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Hotel New Hankyu Osaka

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953 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel New Hankyu Osaka
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Showing 262: English reviews
Reviewed 24 October 2016 via mobile

Only plus is location. Totally over-priced. Hotel is very old and run down. Don't believe the photos on their website. Wallpaper peeling and carpet smells. Also Long, Long walk to the room if you are unlucky. Old fashioned security to room with only ONE key per room regardless of the number of occupants.

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Helpful?
Thank Soo Poi T
Taipei
Reviewed 23 October 2016 via mobile

It is a very very old hotel...would suggest them refurnish the guest rooms. Booked an executive room, then after checked-in found out the executive rooms are for smoking. (It smells awfully smoky....) but we are not allowed to change the room. The front desk suggest us to open the window and use some freshener to refresh the air, but it...

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Thank KatelynLi
Singapore
Reviewed 20 October 2016

As we did get lost in Osaka station during our last trip in Osaka, this time we decided to look for our hotel at the street level instead of staying at the basement trying to look for the hotel as what I read from the reviews. And we proved it is right! With google maps assistance, we found our hotel...

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Thank Plum55
isere
Reviewed 17 October 2016

The New Hankyu couldn't be closer to the airport shuttle service (just at the door step). This is convenient for arriving tired travelers not wanting to spend time figuring out where everything is. Also convenient for departure. The staff were very friendly and professional, even beyond professional. The concierge actually walked me to the local restaurant area on one occasion....

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Thank Onthemove360
Aberystwyth, United Kingdom
Reviewed 13 October 2016

I've been here for less than a couple of hours now and I totally regret my choice. This a very old hotel needs serious upgrading for the amount of money charging guests. Totally disappointed. My room is tiny and terribly old. I feel like I'm visiting my grandparents' old home. Even more, I actually had a phone call from the...

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Thank CatDanae
Hong Kong
Reviewed 12 October 2016

This hotel scores most points from location. It's just next to the airport limousine station (to and from Kansai International Airport). Minutes away by walking from underground shopping areas, major department stores, metro,etc. There are convenient store, drug store nearby. The famous popular Yodobashi is just opposite to it!. How more convenient could it get! Down side is that the...

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Thank Anna W
Johor Bahru
Reviewed 30 September 2016 via mobile

Location: super convenient for foreign traveller , the airport limo bus stop right in front hotel and you can board this limo bus to airport. Osaka MRT is at the basement floor. Breakfast: many choices from Japanese style to western style, seating places a lot. Room size: standard Japanese hotel, there is new wing and old wing, I had stayed...

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1Thank Ping-i3
Singapore, Singapore
Reviewed 30 September 2016 via mobile

My second time staying in this hotel. Booked it because of its great location especially when I'm traveling in and out of Osaka to other towns. Gave it 4star only for its location. Airport limo bus stop just outside the hotel and just outside Osaka umeda station. However rooms are typical Japanese hotel room size with small bathroom. The ceiling...

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Thank aileen_cp
Reviewed 28 September 2016

even an old hotel, but service and the fascilities were superb, the most consideration why we choose this hotel was the location, though we stayed at smoking floor but the room was smell-less, near the convenience store and ATM

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Thank Muhammad A
Reviewed 13 September 2016

There are several likable things about this Hotel- *Grand (ish) public areas *Excellent staff is kind, patient, gaijin-tolerant, English-speaking monoglot-tolerant *Many restaurants located in and around building (mostly tourist food) *Breakfast bar offers omelet made with chop sticks. And you can watch it happen. *Clean, not exactly fresh, but clean. *Serious water pressure in the shower and fabulously complicated toilets...

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Thank Stephanie G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
Buffet Style Olympia
Buffet Style Olympia
Cuisines: French, Chinese, Japanese, Sushi
Steakhouse Loin
Steakhouse Loin
Cuisines: Steakhouse
Pub Lounge Beets
Pub Lounge Beets
Cuisines: Pub
French&Chinese Monselet
French&Chinese Monselet
Cuisines: Chinese, French
Bar Reed
Bar Reed
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them. ... more   less 

Additional Information about Hotel New Hankyu Osaka

Address: 1-1-35 Shibata, Kita-ku, Osaka 530-8310, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $126 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Hankyu Osaka 3.5*
Number of rooms: 961
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Hankyu Osaka staff and other travellers.
11 questions
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Questions? Get answers from Hotel New Hankyu Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed south wing, because they finished renovation/.”
 of 5 bubbles ayasymba, 6 Dec 2016 | Read review
“Choose a non-smoking room if you're a non-smoker, otherwise there'll be an eternal blower above your bed which I find quite chilling.”
 of 5 bubbles , 5 Dec 2016 | Read review
“Make you you book a large room..!”
 of 5 bubbles Paulellwood, 10 Jul 2016 | Read review
“Ask for rooms with windows facing the street.”
  • USB charging facilities
 of 5 bubbles PakSoonL, 5 Jun 2016 | Read review
“Always booked a twin bed room for enough space. Never rush to book a room. Look at pricing competitively with the suppliers.”
 of 5 bubbles DSSH2016, 30 May 2016 | Read review
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