanese, Sushi
Pub Lounge Beets
Pub Lounge Beets
Cuisines: Pub
French&Chinese Monselet
French&Chinese Monselet
Cuisines: Chinese, French
Bar Reed
Bar Reed
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them. ... more   less 

Additional Information about Hotel New Hankyu Osaka

Address: 1-1-35 Shibata, Kita-ku, Osaka 530-8310, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $130 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Hankyu Osaka 3.5*
Number of rooms: 961
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Hankyu Osaka staff and other travellers.
13 questions
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Singapore, Singapore

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Questions? Get answers from Hotel New Hankyu Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a non-smoking room if you do not smoke otherwise they will give you a smoking room. Higher floors are better”
icgf, 5 May 2017 | Read review
“Non smoking only for non smoker”
petites_people, 2 May 2017 | Read review
“Rooms away from the lift would be quieter.”
  • Economy Double room
  • Toiletries provided
FeliciaS583, 2 May 2017 | Read review
“best room is one at another hotel!”
GJ63, 26 Apr 2017 | Read review
“Request room closer to elevators if possible as some rooms are 500 meters away from the elevators.”
caryc343, 18 Apr 2017 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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