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Hotel New Hankyu Osaka

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Hotel New Hankyu Osaka
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950 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Reviewed yesterday NEW

This hotel is practically near to places of interest in Osaka. Just beside Osaka Station and many department stores. Our room was cleaned and tidied everyday with fresh towels and bathrobes. Internet is decently fast.

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Helpful?
Thank Tristan d
Sydney, Australia
Reviewed 2 weeks ago

The busy Hotel is very conveniently located at the Train Station so easy to get there. The reception is OK but extremely busy and quite unpleasant. Rooms are old, worn out and small. The bathroom is tiny, air conditioning didn't really work (only heating but it was too warm already) and the cleanliness is only average. You also have to...

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1Thank Bernhard V
London, United Kingdom
Reviewed 2 weeks ago via mobile

I totally appreciate that in Japan room sizes are smaller than you may be used to. But we booked a TWIN so surely there has to be an appropriate amount of space for TWO people? We complained to the staff but they could not offer us anything else without a nightly charge of 3300yen extra which given how much we...

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Thank Sidji
Sydney, Australia
Reviewed 3 weeks ago

We ended up extending our stay in Osaka as a result ended up staying in two different rooms. The first couple of nights I stayed in a non smoking room but could smell cigarettes - wasn't too impressed. When we moved, the only rooms available was a smoking room but funnily enough there was no cigarette smell. Not sure why...

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Thank S L
Singapore, Singapore
Reviewed 4 weeks ago

I am very pleased with my stay of 4 nights. Contrary to what was being reviewed about the room-size, I found my single room comfortable and acceptable. The room is efficiently organized, with sufficient space for 2 big luggage. The pillows and bed are also of high standard. So is the bathroom, with full range of amenities. The staff are...

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Thank Toorex
Singapore
Reviewed 4 weeks ago via mobile

Location-wise, this would rate as excellent, being smack in the centre of Umeda area with lots of shopping, malls and restaurants. It is also where the airport limousine stops and picks up passengers to go to the airport, so very convenient. But the room I had was tiny - two beds squeezed into a small space where I had no...

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Thank Jusong
A TripAdvisor Member
Level Contributor
11 reviews
Reviewed 5 weeks ago via mobile

It was my.second visit this Oct. My first visit was about two years ago during Christmas period. Still pricey, given the fact that for a little bit more, I could have stayed at Intercontinental Hotel just around the corner. Two years ago, New Hankyu started its renovation to refresh its rather dated rooms and corridors. Two years later today, the...

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Thank A TripAdvisor Member
Singapore, Singapore
Reviewed 31 October 2016 via mobile

Fabulous location. Eateries galore n easy access to subway to anywhere. Walking distance from Osaka Station. Value for money. Staff is friendly and English is not a problem. Will come back here whenever I am in Osaka.

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Thank Dotty1701
Reviewed 24 October 2016 via mobile

Only plus is location. Totally over-priced. Hotel is very old and run down. Don't believe the photos on their website. Wallpaper peeling and carpet smells. Also Long, Long walk to the room if you are unlucky. Old fashioned security to room with only ONE key per room regardless of the number of occupants.

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Thank Soo Poi T
Taipei
Reviewed 23 October 2016 via mobile

It is a very very old hotel...would suggest them refurnish the guest rooms. Booked an executive room, then after checked-in found out the executive rooms are for smoking. (It smells awfully smoky....) but we are not allowed to change the room. The front desk suggest us to open the window and use some freshener to refresh the air, but it...

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Thank KatelynLi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Buffet Style Olympia
Buffet Style Olympia
Cuisines: French, Chinese, Japanese, Sushi
Steakhouse Loin
Steakhouse Loin
Cuisines: Steakhouse
Pub Lounge Beets
Pub Lounge Beets
Cuisines: Pub
French&Chinese Monselet
French&Chinese Monselet
Cuisines: Chinese, French
Bar Reed
Bar Reed
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them. ... more   less 

Additional Information about Hotel New Hankyu Osaka

Address: 1-1-35 Shibata, Kita-ku, Osaka 530-8310, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $137 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Hankyu Osaka 3.5*
Number of rooms: 961
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Hankyu Osaka staff and other travellers.
11 questions
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Questions? Get answers from Hotel New Hankyu Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a non-smoking room if you're a non-smoker, otherwise there'll be an eternal blower above your bed which I find quite chilling.”
 of 5 bubbles , 5 Dec 2016 | Read review
“Make you you book a large room..!”
 of 5 bubbles Paulellwood, 10 Jul 2016 | Read review
“Ask for rooms with windows facing the street.”
  • USB charging facilities
 of 5 bubbles PakSoonL, 5 Jun 2016 | Read review
“Always booked a twin bed room for enough space. Never rush to book a room. Look at pricing competitively with the suppliers.”
 of 5 bubbles DSSH2016, 30 May 2016 | Read review
“any room was ok”
 of 5 bubbles widadn, 8 May 2016 | Read review
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